help

jasond19

jasond19

Power User
got a virus microst didnt detect, i removed with a few steps i got from google, was wondering if it could have harmed my computer, and if i could repair.... plz help a rookie
 

My Computer

System One

  • Manufacturer/Model
    toshiba satellite
    CPU
    Intel Pentium T2080 @ 1.73GHz 66 °C Yonah 65nm Technology
    Motherboard
    TOSHIBA ISRAE (U2E1)
    Graphics card(s)
    Generic PnP Monitor (1440x900@60Hz) Mobile Intel(R) 945 Expr
Hi jasond19,

Welcome to Vista Forums!

What was the full and complete name of the virus? Exactly what did you do to remove it (everything you did and what you used to do it - a link to to the site where you got the procedures would be excellent).

What security software are you using (full names and versions)?

Please download, install, update, and run a full scan with Malwarebytes http://www.malwarebytes.org/mbam.php to make sure the system is clean. It will produce a results log. Please copy that log and paste it to your next reply.

Go to Start / All Programs / Accessories / Command prompt and right click on command prompt and click run as Administrator.

Type sfc /scannow and enter and let it run. It will scan and try to fix some of your system files. Hopefully it will complete with no corruption it could not repair (if there is such corruption post back here or try to analyze it to find the problem file(s) using http://support.microsoft.com/kb/928228. Try to attach the report (you may need to copy it to your desktop before it will permit you to attach it) here so we can see if they can be repaired with good copies from the installation disk or other system files (unless there are too many).

While in Command Prompt, type chkdsk /f /r and enter and let it run. It will want to schedule itself to run at the next restart. Answer yes and then reboot to run the program. It will scan and try to fix any corruption or bad sectors on your hard drive and mostly remove that as a potential cause.

Once we have the above results, images, and answers we'll see where it's best to go next.

Good luck!
 

My Computer

System One

  • Manufacturer/Model
    Dell Inc. MP061 Inspiron E1705
    CPU
    2.00 gigahertz Intel Core 2 Duo 64 kilobyte primary memory
    Motherboard
    Board: Dell Inc. 0YD479 Bus Clock: 166 megahertz
    Memory
    2046 Megabytes Usable Installed Memory
    Graphics card(s)
    ATI Mobility Radeon X1400 (Microsoft Corporation - WDDM) [Di
    Sound Card
    SigmaTel High Definition Audio CODEC
    Monitor(s) Displays
    Generic PnP Monitor (17.2"vis)
    Screen Resolution
    1920 x 1200 pixels
    Hard Drives
    Hitachi HTS541616J9SA00 [Hard drive] (160.04 GB) -- drive 0, s/n SB2411SJGLLRMB, rev SB4OC74P, SMART Status: Healthy
    Case
    Chassis Serial Number: 5YK95C1
    Mouse
    Logitech HID-compliant Cordless Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    1958 Kbps download ; 754.8 Kbps upload
    Other Info
    Optiarc DVD+-RW AD-5540A ATA Device [CD-ROM drive] Dell AIO Printer A940 Conexant HDA D110 MDC V.92 Modem 6TO4 Adapter Broadcom 440x 10/100 Integrated Controller Broadcom 802.11n Network Adapter Microsoft ISATAP Adapter Teredo Tunneling Pseudo-Interface Router Linksys / WRT54G -01
I will contact our security people to be sure that all the virus is gone.Use your anti virus and malwarebytes to begin the check on your own.
After that we can check to see if there are any problems. We can give you an SFC to make sure the OS has no corruption

Dont worry.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
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