Intermittent Connection

VFN

Member
My connection is intermittent. It happens within a minute or so, sometimes longer. My modem and cable are fine as I have good connectivity with my Xbox. I ran diagnostics, said it repaired but no fix. I truned off my Avast shields and that didn't work either. Can anyone help me with any more steps I can try or tell me if I'm more probably dealing with a hardware issue rather than a software one?

Thanks
 

My Computer

System One

  • Operating System
    Vista Home Premium x64
    Manufacturer/Model
    Dell Inspiron 546
    CPU
    Sempron LE-1300
    Memory
    2GB DDR SDRAM 800MHZ-2X1GB DIM M
    Graphics Card(s)
    Integrated ATI Radeon HD3200
    Sound Card
    VIA High Definition Audio
    Monitor(s) Displays
    Samsung 32" HDTV
    Screen Resolution
    1366 x 768
    Hard Drives
    320GB NCQ Serial ATA (7200 RPM) w/ 16MB DataBurst Cache

wither 3

Vista Guru
Gold Member
Hi VFN-

Are you talking about a connection between your computer and the Xbox? If so, how is the Xbox connected- wireless, cable?
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps

VFN

Member
Hi, Wither (Using a Mac from a different location now.)

Between my modem and my Xbox with the ethernet cable.

My ISP saw a problem and said it was either my ethernet cable or my PC. I checked the performance of my cable by connecting it to the Xbox so the problem is with my PC. (I have no router.)

Never seen this problem before where my connection works for 10-20 seconds or so, dies for longer than that, than connects again. Can you tell me if this is more likely software or hardware related.

Thanks
 

My Computer

System One

  • Operating System
    Vista Home Premium x64
    Manufacturer/Model
    Dell Inspiron 546
    CPU
    Sempron LE-1300
    Memory
    2GB DDR SDRAM 800MHZ-2X1GB DIM M
    Graphics Card(s)
    Integrated ATI Radeon HD3200
    Sound Card
    VIA High Definition Audio
    Monitor(s) Displays
    Samsung 32" HDTV
    Screen Resolution
    1366 x 768
    Hard Drives
    320GB NCQ Serial ATA (7200 RPM) w/ 16MB DataBurst Cache

Vistaar

Vista Guru
Does Device Manager say your network adapter is working properly?
 

My Computer

System One

  • Operating System
    Vista Home Premium x86 SP2
    Manufacturer/Model
    HP Pavilion Elite m9150f
    CPU
    Intel Q6600
    Memory
    3 GB
    Graphics Card(s)
    NVIDIA GeForce 8500 GT

VFN

Member
I'll have to look when I get back home but I tried to have the system fix things and it said it was successful doing something with the network adapter or local adapter, can't remember exactly. I also tried the same process or some other and got the message that things couldn't be fixed and I should call my ISP or something which I can't remember.
 

My Computer

System One

  • Operating System
    Vista Home Premium x64
    Manufacturer/Model
    Dell Inspiron 546
    CPU
    Sempron LE-1300
    Memory
    2GB DDR SDRAM 800MHZ-2X1GB DIM M
    Graphics Card(s)
    Integrated ATI Radeon HD3200
    Sound Card
    VIA High Definition Audio
    Monitor(s) Displays
    Samsung 32" HDTV
    Screen Resolution
    1366 x 768
    Hard Drives
    320GB NCQ Serial ATA (7200 RPM) w/ 16MB DataBurst Cache

wither 3

Vista Guru
Gold Member
Have you tried resetting the console and the modem?
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps

VFN

Member
There's no problem between my Xbox console and my modem.

I read you can reinstall the network card driver and I haven't tried Restore which I completely forgot about having not used it in a very long time.

Will be back home today or tomorrow so will see what happens.
 

My Computer

System One

  • Operating System
    Vista Home Premium x64
    Manufacturer/Model
    Dell Inspiron 546
    CPU
    Sempron LE-1300
    Memory
    2GB DDR SDRAM 800MHZ-2X1GB DIM M
    Graphics Card(s)
    Integrated ATI Radeon HD3200
    Sound Card
    VIA High Definition Audio
    Monitor(s) Displays
    Samsung 32" HDTV
    Screen Resolution
    1366 x 768
    Hard Drives
    320GB NCQ Serial ATA (7200 RPM) w/ 16MB DataBurst Cache

VFN

Member
Got back home after 2 days away, booted up the modem and PC (which I cut the power to) and there's been no problem for over an hour. If anyone has an idea why the issue is gone I'd like to hear. Can't say I'm confident the problem wont recur but at present things are working.
 

My Computer

System One

  • Operating System
    Vista Home Premium x64
    Manufacturer/Model
    Dell Inspiron 546
    CPU
    Sempron LE-1300
    Memory
    2GB DDR SDRAM 800MHZ-2X1GB DIM M
    Graphics Card(s)
    Integrated ATI Radeon HD3200
    Sound Card
    VIA High Definition Audio
    Monitor(s) Displays
    Samsung 32" HDTV
    Screen Resolution
    1366 x 768
    Hard Drives
    320GB NCQ Serial ATA (7200 RPM) w/ 16MB DataBurst Cache

Vistaar

Vista Guru
It was probably an ISP issue. (My former cable provider's motto was, "The customer is always wrong.") Or the modem may have been too hot.
 

My Computer

System One

  • Operating System
    Vista Home Premium x86 SP2
    Manufacturer/Model
    HP Pavilion Elite m9150f
    CPU
    Intel Q6600
    Memory
    3 GB
    Graphics Card(s)
    NVIDIA GeForce 8500 GT

VFN

Member
The only problem with that is the modem was working fine with my Xbox.

After my first call where the rep told me it was either a cord or PC issue (she could see a light blinking red and green) I called back with the cord plugged into my Xbox and asked a different rep to tell me his readout. He told me he could see no problems which I expected since the Internet was working fine with the Xbox. When I told him to hang on and plugged the cord into my PC he said he could see that light blinking red and green. So the issue seemed to stem from my end not theirs.

I will say that about two years ago or more I couldn't connect at all and was told it was probably on my end which I disputed as nothing was showing on his end to so conclude so I hear what you're saying.
 

My Computer

System One

  • Operating System
    Vista Home Premium x64
    Manufacturer/Model
    Dell Inspiron 546
    CPU
    Sempron LE-1300
    Memory
    2GB DDR SDRAM 800MHZ-2X1GB DIM M
    Graphics Card(s)
    Integrated ATI Radeon HD3200
    Sound Card
    VIA High Definition Audio
    Monitor(s) Displays
    Samsung 32" HDTV
    Screen Resolution
    1366 x 768
    Hard Drives
    320GB NCQ Serial ATA (7200 RPM) w/ 16MB DataBurst Cache
Top