IE 8 crashes on Facebook website

iowabucks

Member
Hey everyone. I have a problem with my IE crashing anytime i get on Facebook. Most of the time when i move my curser over the tabs on the top, you get a drop down box. But these boxes never go away. When you close out the windows it tells me my IE stopped working. Or sometimes when clicking on something the box will come up saying windows has stopped. The window will not freeze, but is always operational until the box comes up telling you windows has encountered a problem and needs to close.

Facebook seems to be the only problem. I use Vista Ultimate 64.

I run no addons in IE. I have also added Facebook to my trusted sites in tools/internet options/security/trusted sites.

But if i go to facebook after opening an "in private browsing" tab, i don't see any problems like before.

Please, someone help me understand whats going on.
 
Last edited:

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Ashvin Busviah

Vista Guru
I would say that I encounted that problem as well.. my webpage froze only on facebook and refresh as well don't work.. I need to logout facebook and log back in for it to work.. it happened only with facebook till now for me..
Any thoughts??
Cheers
 

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iowabucks

Member
Anybody?
 

My Computer

System One

  • Manufacturer/Model
    Home built
    CPU
    AMD Phenom 9950 Black Edition
    Motherboard
    Gigabyte GA-MA790GP-DS4H
    Memory
    Corsair Dominator DDRII 4090 MB 1066
    Graphics Card(s)
    Nvidea GTX 260
    Sound Card
    Sound Blaster X-FI Elite Pro
    Monitor(s) Displays
    19" LCD
    Screen Resolution
    1024 X 768
    Hard Drives
    Seagate Barracuda 7200.11 500GB HD 7200 RPM

    Western Digital Caviar Black WD1001FALS 1TB 7200 RPM
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    Zalman CNPS9700 CPU fan
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dinesh

Vista Expert
Vista Guru
Hi there, go to IE>Tools>Internet Options>Delete All browsing history, temp files, cookies, etc and then go to facebook.
 

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    intel 965 chipset family
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    2 GB DDR 2 SD RAM @ 667 MHz
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dinesh

Vista Expert
Vista Guru

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System One

  • Manufacturer/Model
    Compaq
    CPU
    intel core 2 duo T 5550 @ 1.83 MHz
    Motherboard
    intel 965 chipset family
    Memory
    2 GB DDR 2 SD RAM @ 667 MHz
    Graphics Card(s)
    On board upto 358 MB RAM
    Sound Card
    Onboard
    Monitor(s) Displays
    15"
    Hard Drives
    160 GB WDC

iowabucks

Member
Still have the problem after deleteing All browsing history, temp files, cookies, etc

Data execution prevention seems to close the window down. Would it be safe to disable it for just this site? Or is the DEP error just an after effect of whatever is shutting down the window?
 

My Computer

System One

  • Manufacturer/Model
    Home built
    CPU
    AMD Phenom 9950 Black Edition
    Motherboard
    Gigabyte GA-MA790GP-DS4H
    Memory
    Corsair Dominator DDRII 4090 MB 1066
    Graphics Card(s)
    Nvidea GTX 260
    Sound Card
    Sound Blaster X-FI Elite Pro
    Monitor(s) Displays
    19" LCD
    Screen Resolution
    1024 X 768
    Hard Drives
    Seagate Barracuda 7200.11 500GB HD 7200 RPM

    Western Digital Caviar Black WD1001FALS 1TB 7200 RPM
    PSU
    Enermax Liberty 620W PSU
    Case
    XBLADE
    Cooling
    Zalman CNPS9700 CPU fan
    Mouse
    Logitech G7
    Keyboard
    Merc
    Internet Speed
    5mb cable

Ashvin Busviah

Vista Guru
NO deleting the temporary files is making no difference.. this happen mostly during weekends.. don't you guys think its because of the number of user logging in facebook or just the amount of data loaded on there??
 

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iowabucks

Member
It started for me about 4 weeks ago and happens every time i get on there. None of my friends on Facebook have the same problem.
 

My Computer

System One

  • Manufacturer/Model
    Home built
    CPU
    AMD Phenom 9950 Black Edition
    Motherboard
    Gigabyte GA-MA790GP-DS4H
    Memory
    Corsair Dominator DDRII 4090 MB 1066
    Graphics Card(s)
    Nvidea GTX 260
    Sound Card
    Sound Blaster X-FI Elite Pro
    Monitor(s) Displays
    19" LCD
    Screen Resolution
    1024 X 768
    Hard Drives
    Seagate Barracuda 7200.11 500GB HD 7200 RPM

    Western Digital Caviar Black WD1001FALS 1TB 7200 RPM
    PSU
    Enermax Liberty 620W PSU
    Case
    XBLADE
    Cooling
    Zalman CNPS9700 CPU fan
    Mouse
    Logitech G7
    Keyboard
    Merc
    Internet Speed
    5mb cable

iowabucks

Member
Got it figured out. Hope it stays that way. I was looking at my IE plugins (i didn't think i had any). There were 3. I disabled the one that said IEPlugin Class by Arcsoft, Inc. That seems to have fixed it.

Thanks everyone for their help. I'll be back if it doesn't stay fixed. Jerry.
 

My Computer

System One

  • Manufacturer/Model
    Home built
    CPU
    AMD Phenom 9950 Black Edition
    Motherboard
    Gigabyte GA-MA790GP-DS4H
    Memory
    Corsair Dominator DDRII 4090 MB 1066
    Graphics Card(s)
    Nvidea GTX 260
    Sound Card
    Sound Blaster X-FI Elite Pro
    Monitor(s) Displays
    19" LCD
    Screen Resolution
    1024 X 768
    Hard Drives
    Seagate Barracuda 7200.11 500GB HD 7200 RPM

    Western Digital Caviar Black WD1001FALS 1TB 7200 RPM
    PSU
    Enermax Liberty 620W PSU
    Case
    XBLADE
    Cooling
    Zalman CNPS9700 CPU fan
    Mouse
    Logitech G7
    Keyboard
    Merc
    Internet Speed
    5mb cable

Ashvin Busviah

Vista Guru
Its nothing to do with EI 8 as i uses mozila firefox all time.. and it happen with that as well.. try to contact facebook administrators they say facebook got an update in process shortly.. they didn't say anything about if there is bug or what
 

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uid0

Member
NO deleting the temporary files is making no difference.. this happen mostly during weekends.. don't you guys think its because of the number of user logging in facebook or just the amount of data loaded on there??
Server load shouldn't make a difference, and should crash their boxes before yours.

Try resetting IE.

Click on Tools->Internet Options.

Go to the Advanced Tab.

In the bottom right hand corner hit Reset. A box will appear - Hit reset again. If not you could always try downgrading to IE7, but if this is happening on Firefox as well I'm not sure its browser specific. Do you have any security software running?
 

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dinesh

Vista Expert
Vista Guru
The facebook IE plugin fixes this issue.
 

My Computer

System One

  • Manufacturer/Model
    Compaq
    CPU
    intel core 2 duo T 5550 @ 1.83 MHz
    Motherboard
    intel 965 chipset family
    Memory
    2 GB DDR 2 SD RAM @ 667 MHz
    Graphics Card(s)
    On board upto 358 MB RAM
    Sound Card
    Onboard
    Monitor(s) Displays
    15"
    Hard Drives
    160 GB WDC
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