My ISP prompted me to download IE8 which I had, but quickly found it unstable. I contacted Qwest tech support and they told me I could uninstall and should revert back without issue (ha ha!) to IE7.
Long story short, I think everything works except when I try to switch users or log off and then it goes to the BLUESCREEN...
Here is the excerpt of the error message, but I'm not computer literate enough to understand it. I've tried resetting IE and ran a scan which indicated I had some errors:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF800022D4DE2
BCP3: FFFFFA600B0C4D50
BCP4: 0000000000000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini033109-05.dmp
C:\Users\KATHLEEN\AppData\Local\Temp\WER-1793871-0.sysdata.xml
C:\Users\KATHLEEN\AppData\Local\Temp\WER9A1.tmp.version.txt
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Microsoft Online Crash Analysis
Is there a workaround to this or should I just bite the bullet and back up my data to do a full OS restore as HP suggested?
Long story short, I think everything works except when I try to switch users or log off and then it goes to the BLUESCREEN...
Here is the excerpt of the error message, but I'm not computer literate enough to understand it. I've tried resetting IE and ran a scan which indicated I had some errors:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF800022D4DE2
BCP3: FFFFFA600B0C4D50
BCP4: 0000000000000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini033109-05.dmp
C:\Users\KATHLEEN\AppData\Local\Temp\WER-1793871-0.sysdata.xml
C:\Users\KATHLEEN\AppData\Local\Temp\WER9A1.tmp.version.txt
Read our privacy statement:
Microsoft Online Crash Analysis
Is there a workaround to this or should I just bite the bullet and back up my data to do a full OS restore as HP suggested?