Mouse freezes - having to switch off notebook regularly

ocset

New Member
Can anyone help?

For the past month or so every time I am in the middle of doing something - usually on the Internet - the cursor stops moving and nothing happens when I press the Winkey or CTRL+ALT+DELETE.

I've done several system scans but found nothing. The mouse is built in and not a USB mouse and I am using Vista Home Premium on a Del Inspiron 6400.

Any suggestions would be very welcome.

ocset
 

My Computer

richc46

Vista Guru
Gold Member
Welcome,

Can be memory or other causes. Fill out your system specs and I will try to help.

While you get the information that I need, you can download this. You may want to run it overnight, because it needs several runs to be accurate.
http://www.memtest86.com/
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
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