hp printer's problem

[tammamisss]

hi,
i have an HP deskjet f370 all in one, i dont have the driver CD of it, so i downloaded the driver from the official HP website but unfortunately it did not work, when i try to open it it says file corruopted.
-the file i downloaded is about 105 MB
-it is a EXE file
-it is downloaded from hp.com
-i have a windows vista ultimate 32bit

Can anyone please help me out????

 

[Yard Dog]

Hello and welcome Tam . I have found that in just about all cases. There are quite a few drivers needed for that to work. Software & Driver Downloads HP Deskjet F370 All-in-One Printer - HP Customer Care (United States - English) . Also , you specs did not say if you are updated to SP 2 or not. Can you please provide more Spec info on your computer. Please post back if this has assisted you or not , so that we can take further steps to a resolve .

 

[tammamisss]

i actually dont know what sp2 is, and no, its not updated to sp2, but isnt it for windows xp and not vista???? so i need it???? actually the driver i downloaded is america, english, all in one so i dont know what the problem is, thanks alot for helping me, and i didnt expect fast replies at all.

 

[wither 3]

SP2 means Service Package 2. If you go to the link provided, you can download and install SP2-

vista sp2 - Search Microsoft.com

This will fix a lot of problems.

 

[Yard Dog]

Please post back results please..

 

[tammamisss]

following the link you gave me i found no SP2 downloads available for windows seven, so what do you want me to do in order of helping me solving my problem?

 

[wither 3]

? This is a Vista forum. I guess everybody, like myself, thought you were using Vista. I'm sorry if I'm a little surly but this is Vistax64.com.

 

[Yard Dog]

Windows 7 Forums Please use our sister site . and mark this thread as solved .. i guess.. Same users here are there. but are more experienced with Win. 7.. Thanks ..

 

[Yard Dog]

You might also. want to give correct system specs .. as you clearly indicated here you were using Vista Ultimate .

 

[tammamisss]

im so sorry about that
its my fault
but thanks alot anyways
sorry again

 

[wither 3]

20 flogs with a wet noodle. :D