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Interactive Services Dialogue Detection Virus!?

Messages
4
#1
Just today I began experiencing an annoying message on my laptop. I am very afraid that it may be a malware or a virus, and I want to know how I can get rid of it so it does not mess up my computer. Please please help me I do not want to loose any or all of my files! The message that constantly pops up, despite my ignoring it, is called Interactive Services Dialogue Detection. It says that there is a message my computer is trying to recieve via internet but something is in the way and it can not be opened. The two options it gives are "Show me the message" and "Remind me in a few minutes". I typed up the entire pop up below.

A Program Can't Display a Message on Your Desktop.

The program may need information or permission to complete a task.
Why does this happen?

-> Show me the message
-> Remind me in a few minutes

->Show program details
Program(s) or Device(s) requesting attention.
Message title: Internet Explorer
Program Path: C:/Program Files/Internet Explorer/iexplorer.exe
Recieved: Yesterday, September 05, 2010, 10:35:25 PM
This problem happens because of partial incompatibility with Windows.
Please contact the program or device manufacturer(s) for more information.

Can someone please please help me get rid of this!!:(
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 1521

richc46

Staff member
Vista Guru
Gold Member
Messages
20,105
Location
Fairfield County, CT
#2
Run a complete antivirus scan

Download and make the full scan with malwarebytes. Be sure to update prior to running the scan. Post the results.

Malwarebytes' Anti-Malware: Malwarebytes
After your comply with these instructions an expert in the security field will make contact with you.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Messages
4
#3
This is the site that your link took me to, TechSpot - PC Technology News and Analysis
When I clicked on the download button the screen came up saying "save" "open" etc. and it also said that the application was from www.filescrunch.com . I looked into this site and I think it may be another virus... filecrunch.com exists, but with the s the site is blank except for saying that "
FilesCrunch.com will be here soon
Windows & Mac OS downloads and drivers

I just do not want to get another virus besides the one I have, so can you please tell me if it is safe to use the download?​
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 1521
Messages
3,375
#4
This is the site that your link took me to, TechSpot - PC Technology News and Analysis
When I clicked on the download button the screen came up saying "save" "open" etc. and it also said that the application was from www.filescrunch.com . I looked into this site and I think it may be another virus... filecrunch.com exists, but with the s the site is blank except for saying that "
FilesCrunch.com will be here soon
Windows & Mac OS downloads and drivers

I just do not want to get another virus besides the one I have, so can you please tell me if it is safe to use the download?​
Hello!

Don't worry! You have obviously caught a re-direct virus. Don't worry, we can solve this. If you do not get through to the proper MBAM website, please do not download anything. Can I please ask you to try the link several times, as some re-directs are slightly random. If you still do not get through, do not worry. Just come back here, and we can sort you out.

Can I please ask you to confirm that the message was from iexplorer.exe, rather than the legitimate iexplore.exe?

I have also uploaded an image of what the MBAM website should look like. If it does not look like that, then please do not download anything!

MBAM.JPG

Thanks!

Richard
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Keyboard
    Dell Bluetooth
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)

Jacee

Security
Vista Guru
Messages
675
#5
Let's see if you can download Malwarebytes' Anti-Malware from here, save it to your desktop
|MG| Malwarebytes Anti-Malware 1.46 Download
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.

* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. Copy and Paste that log into your next reply.
 

My Computer

System One

  • Manufacturer/Model
    Bruce ... somewhere in his 40's
    CPU
    Intel(R) Core(TM)2 Quad CPU
    Motherboard
    INTEL/D975XBX2
    Memory
    4 GB
    Graphics Card(s)
    ATI Radeon HD 2600 Pro
    Monitor(s) Displays
    Samsung SyncMaster 914v
    Screen Resolution
    1280 x 1024
    Hard Drives
    2/500GB each ... ST3500630AS ATA Device.
    One is not connected
    PSU
    Rocketfish 700 W
    Case
    G.Skill Gigabyte Chassis
    Mouse
    Microsoft PS/2 Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    DSL
    Other Info
    ATI HDMI Audio
Messages
4
#6
I scanned my computer with Norton AntiVirus (what i usually use and nothing came up). I scanned it with the Malwarebytes' Anti-Malware and four things came up.

Vendor Category Item
Adware.MyWe... Registry Key Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB}

The next one is:
Vendor Category Item
Adware.HotBar Registry Key Computer\HKEY_CURRENT_USER\Software\The Weather Channel

The third one is:
Vendor Category Other Item
Adware.HotBar Registry Value Value: wxfw.dll Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Control Panel\Cpls

Note: In this one when i clicked "jump to this location" instead of coming up with one thing like the other two, it came up with 7. I'm not sure what this means. The names are
(Default)
bcmwlcpl.cpl
Quick Time
Search Admin
Speech
wmdConn.cpl
wxfw.dll

The fourth one is:
Vendor Category Item
Adware.Hotbar Registry Key Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Weather Sevices

Note: In this one there are three things that come up. The names are,
(Default)
DisplayName
UninstallString
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 1521

Jacee

Security
Vista Guru
Messages
675
#7
Please rescan with Malwarebytes' and follow my instructions above to clean the adware off your computer.

Save the log report to your desktop, then copy and paste it back here.
 

My Computer

System One

  • Manufacturer/Model
    Bruce ... somewhere in his 40's
    CPU
    Intel(R) Core(TM)2 Quad CPU
    Motherboard
    INTEL/D975XBX2
    Memory
    4 GB
    Graphics Card(s)
    ATI Radeon HD 2600 Pro
    Monitor(s) Displays
    Samsung SyncMaster 914v
    Screen Resolution
    1280 x 1024
    Hard Drives
    2/500GB each ... ST3500630AS ATA Device.
    One is not connected
    PSU
    Rocketfish 700 W
    Case
    G.Skill Gigabyte Chassis
    Mouse
    Microsoft PS/2 Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    DSL
    Other Info
    ATI HDMI Audio
Messages
4
#8
The results from my first scan are:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org
Database version: 4556
Windows 6.0.6001 Service Pack 1
Internet Explorer 8.0.6001.18943
9/6/2010 6:55:13 PM
mbam-log-2010-09-06 (18-55-13).txt
Scan type: Quick scan
Objects scanned: 143687
Time elapsed: 22 minute(s), 1 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\The Weather Channel (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Weather Services (Adware.Hotbar) -> Quarantined and deleted successfully.
Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Control Panel\Cpls\wxfw.dll (Adware.Hotbar) -> Quarantined and deleted successfully.
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)

I am currently scanning my computer again.
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 1521

Jacee

Security
Vista Guru
Messages
675
#9
Good :cool:
 

My Computer

System One

  • Manufacturer/Model
    Bruce ... somewhere in his 40's
    CPU
    Intel(R) Core(TM)2 Quad CPU
    Motherboard
    INTEL/D975XBX2
    Memory
    4 GB
    Graphics Card(s)
    ATI Radeon HD 2600 Pro
    Monitor(s) Displays
    Samsung SyncMaster 914v
    Screen Resolution
    1280 x 1024
    Hard Drives
    2/500GB each ... ST3500630AS ATA Device.
    One is not connected
    PSU
    Rocketfish 700 W
    Case
    G.Skill Gigabyte Chassis
    Mouse
    Microsoft PS/2 Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    DSL
    Other Info
    ATI HDMI Audio

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