telscossie
Member
i have install itunes on my laptop i have got the icon on my desktop but when i click on it nothing happens and it wont open , any ideas ?
Solved itunes wont open
- Thread starter telscossie
- Start date
djch129
Banned
My Computer
System One
-
- Other Info
- WLM 2011
IE9 beta
Lorien
Account Suspended
Right click on the shortcut icon and click on properties. It should show a target location where the actual file is located.
Go to Start / Computer / and follow the path to that actual file and click on it to see if iTunes opens when you click the actual program startup file. If so, then create a new shortcut and see if that one works any better. If the program file itself can't open iTunes, then something is definitely wrong. First try to reboot and try again to see if that makes any difference. If not, then something most likely went wrong with the installation and I would suggest you uninstall iTunes using Revo Revo Uninstaller Freeware - free software download and software review - uninstall and clean-up utility from SnapFiles in Advanced mode but be careful to only delete the suggested entries you KNOW are related to iTunes - if in doubt, leave it alone. Then download a fresh copy and save it to the desktop. Right click on it and click Run as Administrator to install it. Then see if it works.
I hope this helps. If you have the same problem after doing this, then I recommend you follow djcp129's advice and seek assistance from people who have more expertise in iTunes.
Good luck!
Go to Start / Computer / and follow the path to that actual file and click on it to see if iTunes opens when you click the actual program startup file. If so, then create a new shortcut and see if that one works any better. If the program file itself can't open iTunes, then something is definitely wrong. First try to reboot and try again to see if that makes any difference. If not, then something most likely went wrong with the installation and I would suggest you uninstall iTunes using Revo Revo Uninstaller Freeware - free software download and software review - uninstall and clean-up utility from SnapFiles in Advanced mode but be careful to only delete the suggested entries you KNOW are related to iTunes - if in doubt, leave it alone. Then download a fresh copy and save it to the desktop. Right click on it and click Run as Administrator to install it. Then see if it works.
I hope this helps. If you have the same problem after doing this, then I recommend you follow djcp129's advice and seek assistance from people who have more expertise in iTunes.
Good luck!
My Computer
System One
-
- Manufacturer/Model
- Dell Inc. MP061 Inspiron E1705
- CPU
- 2.00 gigahertz Intel Core 2 Duo 64 kilobyte primary memory
- Motherboard
- Board: Dell Inc. 0YD479 Bus Clock: 166 megahertz
- Memory
- 2046 Megabytes Usable Installed Memory
- Graphics Card(s)
- ATI Mobility Radeon X1400 (Microsoft Corporation - WDDM) [Di
- Sound Card
- SigmaTel High Definition Audio CODEC
- Monitor(s) Displays
- Generic PnP Monitor (17.2"vis)
- Screen Resolution
- 1920 x 1200 pixels
- Hard Drives
- Hitachi HTS541616J9SA00 [Hard drive] (160.04 GB) -- drive 0, s/n SB2411SJGLLRMB, rev SB4OC74P, SMART Status: Healthy
- Case
- Chassis Serial Number: 5YK95C1
- Keyboard
- Standard PS/2 Keyboard
- Mouse
- Logitech HID-compliant Cordless Mouse
- Internet Speed
- 1958 Kbps download ; 754.8 Kbps upload
- Other Info
- Optiarc DVD+-RW AD-5540A ATA Device [CD-ROM drive]
Dell AIO Printer A940
Conexant HDA D110 MDC V.92 Modem
6TO4 Adapter
Broadcom 440x 10/100 Integrated Controller
Broadcom 802.11n Network Adapter
Microsoft ISATAP Adapter
Teredo Tunneling Pseudo-Interface
Router Linksys / WRT54G -01
telscossie
Member
i clicked on icon and the target location just says itunes is this correct
My Computer
Lorien
Account Suspended
I don't think so if you mean the shortcut file. It should show the full path to the itunes startup .exe file. Go to the iTunes startup .exe file and right click on it and click on create shortcut (desktop). Then go to the desktop and see if this new shortcut opens iTunes. If so, delete the other shortcut and use the new one that works.
If this doesn't work, follow the rest of the suggestions in my prior post.
Good luck!
If this doesn't work, follow the rest of the suggestions in my prior post.
Good luck!
My Computer
System One
-
- Manufacturer/Model
- Dell Inc. MP061 Inspiron E1705
- CPU
- 2.00 gigahertz Intel Core 2 Duo 64 kilobyte primary memory
- Motherboard
- Board: Dell Inc. 0YD479 Bus Clock: 166 megahertz
- Memory
- 2046 Megabytes Usable Installed Memory
- Graphics Card(s)
- ATI Mobility Radeon X1400 (Microsoft Corporation - WDDM) [Di
- Sound Card
- SigmaTel High Definition Audio CODEC
- Monitor(s) Displays
- Generic PnP Monitor (17.2"vis)
- Screen Resolution
- 1920 x 1200 pixels
- Hard Drives
- Hitachi HTS541616J9SA00 [Hard drive] (160.04 GB) -- drive 0, s/n SB2411SJGLLRMB, rev SB4OC74P, SMART Status: Healthy
- Case
- Chassis Serial Number: 5YK95C1
- Keyboard
- Standard PS/2 Keyboard
- Mouse
- Logitech HID-compliant Cordless Mouse
- Internet Speed
- 1958 Kbps download ; 754.8 Kbps upload
- Other Info
- Optiarc DVD+-RW AD-5540A ATA Device [CD-ROM drive]
Dell AIO Printer A940
Conexant HDA D110 MDC V.92 Modem
6TO4 Adapter
Broadcom 440x 10/100 Integrated Controller
Broadcom 802.11n Network Adapter
Microsoft ISATAP Adapter
Teredo Tunneling Pseudo-Interface
Router Linksys / WRT54G -01
What version of Itunes are you using for there has been a lot of cases with Itunes 9 not opening on Windows 7 and Windows Vista
Have you tried installing the latest Itunes version which is Itunes 10 this is a more stable and opens quickly
Hope This Helps,
Josh
My Computer
System One
-
- Manufacturer/Model
- Custom Built
- CPU
- Intel Core i5 2400 @ 3.10GHz
- Motherboard
- Foxconn H67MP-S/-V/H67MP
- Memory
- 8.0GB DDR3 @ 665MHz (2GBx4)
- Graphics Card(s)
- AMD HD Radeon 6870
- Sound Card
- Realtek High Definition Audio
- Monitor(s) Displays
- SMB1930NW (1440x900@60Hz)
- Screen Resolution
- 1280x800
- Hard Drives
- 977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
- Case
- Novatech Night
- Keyboard
- Standard PS/2 Keyboard
- Mouse
- Dell HID-compliant mouse
Try repairing or reinstalling Quicktime if Itunes wont open. It worked for me.
My Computer
I am Glad you got your Problem sorted I will mark this thread as Solved 
My Computer
System One
-
- Manufacturer/Model
- Custom Built
- CPU
- Intel Core i5 2400 @ 3.10GHz
- Motherboard
- Foxconn H67MP-S/-V/H67MP
- Memory
- 8.0GB DDR3 @ 665MHz (2GBx4)
- Graphics Card(s)
- AMD HD Radeon 6870
- Sound Card
- Realtek High Definition Audio
- Monitor(s) Displays
- SMB1930NW (1440x900@60Hz)
- Screen Resolution
- 1280x800
- Hard Drives
- 977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
- Case
- Novatech Night
- Keyboard
- Standard PS/2 Keyboard
- Mouse
- Dell HID-compliant mouse
Start iTunes in Safe Mode
Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.
If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.
Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.
- Hold down Shift–Control while opening iTunes. You should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
- Click Continue.
- See if the issue you're experiencing persists in Safe Mode.
If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.