Solved Laptop won't boot up

[BeautifulAngel]

Hope someone can help me, i have a laptop with Vista basic on it and today it turned off and when i turned it back on it wouldn't reboot properly. It gets so far and then it just shows a black screen that shows scanning with the words " microsoft corporations" and nothing else happens.

Please help!

 

[richc46]

Welcome
Possibly this solution may help

If you create a recovery DVD, you may be able to boot to recovery options
Create Recovery DVD

The Vista recovery disk is used to boot Vista when it won't boot - to run Startup Repair, System Restore, access a Command Line, Recover using a Vista Backup Image, etc.
System Recovery Options. Choose an option tht will not cause you to lose your stuff.

If Vista will not start now, boot the Recovery CD to run Startup Repair which automates System Restore as well as numerous other tests including System File Checker which can repair system files which are not corrupted beyond repair.

If Vista still will not start, try booting into Safe Mode to run sfc /scannow to repair System files.
Special Thanks Given to Seven Forums.


Below is a bulletin distributed by MS to explain the start up procedure when Windows will not boot.

• Startup Repair. Startup Repair is a Windows recovery tool that can fix certain problems, such as missing or damaged system files, that might prevent Windows from starting. Startup Repair is located on the System Recovery Options menu, which is on the Windows Vista installation disc. If your computer has preinstalled recovery options, it might also be stored on your computer's hard disk. For more information, see Startup Repair: frequently asked questions and What are the system recovery options in Windows Vista? If your computer does not include Startup Repair, your computer manufacturer might have customized or replaced the tool. Check the information that came with your computer or go to the manufacturer's website.
• Change restart settings in safe mode. If your computer is stuck in a loop where Windows fails, attempts to restart, and then fails again repeatedly, restart your computer in safe mode and select the Disable automatic restart on system failure checkbox. For more information, see Advanced startup options (including safe mode).
• Reinstall. If no other options have solved the problem, and you are sure that your computer's hardware is functioning normally, you might need to reinstall Windows. A custom (clean) installation of Windows will permanently delete all of the files on your computer and reinstall Windows, so only use this option if all other recovery options have been unsuccessful. After the installation, you will need to reinstall your programs and restore your files from backup copies. For more information, see Installing and reinstalling Windows**.

 

[BeautifulAngel]

Hi Richard, thankyou for all that, but i can't get to start up on it as it's not loading properly. Its just a black screen and nothing else.

 

[richc46]

Can you boot in safe mode?
http://www.vistax64.com/tutorials/123496-safe-mode.html

If not what is the make and model of your computer?

and

Do you have stuff you want to save?

 

[BeautifulAngel]

No, it doesn't come up with safe mode, all it comes up with is, start up normally or startup repair, but it still keeps happening

 

[richc46]

Did you try to select, start up reapair? If that did not work try start up normally. If still a problem. What is the make and model of your computer?

and

Do you have stuff you want to save?

 

[BeautifulAngel]

Can you boot in safe mode?
http://www.vistax64.com/tutorials/123496-safe-mode.html

If not what is the make and model of your computer?

and

Do you have stuff you want to save?

Its a HPG7000
HEWLETT PACKARD

If i can save things then that will be good, if not then thats ok

 

[BeautifulAngel]

I have tried both ways.

 

[richc46]

From the HP Users Manual

[FONT=FuturaBk,Bold][FONT=FuturaBk,Bold]Recovering from the partition on the hard drive
[/FONT][/FONT][FONT=FuturaBk,Bold][FONT=FuturaBk,Bold][/FONT][/FONT]
You can perform a recovery from the partition on the hard drive from either the Start button or

f11.

To restore the system from the partition, follow these steps:
[FONT=Arial,Bold][FONT=Arial,Bold][FONT=Arial,Bold]
1
[/FONT]
[/FONT]
[/FONT][FONT=FuturaBk,Bold][FONT=FuturaBk,Bold][FONT=FuturaBk,Bold]. [/FONT][/FONT][/FONT]
[FONT=FuturaBk,Bold][FONT=FuturaBk,Bold][FONT=FuturaBk,Bold][/FONT][/FONT][/FONT]Access Recovery Manager in either of the following ways:

●

Select [FONT=FuturaBk,Bold][FONT=FuturaBk,Bold]Start > All Programs > Recovery Manager > Recovery Manager[/FONT][/FONT][FONT=FuturaBk,Bold][FONT=FuturaBk,Bold][/FONT][/FONT].

– or –

●

Restart the computer and press f11 while the “Press <F11> for recovery” message is displayed

on the screen. Then select

[FONT=FuturaBk,Bold][FONT=FuturaBk,Bold]Recovery Manager[/FONT][/FONT][FONT=FuturaBk,Bold][FONT=FuturaBk,Bold][/FONT][/FONT].

Recovery Manager opens.
[FONT=Arial,Bold][FONT=Arial,Bold][FONT=Arial,Bold]
2
[/FONT]
[/FONT]
[/FONT][FONT=FuturaBk,Bold][FONT=FuturaBk,Bold][FONT=FuturaBk,Bold]. [/FONT][/FONT][/FONT]
[FONT=FuturaBk,Bold][FONT=FuturaBk,Bold][FONT=FuturaBk,Bold][/FONT][/FONT][/FONT]Click [FONT=FuturaBk,Bold][FONT=FuturaBk,Bold]Advanced Options[/FONT][/FONT][FONT=FuturaBk,Bold][FONT=FuturaBk,Bold][/FONT][/FONT].
[FONT=Arial,Bold][FONT=Arial,Bold][FONT=Arial,Bold]
3
[/FONT]
[/FONT]
[/FONT][FONT=FuturaBk,Bold][FONT=FuturaBk,Bold][FONT=FuturaBk,Bold]. [/FONT][/FONT][/FONT]
[FONT=FuturaBk,Bold][FONT=FuturaBk,Bold][FONT=FuturaBk,Bold][/FONT][/FONT][/FONT]Click [FONT=FuturaBk,Bold][FONT=FuturaBk,Bold]System recovery[/FONT][/FONT][FONT=FuturaBk,Bold][FONT=FuturaBk,Bold][/FONT][/FONT], and then click [FONT=FuturaBk,Bold][FONT=FuturaBk,Bold]Next[/FONT][/FONT][FONT=FuturaBk,Bold][FONT=FuturaBk,Bold][/FONT][/FONT].
[FONT=Arial,Bold][FONT=Arial,Bold][FONT=Arial,Bold]
4
[/FONT]
[/FONT]
[/FONT][FONT=FuturaBk,Bold][FONT=FuturaBk,Bold][FONT=FuturaBk,Bold]. [/FONT][/FONT][/FONT]
[FONT=FuturaBk,Bold][FONT=FuturaBk,Bold][FONT=FuturaBk,Bold][/FONT][/FONT][/FONT]Follow the on-screen instructions.

If this works you will lose all your stuff. This puts the computer back like the day you brought it home.

If you want to save your stuff first
Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer - How-To Geek

 

[BeautifulAngel]

Hi Richard, thanks for that. The laptop is doing something. I will let you know how it goes. Thankyou for all your help,

Lesley

 

[richc46]

If it is doing something with the instuructions, Im willing to bet you go back to factory specs. You must do all the updates SPs etc after you are done, and you will lose your stuff
Glad that I could be, at least, little help.

 

[BeautifulAngel]

Hi Richard, thankyou for your help last night. We have now got our other laptop working.:D

 

[richc46]

That is truly wonderful news. Glad that I could be a part of the solution.