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New Laptop, tearing when watching video.

Messages
12
#1
Hi Guys,

Newbee here with a question.
I have my laptop connected to my LCD TV via HDMI cable. I am seeing some tearing on the TV screen however when I watch video on the laptop screen it seems to be OK.
Card is an NVidia GeForce 8200M G , Laptop is a Compaq Presario CQ60 430SA,TV is a Toshiba Regza.
Audio runs through a seperate two chanel HIFI amp via the headphone socket on the laptop.

Any ideas how to sort this? I use Windows Media Centre and have downloaded Vista codec package 6.2.1 from Shark007 from here -- |MG| Vista Codec Package 6.2.1 Download

Any help would be greatly appreciated.

 

My Computer

System One

  • Manufacturer/Model
    compaq
    Memory
    4 gig
    Graphics Card(s)
    nvidia geforce 8200m g

Yard Dog

Vista Guru
Gold Member
Messages
2,169
Location
Central Florida in a small town
#2
Hello, I would check on NVidia site for latest HDMI driver to be sure that that is not your issue. Edit: corrected phrasing.
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics Card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png
Messages
12
#3
Hi, thanks for your reply. I have checked via device manager and it tells me the current driver is up to date, do I need to install another driver? I also dont have any audio through HDMI so does this mean I also need an audio driver?
Please excuse my questions if they seem obvious , I am not very computer literate.

Edit to add = The laptop is new/reconditioned so perhaps the drivers did not come included in it?
 

My Computer

System One

  • Manufacturer/Model
    compaq
    Memory
    4 gig
    Graphics Card(s)
    nvidia geforce 8200m g

Yard Dog

Vista Guru
Gold Member
Messages
2,169
Location
Central Florida in a small town
#4
I was wondering about the Video , can you use another TV to check or is that the only one available ? As far as sound, you probably don't have the HDMI Audio as default . You would need to open up your Audio Manager and see what you have selected or enabled .
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics Card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png
Messages
12
#5
Hi, I have the audio mixer ''playback devices'' set to HDMI and still no audio, this isnt too much of an issue as I can use my HIFI for audio. I went on the NVidia web page and it scanned my computer, it recommended a new driver NVIDIA DRIVERS 1.00.00.59 WHQL even though windows said It was up to date which I downloaded, however my PC's (vista's) ''Data Execution Prevention'' kept closing the NVidia control panel when I tried to set it all up for dual display.
I had to go to a restore point to get it back to the original driver.

I have tried different display resoloution settings and different refresh rates but still no joy.

This is the only TV I have I'm afraid.

This problem only happens when playing video, it doesnt happen as fdar as I'm aware when things like WMC are being shown on the TV screen.
 

My Computer

System One

  • Manufacturer/Model
    compaq
    Memory
    4 gig
    Graphics Card(s)
    nvidia geforce 8200m g

Yard Dog

Vista Guru
Gold Member
Messages
2,169
Location
Central Florida in a small town
#6
Are you seeing a red icon in the Taskbar ? This would be the Audio Manager, you have been , from what i can tell, in the Sound Manager . But, that is kinda where i wanted you anyways. Do you have a check mark showing in the Speakers icon at top of page ? If so, good, now in the Stereo config, how many speakers do you have installed ? If 2 speakers, use the 2 setting. Test sound now .
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics Card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png
Messages
12
#7
Hi, I have no red icon just the little speaker. When I right click and go to play back devices it gives me two options, speakers (conexant high defination smart audio 221 working) and Digital output device (HDMI) (high definition audio device working)

I have set the latter to default.

I have also set up the speaker arrangement and it now plays sound through the TV via HDMI. Thank you.

I have tried a DVD and the tearing seems to have gone, it isnt a great picture, looks like a vhs video however this could be just the DVD I am watching.

I have just tried the sample videos in vista and they seem the same, grainy and video cassette tape like, however the set up video in WMC seems much much better and as I would expect.
 

My Computer

System One

  • Manufacturer/Model
    compaq
    Memory
    4 gig
    Graphics Card(s)
    nvidia geforce 8200m g

Yard Dog

Vista Guru
Gold Member
Messages
2,169
Location
Central Florida in a small town
#8
Well, at least we have made improvements . As far as the red icon for the Audio Manager, you could check out Task Manager, properties , Notification Area tab, check in the customize button and see what the realtek HD Audio Manager is set for , mine is set at hide when inactive.
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics Card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png
Messages
12
#9
My task manager doesnt have a propertys tab, ctrl.alt and delete? click ''start task manager'' then I have a box with tabs for applications, processes, services, performance, networking and users.

Ah , I just right clicked the task bar and got into customize but there is no realtek in there. I did a search for realtek in the start menue search bar and it came up with nothing.
 

My Computer

System One

  • Manufacturer/Model
    compaq
    Memory
    4 gig
    Graphics Card(s)
    nvidia geforce 8200m g

Yard Dog

Vista Guru
Gold Member
Messages
2,169
Location
Central Florida in a small town
#10
Oops, my bad, wrong instructions, right click an empty space in the Taskbar , then properties. sorry bout the last post.
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics Card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png

MrNeeds

PC Geek
Vista Guru
Gold Member
Messages
1,823
Location
Lymm, Cheshire, UK
#11
Just to point something obvious out, is the tv 50Hz or 60Hz? If it's 50Hz then the video may become better and tearing should disappear if you enable v-sync if you're using WMC, seeing as it is a 3D application, it may just need enabling.

Right click the desktop and open up nvidia control panel, go to the 3D image settings and at the bottom should be vertical sync, force on and apply, try again and see if the tearing is there.
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q6600 @ 2.8GHz
    Motherboard
    Evga NF78-CK-132-A 3-Way SLI
    Memory
    8Gb DDR2 Corsair Dominator @ 1066Mhz 5-5-5-15
    Graphics Card(s)
    EVGA 560 GTX SC FTW 1GB
    Sound Card
    Realtek ALC888 7.1 Audio, Logitech G35 7.1 Surround Headset
    Monitor(s) Displays
    Dell S2409W 16:9, HDMi, DVI & VGA
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 7200rpm 250Gb SATA,
    Samsung 7200rpm 750Gb SATA,
    WD 7200rpm 1TB SCSI SATA.
    PSU
    Xigmatek 750W Quad sli quad core 80% eff
    Case
    Antec 900 Gaming Case
    Cooling
    Zalman CNPS9700-NT NVIDIA Tritium, Dominator RAM cooler
    Mouse
    Razor Lachesis Banshee V2 Blue, 4000DPI
    Keyboard
    Logitech generic keyboard
    Internet Speed
    16Mb Sky bb
    Other Info
    Wireless Gaming Receiver for Windows, Wireless Xbox 360 Pad, Wireless Xbox 360 Les Paul Guitar
Messages
12
#12
I am not sure howmany Hz it is, the manual is here http://www.toshiba-om.net/PDF/English/Country_Specific/AV615-1922263237-English-Specific.pdf from what I can see it is 60 and 50?

When I use the TV menue ''HDMI1 1080i HD'' shows for a couple of seconds in the top right of the tv screen.

My Nvidia settings are

resolution .
Display = 1336 x 768 60 Hertz highest 32bit colour.

Flat panel scaling,

native resolution, 1336 x 768
current resolution, 1336 x 768

when using a resolution lower than my displays native resolution = use nvidia scaling.

sigital colour format = rgb.

I have tried the 3D setting but the tearing is still there.
 

My Computer

System One

  • Manufacturer/Model
    compaq
    Memory
    4 gig
    Graphics Card(s)
    nvidia geforce 8200m g
Messages
12
#13
And now for some reason on WMC when playing video dvd I have a thick border around the screen , black on both sides and grey on the top and bottom.
Any ideas guys?
 

My Computer

System One

  • Manufacturer/Model
    compaq
    Memory
    4 gig
    Graphics Card(s)
    nvidia geforce 8200m g

MrNeeds

PC Geek
Vista Guru
Gold Member
Messages
1,823
Location
Lymm, Cheshire, UK
#14
Even though it's native is 1366x768, I'd drop the resolution down to 1280x720, that'll probably get rid of the black border for you, we call that video overscan, which usually occurs when the tv is using the wrong resolution.
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q6600 @ 2.8GHz
    Motherboard
    Evga NF78-CK-132-A 3-Way SLI
    Memory
    8Gb DDR2 Corsair Dominator @ 1066Mhz 5-5-5-15
    Graphics Card(s)
    EVGA 560 GTX SC FTW 1GB
    Sound Card
    Realtek ALC888 7.1 Audio, Logitech G35 7.1 Surround Headset
    Monitor(s) Displays
    Dell S2409W 16:9, HDMi, DVI & VGA
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 7200rpm 250Gb SATA,
    Samsung 7200rpm 750Gb SATA,
    WD 7200rpm 1TB SCSI SATA.
    PSU
    Xigmatek 750W Quad sli quad core 80% eff
    Case
    Antec 900 Gaming Case
    Cooling
    Zalman CNPS9700-NT NVIDIA Tritium, Dominator RAM cooler
    Mouse
    Razor Lachesis Banshee V2 Blue, 4000DPI
    Keyboard
    Logitech generic keyboard
    Internet Speed
    16Mb Sky bb
    Other Info
    Wireless Gaming Receiver for Windows, Wireless Xbox 360 Pad, Wireless Xbox 360 Les Paul Guitar
Messages
12
#15
Would that be in WMC set up , the video card (NVidia) or in windows?
I think I have already tried that but I will try again after tea.
 

My Computer

System One

  • Manufacturer/Model
    compaq
    Memory
    4 gig
    Graphics Card(s)
    nvidia geforce 8200m g
Messages
12
#16
OK , In Nvidia control panel it is set to 1280 x 720 at 60 hertz and I am still getting the black down each side and grey top and bottom.

Could this be a WMC issue as it only happens on WMC?

In WMC sample videos I only get black down each side and no grey top and bottom.

Edit - sorry , it's happening in VLC as well.
 

My Computer

System One

  • Manufacturer/Model
    compaq
    Memory
    4 gig
    Graphics Card(s)
    nvidia geforce 8200m g

wither 3

Vista Guru
Gold Member
Messages
2,227
#17
The behavior of WMC is related to something called overscan which you can read about at places like wikipedia. Most, but not all, video software adjusts automatically by adding the black bars to keep the video from being distorted or pixelated and to keep the top and bottom from being cropped, which would happen if it tried to stretch the video to fill the screen. This normally happens when watching low resolution video on something that has a higher resolution. However, I don't think that's related to the tearing problem.
 

My Computer

Messages
12
#18
Problem solved.

I had to roll back to a previous NVidia driver. In flat panel scalinbg it gives me the option to ''use my displays built in scaling'', I have also set my TV picture to ''Native''.
This seems to have done the trick , no tearing and no black border.

The picture quality isnt very impressive but this could be down to the TV being old or the DVD (battlestar galactica) quality i'm watching not being great

Thanks for all your input guys.
 

My Computer

System One

  • Manufacturer/Model
    compaq
    Memory
    4 gig
    Graphics Card(s)
    nvidia geforce 8200m g

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