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Solved New Problem w/google image then to a site

#1
Greetings and blessings to all!

I am not sure where to post this question, but I have a problem today that I did not have last week.
When I type in something, we'll say, 'hummingbirds in Oregon', I then have the opportunity to click on "images", (in Google), which is wonderful. However, last week I could click on any individual image and it would take me directly to the website or web page that the image belongs to. I hope that makes sense.
This is new. Today I do exactly the same thing, but instead of it taking me anywhere, I wind back up in a completely blank Google search page. No matter how many times I have tried it today, same thing each time.
Did I accidentally set something wrong somewhere? I didn't mean to.

Please help me if you can, I'm stuck! Thank you in advance.

Blessings,

(new) Grammy
 

My Computer

#2
Hi Grammy. Welcome to the forum.
So the problem started a few days ago, after working normally?
There has been several posts throughout the net regarding a similar problem to yours.
Always returning to a blank google search.
With this in mind I would first like to rule out the possibilities of any virus or spyware getting onto your computer.
Therefore:-

First, to assist in the elimination of possible virus and/or malware.
I would ask you to please use your Anti-virus full scan program facilities, making sure, you have updated the software first. Please advise us of the results.

If you do not have any anti-virus loaded please go to this link and download Microsoft Security Essentials :- Anti-Malware, Virus, Spyware Protection | Microsoft Security Essentials

Secondly, please download:- malwarebytes Malwarebytes a Malware searching program, again, an updated full scan. Notify results please. Both these programs are Freeware

Once we know what's happening we can move forward.
Thank you.
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
#3
This is just crazy---it is my THIRD reply! I keep bumping the mouse as I type and all my words fly off into cyberspace!
One last effort---

Greetings and blessings to you kesume!

Thank you for replying to my problem, and thank you for your most excellent advise on having a virus program--and using it, of course.

I actually do have that free program you mentioned and I use it often. I also have a free Norton program that I get from my internet Co., and I use it too.

I do not have the Malwarebytes, but I sure will download it, as you seem to suggest there may be a virus and/or malware.

I did post another question in a different area, but perhaps you might know the answer, so what I asked was, do you know how to open a webpage maximized? If you count it altogether, I have probably spent hours over the years, clicking on the little boxes icon which is the minimize/maximize spot, in the upper right hand corner between the -- and the X. I just wondered if there is a setting somewhere that I could ALWAYS open every page maximized instead of having to do it manually so to speak.

Regardless of that, I do thank you for the welcome and your reply and wonderful advise.

Bless you!

Grammy
 

My Computer

#4
Oh for heavens sake, I forgot to tell you that the problem is solved! I am sorry. I told you the first two times I replied to your post. Oh my goodness!

Anyway, today I can click away at the pictures again and get sent straight to the website that posted it, as should be.

But, I also noticed today that Google has a new icon and I am just attributing the mishap to the changeover. Whatever the reason, it is working just fine again. Yeah!

Thank you so much for helping me just the same, kesume!

Grammy
 

My Computer

#5
It is our pleasure Grammy.
If I remember correctly it was sound advice from t-4-2 that sorted your maximising?
Happy to hear your Googling OK again.
Happy Computing.
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
#6
Hi Grammy. Welcome to the forum.
So the problem started a few days ago, after working normally?
There has been several posts throughout the net regarding a similar problem to yours.
Always returning to a blank google search.
With this in mind I would first like to rule out the possibilities of any virus or spyware getting onto your computer.
Therefore:-

First, to assist in the elimination of possible virus and/or malware.
I would ask you to please use your Anti-virus full scan program facilities, making sure, you have updated the software first. Please advise us of the results.

If you do not have any anti-virus loaded please go to this link and download Microsoft Security Essentials :- Anti-Malware, Virus, Spyware Protection | Microsoft Security Essentials

Secondly, please download:- malwarebytes Malwarebytes a Malware searching program, again, an updated full scan. Notify results please. Both these programs are Freeware

Once we know what's happening we can move forward.
Thank you.
Hi again kesume!
I finally got a few extra minutes to try that Malwarebytes program and as soon as I click to download it, I am sent to a page that says, "Warning!" "This site has a poor reputation." So, what to do? I don't know if my Norton takes care of Malware or not.
Please advise.
Thank you as always.

Blessings,

Grammy
 

My Computer

#7
hi Grammy,
Now that's a bit strange, as the malwarebytes website itself is very secure.
Maybe tricks are being played here.
I have enclosed a screenshot of the website you want.
I used the link I sent you just to check that I had not given you wrong site.
Try again, if a warning comes up, can you take a note of who/whereit's from, send it to me, and I'll check it out.
It may be that NNorton does not like it? Malwarebyttes is Far superior to norton for malware removal, my personal opinion only you understand.
ScreenHunter_05 Apr. 21 22.38.jpg
Thank You.
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
#8
hi Grammy,
Now that's a bit strange, as the malwarebytes website itself is very secure.
Maybe tricks are being played here.
I have enclosed a screenshot of the website you want.
I used the link I sent you just to check that I had not given you wrong site.
Try again, if a warning comes up, can you take a note of who/whereit's from, send it to me, and I'll check it out.
It may be that NNorton does not like it? Malwarebyttes is Far superior to norton for malware removal, my personal opinion only you understand.
View attachment 23248
Thank You.
Aarggh! It stole my entire message AGAIN! Okay, here goes x's 2
Dear kesume,
First I mentioned that I did indeed do full scan on both Norton and Microsoft Security Essentials, probably the day after you posted this. MSE was fine, and Norton found and fixed a couple of tracking cookies, but Norton ALWAYS says that. I wonder that perhaps if they think I think there are always problems, that I will always then continue to use their program, perhaps even in the future when it may not be free with my internet service.
Next, I was on the page you show above, and it was WOT that warned me that it was a dangerous site. Generally WOT has been good to me. But, I tried again and clicked on that little yellow bar that asks to download file, and got Malwarebytes installed on my computer. I actually had it installed a long time ago, and got rid of it when I was hurting for space. Anyway, somewhere in the download, this popped up:
Fixed Issues:
Fixed issue with the scheduler not performing realtime updates.
Fixed multiple issue with product crashing during a scan.
Fixed issue with log not saving on certain command line scans.
Fixed various issues with Finnish, Italian and Norwegian languages.
Fixed formatting and misspelling issues in product help file.
The database was successfully updated from version 5363 to version 6415
And then I ran the complete scan and these are results of that:
Malwarebytes' Anti-Malware 1.50.1.1100
Malwarebytes
Database version: 6415
Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.19048
4/21/2011 4:07:35 PM
mbam-log-2011-04-21 (16-07-35).txt
Scan type: Full scan (C:\|D:\|E:\|)
Objects scanned: 341822
Time elapsed: 1 hour(s), 20 minute(s), 2 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
So, that looks good to me. Now, how did you get that printscreen to print in here? I can get it to paste into Wordpad, but I sure can't get it to work here.
Incidentally, you guys are the best!!! All of you! You take time out of your own lives to help me and get it right every time! Bless you!!!!!!!
Grammy
 

My Computer

#9
This link I sent to you earlier will sort out all your uploads, along with the info under FAQ's Above!
http://www.vistax64.com/tutorials/289032-screenshots-files-upload-post-vista-forums.html

Now to security stuff!
Yep, looks like MWB came out fine. Please do regular checks & keep all security software up to date.
Your Norton? Is it a freebie?
You have Microsoft Security Essentials? Is it up to date? If not update it please.

My opinion Grammy is, you do not need both MSE & Norton on your system.
I took Norton off all my computers & replaced with MSE, I have had no problem.
Of course, it is your choice, this is merely a personal opinion.
If you decide to get rid of Norton & make your computer a little quicker then please clivk on the link to download the Norton Removal Tool, use this to uninstall Norton.
On the opening web page, options in red, re: product, choose No.4 (four).
If you decide yes, keep nothing of Norton on your computer, they like to leave a little when they are uninstalled, so I have read!
Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support
Let me know what you are doing with your norton etc., please.
Hope the above is of some assistance to you?
Thank you.
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
#10
This link I sent to you earlier will sort out all your uploads, along with the info under FAQ's Above!
http://www.vistax64.com/tutorials/289032-screenshots-files-upload-post-vista-forums.html

Now to security stuff!
Yep, looks like MWB came out fine. Please do regular checks & keep all security software up to date.
Your Norton? Is it a freebie?
You have Microsoft Security Essentials? Is it up to date? If not update it please.

My opinion Grammy is, you do not need both MSE & Norton on your system.
I took Norton off all my computers & replaced with MSE, I have had no problem.
Of course, it is your choice, this is merely a personal opinion.
If you decide to get rid of Norton & make your computer a little quicker then please clivk on the link to download the Norton Removal Tool, use this to uninstall Norton.
On the opening web page, options in red, re: product, choose No.4 (four).
If you decide yes, keep nothing of Norton on your computer, they like to leave a little when they are uninstalled, so I have read!
Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support
Let me know what you are doing with your norton etc., please.
Hope the above is of some assistance to you?
Thank you.
Good morning kesume! You are getting to be like a friend I look forward to hearing from everyday!
I do keep Norton and MSE both updated and have no problems with either.
Yes, comcast offers free norton w/their high speed internet. So, since Norton always seems to find cookies to get rid of, it makes me wonder if it's true, and MSE just doesn't find them, or...like I said in one of my posts, could be they just want to keep me staying w/them. Regardless, I probably should not have mentioned that I took Malwarebytes off at one point to save space. It was and still is (hanging head a little here) my hundreds of pictures that makes my space low or limited and I know I need to get an external hard drive at the very least, and need to get them on CD asap, it's just that 's' in there that I have troubles with--the soon part. Anyway, I'm not really having any space or slow problems anymore, and was so long ago that I don't really remember why I thought I should get rid of Malwarebytes to begin with, but I did at one point uninstall it. Maybe the Comcast guy told me I didn't need it. Anyway, all three programs seem to be working well together and other than finding some of that sweet 'soon', all is well, pc wise. ;)
I glanced at that site you sent on print screen and did what I undoubtedly did b4 when I researched it, and shook my head and said I don't need it that bad! I don't even know where paint is on this, or much care..lol. Looks way too confusing as I've lived w/o it for nine loooong years of dialup and a couple three or four of high speed and seems there is always something important I should be doing on here, like getting all those pics off b4 I lose them all again. Yes, I've already done that two or three times too...computer crashing used to be quite a hobby of mine. Now that I have insurance, nothing ever happens!
Anyway, as always, thank you for your expert and most excellent advise and I'm just sure I'll be back soon with some trouble or other.
Great blessings to you, kesume!
Grammy (I still have't gotten around to changing that either). :p
 

My Computer

#11
Hi Grammy,
Thank you for keeping me updated on your progress Etc.
I think a few items have been sorted for you.
If You are happy with the three programs running, and they are OK?
Well -'If it a'int broken, why fix it'? AAs long as your happy with your computer & the way it works?
Thank you. Happy Computing.
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
#12
Hello Grammy, Your daily Update!
Following on from our posts regarding Anti-virus software Norton/AVG/MSE etc.
Depending on what & which programs you have. It is regarded as risky to run multiple security programs at the same time. If indeed you do?
Clicking on the link will take you to an informative article, explaining it in more detail and more eloquently than I can for you,.
How to run multiple security software products - PC Advisor

Hope the information can be of some interest to you.
Thank you.
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
#13
Hello Grammy, Your daily Update!
Following on from our posts regarding Anti-virus software Norton/AVG/MSE etc.
Depending on what & which programs you have. It is regarded as risky to run multiple security programs at the same time. If indeed you do?
Clicking on the link will take you to an informative article, explaining it in more detail and more eloquently than I can for you,.
How to run multiple security software products - PC Advisor

Hope the information can be of some interest to you.
Thank you.
Hello again kesume! I am sorry, I haven't been in my mail in awhile, so haven't checked in here for awhile either.
Thank you as always for being mindful of my computer, and for sharing your wealth of knowledge, and research! You're the best!!!!!
I must admit, I'm even more confused now after reading the article. :confused:
I spotted some programs I used a very long time ago after a virus got me, Spybot Search & Destroy and Lavasoft Ad-Aware. They and someone wise and kind like you saved me! I have neither on this laptop.
I do have the malwarebytes you had me install, and I still have both free antivirus programs on here, the free Norton from Comcast, and the free MSE. Both seem to be fine but what do I know? I will say though that I run them both often, and it's the Norton that picks up and and fixes the risks that MSE never does.
Oddly enough, when I visited the site you gave me, I heard that familiar bell warning, and guessed correctly that if I ran a Norton quick scan I would find that it found and fixed (22) cookies, which it always does. I had just run a full scan and deleted all the files, since I hadn't ever deleted any of them since I got the Norton last Nov. What possessed me to delete them all today, I don't know. Anyway, when I run MSE, it never finds anything.
I hate to get rid of the Norton because it has many other features that the MSE does not, like Norton Insight, backup and restore files, file cleanup, disk optimization and more. I just clicked on one of them and it freed up 513 MB of space.
Now as far as the MSE, as I say, I don't see any troubles w/both being on here, I run them at different times. Also, I just wonder if they might begin charging for it, and maybe the version I have will be free (like a grandfather clause..haha), and if I move and/or lose my internet, I'll also lose the Norton, and I might just need MSE again, as I have in the past.
Anyway, I'll do whatever you say, I trust you implicitly, and thank you earnestly and gratefully.
Grammy

There's no definitive answer as to what can run with what, aside from saying you shouldn't have multiple programs doing the same thing.
 

My Computer

#14
Hi Grammy,
Thank you for keeping me updated on your progress Etc.
I think a few items have been sorted for you.
If You are happy with the three programs running, and they are OK?
Well -'If it a'int broken, why fix it'? AAs long as your happy with your computer & the way it works?
Thank you. Happy Computing.
YOU thank me, I just love that!!! God bless you kesume!!!!!!!
I barely got another mail answered and there you are in my mail again! Wow! Well to answer your one question, yes, they all do seem to be happy together, and I just want to thank you once again for your help.
Blessings,
Grammy
 

My Computer

#15
Hi Grammy,
Nice to hear from you & get an update as to what is happening with your computer.
That everything appears to be fine & running OK?
No, there are no plans at all to have a charge for MSE, you can be rest assured there!

There is indeed no definitive answer to anything really, so I guess you have thought about it with your statement:-

There's no definitive answer as to what can run with what, aside from saying you shouldn't have multiple programs doing the same thing.

Thank you for the update on your computer & programmes.
Happy Computing.
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.