Mouse turns off and on .. erratic behavior

MrBiggz

Member
Greetings!

About a month, month and a half ago I started experiencing my Logitech G5 mouse just turn off and then after a random amount of time turn back on. Doesn't not make for a good scenario when gaming especially in clutch moments.

The mouse is five years old and the fabric around the cord has frayed away and some of the plastic sheathing has stripped away as well. I'm figuring the the cord had a short in it. So I order a new mouse.

My new mouse a Cyborg R.A.T. 5. I must have gamed with the mouse for about a week, week and a half and then it started exhibiting similar behavior. It would turn off and not turn back on. I'd have to unplug the USB plug and then wait a few seconds and plug it back in. Some times it would work, sometimes it would not.

I've done the following:

  • Full virus scan with nothing found
  • Move the mouse (both of them) to the other three ports on the back of the PC and even the front two ports. Same behavior.
  • 100% up to date drivers and software
  • Searched fruitlessly for a solution :cry:

Any of the other devices plugged in act fine! And those devices would be a web cam (not in use), printer (not in use) and my keyboard.

I've attached my msinfo32 file. I had to pair down the windows errors and program hangs back to December. If you need the whole file just let me know.

View attachment msinfo32 .txt

I'm super grateful for any help! Cause this is really un-nerving! :sa::(:confused:
 

My Computer

System One

  • CPU
    Intel Core 2 Duo E6750 @ 2.66Ghz
    Motherboard
    Abit IP35 Pro
    Memory
    4Gb Patriot PC1600
    Graphics Card(s)
    EVGA (Nvidia) GT 430 1GB
    Sound Card
    On board
    Monitor(s) Displays
    Syncmaster 2494
    Screen Resolution
    1920 x 1080

richc46

Vista Guru
Gold Member

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

wither 3

Vista Guru
Gold Member
Since it happened with two mice connected by USB, it sounds like either a USB connection problem on the mobo or the mobo itself. You should check the connections and, also, consider reinstalling your mobo drivers and possibly the BIOS.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps

MrBiggz

Member
Here are a few suggestions, hopefully one will work.
http://www.vistax64.com/general-disc...turns-off.html
I tried this already and I tried it again.. Useless! And all the other suggestions are for Win7.

Since it happened with two mice connected by USB, it sounds like either a USB connection problem on the mobo or the mobo itself. You should check the connections and, also, consider reinstalling your mobo drivers and possibly the BIOS.
I reinstalled the chipset drivers. And one would thing that if it were a mobo problem that I'd get a post code on start up or other USB devices would act flaky! Especially the keyboard.

I did how every boot on the linux side and use the mouse for hours uneventfully!!

This tells me something!
 

My Computer

System One

  • CPU
    Intel Core 2 Duo E6750 @ 2.66Ghz
    Motherboard
    Abit IP35 Pro
    Memory
    4Gb Patriot PC1600
    Graphics Card(s)
    EVGA (Nvidia) GT 430 1GB
    Sound Card
    On board
    Monitor(s) Displays
    Syncmaster 2494
    Screen Resolution
    1920 x 1080

MrBiggz

Member
As of today ..

I worked on my linux partition for about five hours. Played a few linux games that are pretty mouse intensive. Got steam installed with WINE and loaded up Modern Warfare 3. That didn't go so good!

For those almost five hours the mouse didn't hiccup at all. No off and on at all!

Now I just on windows and it's doing the off and on thing several times in the course of a few hours. Is there anything I can do?? I'd rather NOT have to format C: and do it again, but it seems to be the yearly occurrence that something goes wrong in windows and needs to be re-installed.

Last years episode was IE9 didn't install properly and it ended up trying to install it and then revert it in this endless cycle.

I'm down for anything! The hardware is working fine! I just need to know what to do!
 

My Computer

System One

  • CPU
    Intel Core 2 Duo E6750 @ 2.66Ghz
    Motherboard
    Abit IP35 Pro
    Memory
    4Gb Patriot PC1600
    Graphics Card(s)
    EVGA (Nvidia) GT 430 1GB
    Sound Card
    On board
    Monitor(s) Displays
    Syncmaster 2494
    Screen Resolution
    1920 x 1080

wither 3

Vista Guru
Gold Member
I don't know what drivers Linux uses when you boot it on a mobo with Windows drivers. You could try the BIOS. Or, you could go into Device Manager\USB Controllers\USB Root Hub and double click on it. Select Driver\Driver Details to see which driver it's using. Mine is using the USBD.sys. Or you could try updating all the USB drivers.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps

MrBiggz

Member
Must have missed a part of that 'what to do' and the part I missed was to create a new user account.

I did that .. created a new user account and connected my new mouse and it worked flawlessly. For tonight, lets see what happens after a few days.

Question is .. how can I sanitize my user profile?? Cause something is corrupt in it to cause a mouse problem.

Edit: by sanitize I mean .. get the junk out of it that causing the problem.

Ideas?

Looking forward to a reply and thanks again!
 

My Computer

System One

  • CPU
    Intel Core 2 Duo E6750 @ 2.66Ghz
    Motherboard
    Abit IP35 Pro
    Memory
    4Gb Patriot PC1600
    Graphics Card(s)
    EVGA (Nvidia) GT 430 1GB
    Sound Card
    On board
    Monitor(s) Displays
    Syncmaster 2494
    Screen Resolution
    1920 x 1080

richc46

Vista Guru
Gold Member
There is not sure fire "sanitize" of the System, but this would be your best bet

To maintain your computer

10 Tips on How to Properly Maintain Your Computer

Steps that I did not notice on the guide include:

10 Tips on How to Properly Maintain Your Computer

Steps that I did not notice on the guide include:

Running a scan disc before doing a defrag

Using Microsoft Security Essentials and Malwarebytes.

Making System Restore points, at least once a week

Makaing a system Image once a month (varies by user)

Not relying on your A/V common sense, should prevail. You know of many sites can cause a problem.

Do not use any reg cleaning or optimizing software.

Download and use Ccleaner about once every two months. Untick any registry entries.
http://www.piriform.com/

Download and use PSI, to to be sure that all of your software is up to date
http://secunia.com/vulnerability_scanning/personal/

If you follow these instructions, you will be trouble free for a long time to come.

Be sure to back up your hard drive about once a month (varies by user) and to keeep system restore points up to date.


http://windows.microsoft.com/en-US/w...er-performance

http://www.vistax64.com/tutorials/81176-speed-up-performance-vista.html

In addition, download, Macrium Reflect, make an image of your OS. If you update it whenever necessary, you will be able to use the Macrium Image to restore your computer, whenever you have a problem that cannot be resolved using normal procedures.
http://www.macrium.com/reflectfree.aspx
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

MrBiggz

Member
First thing you need to know. I'm not your average Joe Doughnut PC user. I'm a 25 year IT veteran with God knows how much information stuck in my head!

There is not sure fire "sanitize" of the System, but this would be your best bet

To maintain your computer

10 Tips on How to Properly Maintain Your Computer

Steps that I did not notice on the guide include:

10 Tips on How to Properly Maintain Your Computer

Steps that I did not notice on the guide include:

Running a scan disc before doing a defrag

Using Microsoft Security Essentials and Malwarebytes.
I already us MSE, I'm not going to run malwarebytes

Making System Restore points, at least once a week
I have this set inside windows already as a scheduled item. I've only used restore point once.

Makaing a system Image once a month (varies by user)

Not relying on your A/V common sense, should prevail. You know of many sites can cause a problem.

Do not use any reg cleaning or optimizing software.

Download and use Ccleaner about once every two months. Untick any registry entries.
http://www.piriform.com/
I don't have the time, nor the resources to keep making system images. I have about 2/3 of a 1TB drive full. Sorry I'm not going to be spending oodles of dollars on DVD's and I don't have the $$ for big external drive to just host images. Hey if they can get the images down to 100-500MB I'm down for it!

I don't visit site that I don't know anything about. I'm not a 'oh, look at this link *click*' kind of guy!

I don't believe in reg cleaning and optimizing software. That was the one big feature that they finally got right in Vista and going forward. Unfortunately, they still haven't gotten it were it can just keep the registry clean by itself. Which brings us to CCleaner, which I haven't run in a long time. I don't even have it anymore that I may take a look at.

Download and use PSI, to to be sure that all of your software is up to date
http://secunia.com/vulnerability_scanning/personal/

If you follow these instructions, you will be trouble free for a long time to come.

Be sure to back up your hard drive about once a month (varies by user) and to keeep system restore points up to date.

http://windows.microsoft.com/en-US/w...er-performance

http://www.vistax64.com/tutorials/81176-speed-up-performance-vista.html

In addition, download, Macrium Reflect, make an image of your OS. If you update it whenever necessary, you will be able to use the Macrium Image to restore your computer, whenever you have a problem that cannot be resolved using normal procedures.
Macrium Reflect FREE Edition - Information and download
All the software I use have updating features. And I do mean ALL!

What's the sense to make an image once a month if your going to backup once a month? Bit of overkill there. I just backup my photos to my NAS and dropbox, my music to my NAS and media server and my documents and any other 'extra' stuff goes up on dropbox and on my NAS.

But .. you missed my question 100%. What I said is ...

Question is .. how can I sanitize my user profile?? Cause something is corrupt in it to cause a mouse problem.


I don't want to sanitize the whole windows set up. That's working fine as proved by creating a new profile. What I want to know is .. how to clean up my current user profile. The one that has been giving my this mouse grief!

I just don't want to back up the whole profile and then whack UserData and AppData and it doesn't do a thing. I don't mind loosing some info which is fine. Since I can backup with Mozbackup my Firefox and Thunderbird.

I appreciate the time you took to tap all that out though. But the above is what I really want to know! =)

Got anything on that??
 

My Computer

System One

  • CPU
    Intel Core 2 Duo E6750 @ 2.66Ghz
    Motherboard
    Abit IP35 Pro
    Memory
    4Gb Patriot PC1600
    Graphics Card(s)
    EVGA (Nvidia) GT 430 1GB
    Sound Card
    On board
    Monitor(s) Displays
    Syncmaster 2494
    Screen Resolution
    1920 x 1080

Yard Dog

Vista Guru
Gold Member
Hello.. you may just have to make another user account . Sometimes they do get corrupted and , unless someone knows of a way to repair that..
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics Card(s)
    Acer E181H ([email protected]) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png

ilikefree

Vista Guru
Gold Member

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed
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