Solved Loss of Admin Privileges/Permissions

Flamsteed

Member
Beginner level

After a failed Windows Update some months ago, I was unable to get any further updates. The error message 80070005 indicated I did not have 'privileges' to do so. I installed Hotfix, although not sure what this actually achieved. After Flash crashed later on, I tried to install the newest version, but again, I do not have Admin Privileges to do so. Tried with and without Norton 360 running, with and without Windows Defender running.
Looked at User Accounts. Tried with and without User Account Control turned off.
Gave the PC several full scans, no problems detected.
Looked at some online tips, but as a beginner, don't want to go anywhere near tinkering with the Registry.

help appreciated
 

My Computer

System One

  • Manufacturer/Model
    Chillblast Fusion Trojan
    CPU
    Intel Core 2 Duo E6850 processor (3.0GHz)
    Motherboard
    XFX Nvidia 650i Ultra
    Memory
    2GB PC2-6400 DDR2
    Graphics Card(s)
    Nvidia GeForce 8800GTS 640 MB
    Hard Drives
    320GB SATA 7200rpm
    PSU
    500W

richc46

Vista Guru
Gold Member

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

Flamsteed

Member
Thanks for your help. Logged in as 'Administrator', which brought up a new, different screen. Still don't have privileges to load Flash or Windows Updates however. Wondering whether to uninstall Norton 360, although just turning it off didn't make any difference. When it executes PC Tuneup, I just had the feeling that it has shuttled crucial bits around where they can't operate as a single entity. Is this likely?
 

My Computer

System One

  • Manufacturer/Model
    Chillblast Fusion Trojan
    CPU
    Intel Core 2 Duo E6850 processor (3.0GHz)
    Motherboard
    XFX Nvidia 650i Ultra
    Memory
    2GB PC2-6400 DDR2
    Graphics Card(s)
    Nvidia GeForce 8800GTS 640 MB
    Hard Drives
    320GB SATA 7200rpm
    PSU
    500W

richc46

Vista Guru
Gold Member

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

Flamsteed

Member
Hello,
thanks. Did the SFC and no problems. Made a new Administrator Account, still have no privileges. Saved significant files to external hard drive. Would you recommend an upgrade to Windows 7, or will I just replicate the problem? Scared of losing ISP connection if I do.
 

My Computer

System One

  • Manufacturer/Model
    Chillblast Fusion Trojan
    CPU
    Intel Core 2 Duo E6850 processor (3.0GHz)
    Motherboard
    XFX Nvidia 650i Ultra
    Memory
    2GB PC2-6400 DDR2
    Graphics Card(s)
    Nvidia GeForce 8800GTS 640 MB
    Hard Drives
    320GB SATA 7200rpm
    PSU
    500W

richc46

Vista Guru
Gold Member
If you upgrade to Seven you should not lose your ISP connection.
I think that would be the easiest way to go. If interested, I can show you how to proceed with the install and even save your stuff, first if desired. The next move is yours.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

Flamsteed

Member
Yes, an upgrade to 7. I have been staring at the screen for a good few hours now. Would appreciate your help if you are available tomorrow Friday London time. You have been so helpful, I couldn't have navigated my way through this otherwise.
Hopefully, moving to 7 won't transfer the problem from Vista.
Best Wishes
 

My Computer

System One

  • Manufacturer/Model
    Chillblast Fusion Trojan
    CPU
    Intel Core 2 Duo E6850 processor (3.0GHz)
    Motherboard
    XFX Nvidia 650i Ultra
    Memory
    2GB PC2-6400 DDR2
    Graphics Card(s)
    Nvidia GeForce 8800GTS 640 MB
    Hard Drives
    320GB SATA 7200rpm
    PSU
    500W

richc46

Vista Guru
Gold Member
We are going to do a clean install. That means a format, which gets rid of all the old problems. The only problem that will remain is a hardware problem. For example bad memory or bad hard drive, which I do not think is your situation.
We can try to reinstall Vista, if you have a product key number and save your Seven. Its all up to you.
Possibly, there may be a method to use the partition that is already in your computer to reinstall and the key number will not be needed.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

Flamsteed

Member
I'm going ahead with a fresh Windows 7 install from Microsoft upgrade site.
Vista was getting increasingly quirky, perhaps incompatible with some other software loaded over time.
Best Wishes, and thanks for your help.
 

My Computer

System One

  • Manufacturer/Model
    Chillblast Fusion Trojan
    CPU
    Intel Core 2 Duo E6850 processor (3.0GHz)
    Motherboard
    XFX Nvidia 650i Ultra
    Memory
    2GB PC2-6400 DDR2
    Graphics Card(s)
    Nvidia GeForce 8800GTS 640 MB
    Hard Drives
    320GB SATA 7200rpm
    PSU
    500W

richc46

Vista Guru
Gold Member
You are welcome. If you have problems just comes back and ask for our fine tutorial on how to upgrade to Seven.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
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