I've been ignoring this problem for a while because it hasn't really been affecting me. This morning, I heard my laptop play the Windows startup theme and it was just sitting on an ottoman. Since, I've heard it do that 4 times this evening when no one was using it. For some reason, it is just restarting. When the OS restarts, Windows gives an error window saying, "Windows has recovered from an unexpected shutdown."
Details:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA8003CBD720
BCP4: 0000000000000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Files that help describe the problem:
C:\WINDOWS\Minidump\Mini102411-31.dmp
C:\Users\xxxx\AppData\Local\Temp\WER-365900-0.sysdata.xml
C:\Users\xxxx\AppData\Local\Temp\WERB5D6.tmp.version.txt
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Microsoft Online Crash Analysis
System specs:
Windows Vista Home Premium SP2 64 Bit
Intel Core2Duo P7350 2.0 GHz
4GB RAM
This is the original OS that came installed on my laptop (HP Pavilion DV3510). The laptop is about 5 years old. Two years ago, I had similar symptoms and my laptop crashed and wouldn't restart. I sent it back to HP under warranty and they replaced my HD and battery.
Details:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA8003CBD720
BCP4: 0000000000000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Files that help describe the problem:
C:\WINDOWS\Minidump\Mini102411-31.dmp
C:\Users\xxxx\AppData\Local\Temp\WER-365900-0.sysdata.xml
C:\Users\xxxx\AppData\Local\Temp\WERB5D6.tmp.version.txt
Read our privacy statement:
Microsoft Online Crash Analysis
System specs:
Windows Vista Home Premium SP2 64 Bit
Intel Core2Duo P7350 2.0 GHz
4GB RAM
This is the original OS that came installed on my laptop (HP Pavilion DV3510). The laptop is about 5 years old. Two years ago, I had similar symptoms and my laptop crashed and wouldn't restart. I sent it back to HP under warranty and they replaced my HD and battery.