Your user profile indicates you have a Windows 10 operating system. Please note that you've posted your question in the Windows VistaForum, which is intended for users that still use an older Vista SP2 operating system.
If you have a Win 10 OS, it would be more appropriate to post your question in the Windows TenForums. If you post there please provide your computer make/model, your Windows 10 edition (e.g., 64-bit Home or Professional) as well as the version and build (see the How-To Geek article How to Find Out Which Build and Version of Windows 10 You Have) and your default browser and antivirus. Also let them know if you would like to refresh Win 10 (e.g., keep your personal files and user accounts), reset Win 10 (which also removes personal files and user accounts) or completely wipe your hard drive and perform a clean reinstall.
-------------- 32-bit Vista Home Premium SP2 * Firefox ESR v52.9.0 * Norton Security Deluxe v22.214.171.124 * MS Office Professional 2003 * Malwarebytes Free v3.5.1
HP Pavilion dv6835ca, Intel Core2Duo T5550 @ 1.83 GHz, 3 GB RAM, NVIDIA GeForce 8400M GS