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File and Folder Settings Index - Windows Search Service

Brink

Staff member
mvp
Index - Windows Search Service How to Fix the Start Error For Windows Search Service to Enable the Index in Vista
If the Indexing Options are grayed out and you cannot get the Windows Search service to start, then this will show you how fix the problem to get the search Index running again.
Published by Brink Category: File and Folder Settings 
#1
ByLine
How to Fix the Start Error For Windows Search Service to Enable the Index in Vista
Synopsis
If the Indexing Options are grayed out and you cannot get the Windows Search service to start, then this will show you how fix the problem to get the search Index running again.
How to Fix the Start Error for Windows Search Service to Enable the Index in Vista

information   Information
The Indexing Options are grayed out and you cannot get the Windows Search service to start. Follow the steps one by one, and at the end the index should be running again.
Note   Note
If the steps below do not help you, then you will need to do either a System Restore to a restore point date before this problem, a Repair install, or Clean install to fix this problem. See the related links below for how to do these.

EXAMPLE: Error Message
Service_Error.jpg
EXAMPLE: Index Options grayed out
Index_Greyed_Out.jpg




STEP ONE
Set Windows Search Service

1. Leave Windows Search service set to only Automatic. (See screenshot below step 3)​
2. Close Services.​
3. Proceed to STEP TWO below.​
Service.jpg






STEP TWO
Reset the Index in the Registry




Option One
Using a REG File Download
1. Click on the download button below to download the file below.​
Reset_Index.reg
download

2. Click on Save, and save the .reg file to the Desktop.​
3. Right click on the downloaded .reg file and click on Merge.​
4. Click on the Run, Continue (UAC), Yes, and OK when prompted.​
5. When done, you can delete the downloaded .reg file if you like.​
7. Proceed to STEP THREE below.​




Option Two
Manually in Registry Editor
1. Open the Start Menu, type regedit in the search box and press Enter.​
2. If prompted by UAC, then click on Continue.​
3. In regedit, go to: (See screenshot below step 5)​

Code:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Search
4. In the right pane, right click on SetupCompletedSuccessfully and click on Modify.​
NOTE: If SetupCompletedSuccessfully is not there, then in the right pane, right click on a empty area and click on New and DWORD (32 bit) Value. Type SetupCompletedSuccessfully and press Enter.​
Regedit.jpg

5. Type 0 and click on OK. (See screenshot below)​
NOTE: This is the number zero.
Modify.jpg

6. Close Regedit​
7. Proceed to STEP THREE below.​





STEP THREE
Repair the Config Folder

1. Open Folder Options.​
A) Click on the View tab.​
B) Check Show hidden files and folders.​
C) Click on OK to apply and close folder options.​

2. Go to C:\ProgramData\Microsoft\Search\Data (See screenshots below)​
NOTE: You may notice that one or more of these folders (Applications, Config, Temp) may be missing from your window.
Data_Folder.jpg
Config_Folder.jpg

3. If the C:\ProgramData\Microsoft\Search\Data\Applications folder is missing, then right click on a empty area and click New and click Folder. (See screenshot above)​
NOTE: If the Applications folder is not missing, then continue to step 3F after deleting only it's contents except for the Windows folder in it.
A) Click Continue for Access Denied prompt.​
B) Click Continue for UAC prompt.​
C) Type Applications and press Enter.​
D) Click Continue for Access Denied prompt.​
E) Click Continue for UAC prompt.​
F) Open the Applications folder. If the Windows folder is missing, then click on New and Folder.​
NOTE: If the Windows folder is not missing, then continue to step 4 after deleting only it's contents.​
G) Click Continue for Access Denied prompt.​
H) Click Continue for UAC prompt.​
I) Type Windows and press Enter.​
J) Click Continue for Access Denied prompt.​
K) Click Continue for UAC prompt.​

4. If the C:\ProgramData\Microsoft\Search\Data\Config folder is missing, then right click on a empty area and click New and click Folder. (See screenshot below step 2)​
NOTE: If the Config folder is not missing, then continue to step 5 after deleting only it's contents.
A) Click Continue for Access Denied prompt.​
B) Click Continue for UAC prompt.​
C) Type Config and press Enter.​
D) Click Continue for Access Denied prompt.​
E) Click Continue for UAC prompt.​

5. If the C:\ProgramData\Microsoft\Search\Data\Temp folder is missing, then right click on a empty area and click New and click Folder. (See screenshot below step 2)​
NOTE: If the Temp folder is not missing, then continue to step 6 after deleting only it's contents.
A) Click Continue for Access Denied prompt.​
B) Click Continue for UAC prompt.​
C) Type Temp and press Enter.​
D) Click Continue for Access Denied prompt.​
E) Click Continue for UAC prompt.​

6. Close all windows.​
7. Restart the computer.​
8. If this still will not work for you afterwards, then you can try a repair install instead.​
That's it,
Shawn


 
Last edited:
#2
Thank you for the precise directions. In following them I discovered that I do not have the "gathrptm.txt" file anywhere on my laptop. Is there anywhere I can find this file, web searches have only shown this repair site?

millsman27
 

Brink

Staff member
mvp
#3
Hi Millsman27,

My apologies. There was a typo. It should be the gathrprm.txt file to search for. Make sure that you have Show hidden files and folders checked in Folder Options, and have system files included in the Search Options.

Sorry, :o
Shawn
 
#4
That did it! Everything is back to normal and we are on our way to 'computational bliss". Thanks again for you assistance, I was lost!

Steve
 
#6
well awesome thanx so much i am so happy my computer is alive again no more errors fantastic trust me everyone if you had the problems i had this works a treat :)

thank you so much to the person who posted the answer to my problems well magic :D

i was a little worried at first but this works i have been putting up with the message your search index has stopped working for 5 months pulling my hair out but now my pc running real smooth and lots faster cheers to you............
 

Brink

Staff member
mvp
#7
Your welcome Amanda, and welcome to Vista Forums. :party:

I'm glad to hear that it fixed your problem for you. Thank you for the feedback.

Shawn
 

tai

New Member
#8
I've gone through all the steps but still to no avail. Originally i have 2 hard drives my C drive with Vista on, and a 300gb 2nd drive that i partitioned. Since i partitioned it indexing no longer works. In the indexing options everything is greyed like in your tutorial, but when i try to start windows search in the services i get this error:

Windows could not start the windows search service on local computer. Error 3: The system cannot find the path specified.

I have copied the files you have said and tried to do it manually, done system restore and Vista repair and even spoke to microsoft but still nothing. Do you know of anyway to fix without doing a fresh install?:confused:
 

Brink

Staff member
mvp
#9
Hi Tai,

Welcome to Vista Forums. :party:

If you did everything exactly in the tutorial, then I cannot think of anything else to do but a clean reinstall.

Sorry, :(
Shawn
 
#10
My problem was a little different - search service was working, but flailing - generating 100s of Error 3090 when I looked at the event viewer. I tried starting and restarting the indexer to no avail. So I tried this (link found in Microsoft communities) - and it worked!!! Oh thanks so much, Brink. Especially since I did not have a restore point from before the problem started.
 

Brink

Staff member
mvp
#11
Hi Joaneee, and welcome to Vista x64 Forums. I'm glad to hear that it was able to help you fix your problem as well. Thank you for the feedback.

Shawn
 
#12
You have no idea how frustrating the error message was. I have been on the phone with Microsoft and Toshiba. Both said I had to wipe out my hard dirve and start all over. This FIX WORKED!!!!!!!!!!!!!!!! Thanks:D
 

Brink

Staff member
mvp
#13
Your welcome jok514, and welcome to Vista Forums. :party:

I'm glad to hear that you did not have to reinstall. Thank you for the feedback.

Shawn
 
#14
Hi there !

My Vista was keeping on rebooting instead of shutting down. I noticed an error in the event viewer. I followed this tutorial so as to solve this error, which solved my reboot problem.

Many thanks guys !
 
#16
HI, Sorry for precedent post
I'm talking about How to Fix the Start Error for Windows Search Service to Enable the Index in Vista
STEP THREE Repair config folder
....... F) Open the Applications folder. If the Windows folder is missing, then click on New and click Folder.....

I've a problem with the creation of folder windows into application folder. Appear for 2 seconds and then disappear. Why?

Thank you very much
 

Brink

Staff member
mvp
#17
Ok Ellepc,

That's strange. Do you have UAC turned off?

Finish the rest of the tutorial and restart the computer. Afterwards, go back and see if the Windows folder has been restore automatically by Vista.

Hope this helps,
Shawn
 
#18
.......thanks for the great tutorial!

I followed it step by step but can't get it to work.

In my case if I compare the screenshot of the registry in this post I have one entry missing (see attached screenshot below).

Capture.JPG

The missing entry is inside the registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Search

Capture1.JPG

If someone of you guys who got SP1 installed could export the whole key and post it here for download would help I guess.

I think if I get this missing entry into the registry it will work again.

Some help would be greatly appreciated.......
 
#20
Hello Tommy,

I do not know if this will help or not, but here is the REG file from system that will add the default DataDirectory back to yours.

View attachment 4782 < Click to Download

Hope this helps,
Shawn
.......Hi Shawn.

Thanks for the quick reply but I managed to create the missing entry myself.

I was afraid to do it on my own because the registry is something that must be handled with care.

Anyway, after I added the missing entry the "Windows Search Index" was back after restart.

This I could do only because of your tutorial.

After following your instructions I just ended up with this one missing key entry which I had to add by myself and that was the end of it.

Thanks again for the great tutorial and support.......