Following a need to rest my Laptop(3 months old) to a factory reset after advice from Dell, My Documents "is missing" when opeining the icon nothing is present after viewing properties. Does anyone have any ideas on how to resolve.? Bill H.
Thanks for your response. Following advice from Dell all my info (Docs, Pictures etc)was backed up to a free standing hard drive.The reset then took place. The problem now comes in transferring back again as there is a "Dcuments" tab on the start up menu. However as when you normally right click you would then see open with other options, I do not; all there is, is copy rename and properties. To access my info I open the free standing hard drive to see all my info listed.A long winded process to say the least.I am not aware that any reformatting took place. My Pictures was in a totally separate file and trd back and opens without any difficulty.
You can manually copy the files back or keep them where they are.
If you copy them back then you will have a permanent backup which is not a bad thing.
If you leave them where they are and decide to use the backup drive for your documents then that is not bad either as the drive will be ok if you reformat. That is if it is an external HD.
If it is not an external HD I would backup all your documents to CD, DVD. If you need to make any changed to the documents stored on DVD you can copy them back to your documents and you will have an archive of the older version on your DVD. It depends on how much space you have and how often you change the documents.
'ello again roy69.
Your sound thoughts are appreciated. My intention and ideal preference is to have the back up on the free standing Toshiba hard drive and also to be able to acess my documents having opened the file on my computer. However when right clicking on the Documents tab in the start up menu there is no option for Open, only copy rename and properties. When opening properties no information as location file size etc is available. If I do go for the option to Transfer back to the folder how.
1.Do I open the folder bearing in mind what I have said earlier?
2.Havinging opened the Toshiba drive where do I send the various folders.
The reason you can not open the folder from your documents is becuase they are not there.
How was the backup performed?
Is the toshiba drive the backup?
Is it compressed(i.e. a zip or other format).
Can you open and view the files on the toshiba using My computer/drive letter/directory.
Yes I do realise the Docs file is is empty when I right click the Icon as mentioned.
Back up was simply performed in the normal back up manner to the free standing Toshiba drive (ie outside my Laptop)The files remain there and fully visible and the file is not compressed.
1. You can open both folders in separate windows. Toshiba in one window and the empty My Documents in another window. Then drag and drop all the files, this will create a copy leaving the backup files.
2. Redirect the link as I discribed earlier in the tutorials section to the external HD. The only problem you may have with using this option, is if you remove the external HD then you will not have access to it if you remove the drive. (Another box to lug around).