Help with HP Notebook!

AlexRD

Member
Hi,

I have a problem with my uncle`s notebook.

First of all, the notebook specs
-Vista Ultimate 32 bits, notebook HP pavillion dv6700
Core 2 duo t5550 1,83Ghz, 3Gb RAM , Nvidia 8400M GS Geforce.


He used the pre-installed vista home premium that came with the notebook.
And, he got a problem. The navigator wouldn`t just open Youtube, some images would only load 95% , and when the image loaded 95% , a error appeared instead of the full image (The image cannot be loaded because it contains errors ) .

He thought that the problem would be in his version of Adobe Flash, so he tried to install the new version, and then when he was in the site of adobe, they said that his OS was not supported.

So he upgraded to vista ultimate and the problem still persists.
I tried to install a clean version of the Ultimate, but the Boot Menu is not working,
I press f12, than he waits like 30 seconds, and then it boots windows vista.
And there is also the problem that the disc is not being recognized.

In another computer, the disc is recognized.
(OBS| The disc is lightscribe, ( the computer reads lightscribe) ).
(OBS2| Many people have the same problem)
Well, i think that is all..
If i said something wrong, please quote.


Thanks for your patience, Alex.
 

My Computer

System One

  • Manufacturer/Model
    Asus G2s
    CPU
    2.20 GHz Core 2 Duo T7500 :\Santa Rosa/:
    Memory
    1x 2GB DDR2 Kingston ; 1x 1GB DDR2 Kingston
    Graphics Card(s)
    Nvidia GEFORCE 8600M GT 256mb Dedicated, 768mb RAM
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP
    Screen Resolution
    1440x1280
    Hard Drives
    300 GB Fujitsu MHX2300BT 4200 RPM
    Mouse
    ALPS Pointing Device ; Logitech Asus G2 Mouse
    Keyboard
    Asus G2s Keyboard from Logitech
    Internet Speed
    2 MB Wireless Network

bruce2

Vista Pro

So he upgraded to vista ultimate and the problem still persists.
I tried to install a clean version of the Ultimate, but the Boot Menu is not working,
I press f12, than he waits like 30 seconds, and then it boots windows vista.
And there is also the problem that the disc is not being recognized.
If you are having optical reading problem in your clean installation attempt, you can always wipe out your HDD then install Vista. Of course, I am assuming you have backed up all important data.
 

My Computer

System One

  • CPU
    E6850
    Motherboard
    EVGA 122-CK-NF67-A1 680i
    Memory
    4 x OCZ Platinum 1GB
    Graphics Card(s)
    ATI Radeon HD 5850 1GB
    Sound Card
    SB X-Fi X Audio
    Monitor(s) Displays
    Samsung 23" 5MS
    Screen Resolution
    2048 x 1152
    Hard Drives
    2 x Barracuda 7200.10 320GB RAID 0 / 1 x 500GB Maxtor
    PSU
    Seasonic 600W M12
    Case
    CM Centurion 5
    Cooling
    air
    Internet Speed
    100Mbps
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