Help with Toshiba Satellite

[tsatellite]

We have a toshiba satellite L305-S5893. It was working fine and I used to the shut down option to restart the computer. After that it never restarted. It says toshiba innovation and then black screens. Eventually it says what operating system would you like to start and lists vista. After doing that it says a system32 file is corrupt or missing and cannot start windows. We do not have the windows starting disk and I cant get into safe mode. The only thing I can get into is the setup utility manager. Can I download this file somewhere or how else can I get to safe mode? I think its vista 32 but not positive.

 

[richc46]

After other options are exhausted, if you find any, you can try to go back to factory specs. You will lose all your programs, etc, but you can reload them.

Here are instructions on how to try.
Laptop Recovery Instructions - Tech Support Forum


Wish you good luck. Sorry about this incident.