Brenda1954
New Member
Hello, I run Vista Home Premium HP a6130n and I am having trouble with losing internet connection. Use to be worse but got updated modem from A T & T. Was 3-4 times a day, now 1 sometimes 2 times a day.
Doesn't happen when I am working, happens when I come back to the computer after being gone for a while.
A T & T says it's not them, it is my computer.
Event Viewer isn't helpful or I don't know what to look for. I am almost ready to go to the Geeks at Best Buy but wanted to give you people a shot.
I run the following programs for computer upkeep.
Advanced System Care 3
CCCleaner, cleaner and registry cleaner
Threatfire once a week
Easy Cleaner, Toni Arts
Malwarebytes Anti-Malware
Spybot Search and Destroy
AVG Free run every nite
and have found no significant problems
Have all the Windows updates
Have had A T & T for about 3 years and the problem is ongoing since then.
The new problem is having trouble with restart. Going to Start and then using the restart from there, hangs until I have to turn off the tower, yeah I know bad thing. This is recent, maybe the last two weeks. Sometimes works, sometimes doesn't. Downloaded Google Desktop and they wanted to restart the computer and there was no problem with that.
All help appreciated and if you need more info, pls let me know.
TIA,
Brenda
Doesn't happen when I am working, happens when I come back to the computer after being gone for a while.
A T & T says it's not them, it is my computer.
Event Viewer isn't helpful or I don't know what to look for. I am almost ready to go to the Geeks at Best Buy but wanted to give you people a shot.
I run the following programs for computer upkeep.
Advanced System Care 3
CCCleaner, cleaner and registry cleaner
Threatfire once a week
Easy Cleaner, Toni Arts
Malwarebytes Anti-Malware
Spybot Search and Destroy
AVG Free run every nite
and have found no significant problems
Have all the Windows updates
Have had A T & T for about 3 years and the problem is ongoing since then.
The new problem is having trouble with restart. Going to Start and then using the restart from there, hangs until I have to turn off the tower, yeah I know bad thing. This is recent, maybe the last two weeks. Sometimes works, sometimes doesn't. Downloaded Google Desktop and they wanted to restart the computer and there was no problem with that.
All help appreciated and if you need more info, pls let me know.
TIA,
Brenda
My Computer
System One
-
- Manufacturer/Model
- HP Pavillion a6130n GC671-ABA
- Memory
- 2942 medgabytes Installed Memory slot a0 512 mb slot a2512 slot a4 1024 mb slot a6 1024 mb
- Other Info
- main circuit board board exs nettle2.10 bus clock 201 megahertz BIOS Phoenix Tech, LTD 5.12