No Analog Realtek

Es0ter1c

New Member
My GIGABYTE GA-M750SLI-DS4 motherboard (GIGABYTE - Product - Motherboard - Main Page with a built in HD audio board made by Realtek. According to the mfg website it uses the Realtek ALC889A codec.

My system setup is as follows:

AMD Phenom 9850 Quad Core Black processor.
2x 2GB RAM (utilizing 2 of the 4 available slots).
Windows Vista Home Premium 32 bit OS.
I am running the F5 version of the BIOS, as the F6 is glitchy and caused me CMOS problems initially. I intend to wait for F7 to see how that fares.

Here is my issue: I have researched in detail and have come down to this problem.

In the Realtek Device Chooser software screen the only option available to me is 'Realtek Digital Output'. The 'speakers' option and the 'NVIDIA HDMI Output' options are greyed out and completely unchangeable. I cannot modify or change anything listed in those options. As I do not own any HD audio equipment (nor do I intend on purchasing any in the near future), I cannot verify whether or not the HD audio features truly function. All of the analog jacks are completely greyed out, I show four jacks on the list but none of them display as usable, again completely greyed out. I own a set of Bose Companion III speakers, consisting of two satellite speakers for L and R sound and a subwoofer. All 3 of these are routed to a standard analog mini jack that I used on another machine with the standard green audio out port, and they function just fine. So I know they are not the problem either.

I CAN, however get a Logitech USB Headset to play sound. It functions through the Realtek software as it would be predicted. No issues there. However, it is sad when I cannot have even basic music playing in the room unless I am tethered to my machine. While it does not render my machine unusable, it is a considerable drawback.

Essentially I am able to get NO EXTERNAL AUDIO from this device. I am otherwise happy and impressed with the quality of the hardware on the motherboard but this is terribly depressing, as it seems my only option to get usable external audio is to sacrifice my SLI capability by plugging an audio card into my one remaining PCI slot.

I have downloaded various versions of both Realtek and GIGABYTE software/drivers in order to attempt to resolve this issue. I have removed the audio drivers completely and reinstalled with the most current on the Realtek site also, to no avail. I have researched various google results, including but not limited to forums, manufacturers websites and microsoft fixes, with no change. I am not an 'expert' at this type of troubleshooting but from what I can tell this seems to be a software related issue and not a hardware one. I am fully prepared to be wrong if it corrects my issue. I spent a pretty penny on this machine and would like to get it audible ASAP. If anyone knows of any ongoing issues I'd love to be informed, please let me know if there's any hope or whether I should just be satisfied with a mediocre graphical framerate and go buy the 40 dollar sound card.

Thanks!
 

Attachments

My Computer

System One

  • CPU
    AMD Phenom Quad-Core 9850 'Black'
    Motherboard
    GIGABYTE GA-M750SLI-DS4
    Memory
    4GB (2x2GB/4 slots) ADATA 1033
    Graphics Card(s)
    GIGABYTE NVIDIA 9500GT
    Sound Card
    Built in: Realtek ALC889A codec
    Monitor(s) Displays
    DELL 2007 WFP
    Screen Resolution
    1680x4050
    Hard Drives
    1 Internal SATA - 195GB net
    1 Internal IDE - 232GB net
    1 External USB - 465GB net
    PSU
    500W
    Case
    Standard Mid-ATX
    Cooling
    1 CPU, 1 VID, 1PSU, 2 SIDE INFLO, 2 EXT REAR/TOP OUTFLO
    Mouse
    DELL garbage
    Keyboard
    Saitek Eclipse
    Internet Speed
    FiOp 1up/2down

stormy13

Member
Vista Guru

My Computer

System One

  • Manufacturer/Model
    Me
    CPU
    Athlon x2 7750 BE
    Motherboard
    Asus M4A78 Pro
    Memory
    2x2gb Kingston
    Graphics Card(s)
    Sapphire HD 4830
    Sound Card
    X-Fi Xtreme Music
    Monitor(s) Displays
    Acer P221w and Acer 1916w
    Screen Resolution
    1680x1050 and 1440x900
    Hard Drives
    2x80 GB Seagate 7200.10 in RAID0, 500 GB Seagate 7200.12
    PSU
    Antec Earthwatts 500W
    Case
    Antec Sonata III
    Cooling
    AC Freezer 64 Pro and a couple of 120 mm case fans
    Mouse
    Logitech G5 v2
    Keyboard
    Logitech Wave
    Internet Speed
    10000/1000

pooch

Old Dog
Vista Guru
Hi Es0ter1c

Try going to the Control Panel, uninstall software, Uninstall the Realtec software and drivers you will be promted to restart the computer do this Vista will reststart and automatically install the drivers.Your sound should then work.
Should Vista not install drivers go to Control Panel, Sound, and do an automatic search Vista should detect your speakers and install drivers.

Hope this helps

Pooch
 

My Computer

System One

  • Manufacturer/Model
    Self build
    CPU
    Phenom II x4 Black Edition 940-Arctic-Cooling Freezer Xtreme
    Motherboard
    Asus M3A32-MVP Deluxe
    Memory
    8 gig Samsung PC800 RAM
    Graphics Card(s)
    NVidia 9600gt
    Sound Card
    AD1988b
    Monitor(s) Displays
    22" TFT-MONITOR WIDESCREEN mit VGA/DVI 17" Video7 TFT
    Screen Resolution
    1680 : 1050 1280 : 1024
    Hard Drives
    Drive #1 - SAMSUNG HD252HJ (250 GB)
    Drive #2 - Hitachi HDT721010SLA360 (1000 GB)
    Drive #3 - SAMSUNG HD250HJ (250 GB)
    Drive #4 - SAMSUNG HD103UJ (1000 GB) External eSATA
    PSU
    Thermaltake Toughpower Cable Management 750W
    Case
    Enermax Chakra
    Cooling
    2x 120mm Front and Back 1x 250mm Side
    Mouse
    Easy Line Laser Mouse
    Keyboard
    Standard
    Internet Speed
    16000
    Other Info
    I have also used Fedora, Suse, Ubuntu Linux
    And all other Windows from 95 to date except ME

DieForDethklok

New Member
Hi guys, i have a similar problem to this one and I can't solve it. I'm nearly crazy allready.

I have Asus M2N-VM mobo with Realtek AC'97 type on-board soundcard (Realtek ACL883 to be more specific).

Everything worked jus fine under WinXP, untill i've recently installed a clean copy of Vista Ultimate 64 bit (formated my primary partition)

Now instead of sound i have only noises and glitches. I have installed newest realtek drivers, and what i get is Realtek High definition audio in sound options (ctrl-panel). It has 2 devices: speakers and high definition output (both are Realtek High definition audio and both are labeled as working. When i set speakers as default device, i get only in-comprehensive noises (very unpleasant to the ear). When i do the same with the DH output, i get no sound at all. I have analog speakers, connected via 3.5 mm jack, it has external amplifier. It is tested and is definately ok.

Plz help me i AM GOING CRAZY
 

My Computer

System One

  • CPU
    AMD Phenom 9600
    Motherboard
    Asus M2N
    Graphics Card(s)
    nVidia GeForce 8600 GT
    Sound Card
    Realtek ACL883
    Monitor(s) Displays
    ASUS 22"
    Screen Resolution
    1680x1050

johngalt

Antidisestablishmentarianist
Vista Guru
Is your motherboard set to use HD Audio (Azalea) or AC'97? I think the drivers cannot make the distinction when there is motherboard setting to use one or the other....

Also, you said RealTek Ac'97, but it sounds like you downloaded the RealTek HD Audio drivers - which makes sense that they would not work, since AC'96 is *not* HD audio.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
    Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Mouse
    Logitech MX Master (shared)
    Keyboard
    Logitech G15 (gen 2)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Graphics card(s)
    Radeon HD (Embedded)
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex

DieForDethklok

New Member
I've tried to install drivers that came on as cd with the mobo, but i get the same results (the drivers are for 64 bit vista, accordig to the cd readme)

BTW my soundcard (Realtek ACL883) doesn't have a HD output SPDIF for example), only analog)

I have downloaded drivers both from realtek and from asus websites, and none of the helped
 

My Computer

System One

  • CPU
    AMD Phenom 9600
    Motherboard
    Asus M2N
    Graphics Card(s)
    nVidia GeForce 8600 GT
    Sound Card
    Realtek ACL883
    Monitor(s) Displays
    ASUS 22"
    Screen Resolution
    1680x1050

johngalt

Antidisestablishmentarianist
Vista Guru
Right - but for it to say you're using RealTek HD drivers when in fact you said AC'97 makes me suspicious at best.

Have you tried going to GigaByte's page and getting their latest driver for the sound card that they offer?
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
    Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Mouse
    Logitech MX Master (shared)
    Keyboard
    Logitech G15 (gen 2)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Graphics card(s)
    Radeon HD (Embedded)
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex

DieForDethklok

New Member
My mobo is ASUS, not gigabyte :)

Ok tried to take a look in BIOS, Onboard devices cfg, but it only lets me change front panel output - i can set it up HD audio device or an AC'97.

I downladed latest drivers from ASUS webpage, description says they are specifically for Realtek ACL883, made for Vista 64, but the result is the same, when I install them, i get the same Realtek HD drivers.

When I set up a front panel output to AC'97, i get the same result.
When I disable front panel output, windows cannot find any soundcard at all.
But problem is, that I do not connect my speakers to front panel. I connect it to back panel.
 

My Computer

System One

  • CPU
    AMD Phenom 9600
    Motherboard
    Asus M2N
    Graphics Card(s)
    nVidia GeForce 8600 GT
    Sound Card
    Realtek ACL883
    Monitor(s) Displays
    ASUS 22"
    Screen Resolution
    1680x1050

pooch

Old Dog
Vista Guru
Now instead of sound i have only noises and glitches. I have installed newest realtek drivers, and what i get is Realtek High definition audio in sound options (ctrl-panel). It has 2 devices: speakers and high definition output (both are Realtek High definition audio and both are labeled as working.
Hello DieForDethklok,

Try selecting just the speakers as output.
You can disable the other device by right click and selecting disable
 

My Computer

System One

  • Manufacturer/Model
    Self build
    CPU
    Phenom II x4 Black Edition 940-Arctic-Cooling Freezer Xtreme
    Motherboard
    Asus M3A32-MVP Deluxe
    Memory
    8 gig Samsung PC800 RAM
    Graphics Card(s)
    NVidia 9600gt
    Sound Card
    AD1988b
    Monitor(s) Displays
    22" TFT-MONITOR WIDESCREEN mit VGA/DVI 17" Video7 TFT
    Screen Resolution
    1680 : 1050 1280 : 1024
    Hard Drives
    Drive #1 - SAMSUNG HD252HJ (250 GB)
    Drive #2 - Hitachi HDT721010SLA360 (1000 GB)
    Drive #3 - SAMSUNG HD250HJ (250 GB)
    Drive #4 - SAMSUNG HD103UJ (1000 GB) External eSATA
    PSU
    Thermaltake Toughpower Cable Management 750W
    Case
    Enermax Chakra
    Cooling
    2x 120mm Front and Back 1x 250mm Side
    Mouse
    Easy Line Laser Mouse
    Keyboard
    Standard
    Internet Speed
    16000
    Other Info
    I have also used Fedora, Suse, Ubuntu Linux
    And all other Windows from 95 to date except ME

DieForDethklok

New Member
I have tried that, i doesn't seem to help. There are still only glitches and incomprehensive noise coming out of the speakers

I have also tried connecting headphones instead of speakers, the result is the same.

I have popped the case, and I have noticed that there was two front panel connectors - one labeled HD audio, and another labeled AC97 (which is currently connected) I tried switching and testing, but the result is the same: back panel produces only noise, and front panel is completely silent.

I tried different sets of drivers, nothing helps.

If I don't get this PC audible by tomorrow, I'm f-d.
 
Last edited:

My Computer

System One

  • CPU
    AMD Phenom 9600
    Motherboard
    Asus M2N
    Graphics Card(s)
    nVidia GeForce 8600 GT
    Sound Card
    Realtek ACL883
    Monitor(s) Displays
    ASUS 22"
    Screen Resolution
    1680x1050

pooch

Old Dog
Vista Guru
Go here get driver sweeper;
Guru3D - Driver Sweeper

Install it, read how to use it under the help tab. You have to run it as administrator.

Start, Control Panel, Programs, Uninstall a program,
Uninstall your audio drivers. Anything labled Realtek

Do not restart when requested but use Driversweeper to check that everything is uninstalled.

Restart your computer vista will detect your hardware and install drivers. You may have to accept a UAC prompt.

You will not have the Realtek software this is unimportant.

Try your sound.

You may have to set it up by right clicking on the speaker symbol and selecting Playback devices.

Should look like the attached.

I hope this helps

Pooch
 

My Computer

System One

  • Manufacturer/Model
    Self build
    CPU
    Phenom II x4 Black Edition 940-Arctic-Cooling Freezer Xtreme
    Motherboard
    Asus M3A32-MVP Deluxe
    Memory
    8 gig Samsung PC800 RAM
    Graphics Card(s)
    NVidia 9600gt
    Sound Card
    AD1988b
    Monitor(s) Displays
    22" TFT-MONITOR WIDESCREEN mit VGA/DVI 17" Video7 TFT
    Screen Resolution
    1680 : 1050 1280 : 1024
    Hard Drives
    Drive #1 - SAMSUNG HD252HJ (250 GB)
    Drive #2 - Hitachi HDT721010SLA360 (1000 GB)
    Drive #3 - SAMSUNG HD250HJ (250 GB)
    Drive #4 - SAMSUNG HD103UJ (1000 GB) External eSATA
    PSU
    Thermaltake Toughpower Cable Management 750W
    Case
    Enermax Chakra
    Cooling
    2x 120mm Front and Back 1x 250mm Side
    Mouse
    Easy Line Laser Mouse
    Keyboard
    Standard
    Internet Speed
    16000
    Other Info
    I have also used Fedora, Suse, Ubuntu Linux
    And all other Windows from 95 to date except ME

pooch

Old Dog
Vista Guru
attached
 

Attachments

My Computer

System One

  • Manufacturer/Model
    Self build
    CPU
    Phenom II x4 Black Edition 940-Arctic-Cooling Freezer Xtreme
    Motherboard
    Asus M3A32-MVP Deluxe
    Memory
    8 gig Samsung PC800 RAM
    Graphics Card(s)
    NVidia 9600gt
    Sound Card
    AD1988b
    Monitor(s) Displays
    22" TFT-MONITOR WIDESCREEN mit VGA/DVI 17" Video7 TFT
    Screen Resolution
    1680 : 1050 1280 : 1024
    Hard Drives
    Drive #1 - SAMSUNG HD252HJ (250 GB)
    Drive #2 - Hitachi HDT721010SLA360 (1000 GB)
    Drive #3 - SAMSUNG HD250HJ (250 GB)
    Drive #4 - SAMSUNG HD103UJ (1000 GB) External eSATA
    PSU
    Thermaltake Toughpower Cable Management 750W
    Case
    Enermax Chakra
    Cooling
    2x 120mm Front and Back 1x 250mm Side
    Mouse
    Easy Line Laser Mouse
    Keyboard
    Standard
    Internet Speed
    16000
    Other Info
    I have also used Fedora, Suse, Ubuntu Linux
    And all other Windows from 95 to date except ME

DieForDethklok

New Member
You mean this will give me a device labeled High Definition Audio Device?

It produces the same noise as realtek, I had it at first when I installed vista.

I'll try driver sweeper anyway
 

My Computer

System One

  • CPU
    AMD Phenom 9600
    Motherboard
    Asus M2N
    Graphics Card(s)
    nVidia GeForce 8600 GT
    Sound Card
    Realtek ACL883
    Monitor(s) Displays
    ASUS 22"
    Screen Resolution
    1680x1050

pooch

Old Dog
Vista Guru
You mean this will give me a device labeled High Definition Audio Device?

It produces the same noise as realtek, I had it at first when I installed vista.

I'll try driver sweeper anyway
I mean. That it you do it like I say it will remove the old driver, then any rest bits of driver will be removed as well. Finally it will install the same driver that I am using and that I know works with this device.
A clean install will help me to decide if it is your hardware that is causing the problem or not.

Pooch
 

My Computer

System One

  • Manufacturer/Model
    Self build
    CPU
    Phenom II x4 Black Edition 940-Arctic-Cooling Freezer Xtreme
    Motherboard
    Asus M3A32-MVP Deluxe
    Memory
    8 gig Samsung PC800 RAM
    Graphics Card(s)
    NVidia 9600gt
    Sound Card
    AD1988b
    Monitor(s) Displays
    22" TFT-MONITOR WIDESCREEN mit VGA/DVI 17" Video7 TFT
    Screen Resolution
    1680 : 1050 1280 : 1024
    Hard Drives
    Drive #1 - SAMSUNG HD252HJ (250 GB)
    Drive #2 - Hitachi HDT721010SLA360 (1000 GB)
    Drive #3 - SAMSUNG HD250HJ (250 GB)
    Drive #4 - SAMSUNG HD103UJ (1000 GB) External eSATA
    PSU
    Thermaltake Toughpower Cable Management 750W
    Case
    Enermax Chakra
    Cooling
    2x 120mm Front and Back 1x 250mm Side
    Mouse
    Easy Line Laser Mouse
    Keyboard
    Standard
    Internet Speed
    16000
    Other Info
    I have also used Fedora, Suse, Ubuntu Linux
    And all other Windows from 95 to date except ME

DieForDethklok

New Member
Well it worked just fine under XP SP2.
 

My Computer

System One

  • CPU
    AMD Phenom 9600
    Motherboard
    Asus M2N
    Graphics Card(s)
    nVidia GeForce 8600 GT
    Sound Card
    Realtek ACL883
    Monitor(s) Displays
    ASUS 22"
    Screen Resolution
    1680x1050

pooch

Old Dog
Vista Guru
Well it worked just fine under XP SP2.
This device also works fine under Vista. I am listening to it right now

Something has gone wrong with yours and I am trying to help!!
 

My Computer

System One

  • Manufacturer/Model
    Self build
    CPU
    Phenom II x4 Black Edition 940-Arctic-Cooling Freezer Xtreme
    Motherboard
    Asus M3A32-MVP Deluxe
    Memory
    8 gig Samsung PC800 RAM
    Graphics Card(s)
    NVidia 9600gt
    Sound Card
    AD1988b
    Monitor(s) Displays
    22" TFT-MONITOR WIDESCREEN mit VGA/DVI 17" Video7 TFT
    Screen Resolution
    1680 : 1050 1280 : 1024
    Hard Drives
    Drive #1 - SAMSUNG HD252HJ (250 GB)
    Drive #2 - Hitachi HDT721010SLA360 (1000 GB)
    Drive #3 - SAMSUNG HD250HJ (250 GB)
    Drive #4 - SAMSUNG HD103UJ (1000 GB) External eSATA
    PSU
    Thermaltake Toughpower Cable Management 750W
    Case
    Enermax Chakra
    Cooling
    2x 120mm Front and Back 1x 250mm Side
    Mouse
    Easy Line Laser Mouse
    Keyboard
    Standard
    Internet Speed
    16000
    Other Info
    I have also used Fedora, Suse, Ubuntu Linux
    And all other Windows from 95 to date except ME

DieForDethklok

New Member
I'm thankfull for your help :)

I have retrieved a full package and documentation that came with a computer (the computer is not mine, I'm was just asked and begged to get it running), and I have dicovered the following:

There is an aditional SPDIF/SV/HDMI output card that was not installed inside, and is labeled by mobo manufacturer, with the same mobo model (ASUS M2N-VM HDMI). I'll try installing that, maybe this would help.

Yeah, I know it works fine under vista, I use it on my own PC
 

My Computer

System One

  • CPU
    AMD Phenom 9600
    Motherboard
    Asus M2N
    Graphics Card(s)
    nVidia GeForce 8600 GT
    Sound Card
    Realtek ACL883
    Monitor(s) Displays
    ASUS 22"
    Screen Resolution
    1680x1050

DarkRadeon

New Member
My GIGABYTE GA-M750SLI-DS4 motherboard (GIGABYTE - Product - Motherboard - Main Page with a built in HD audio board made by Realtek. According to the mfg website it uses the Realtek ALC889A codec.

My system setup is as follows:

AMD Phenom 9850 Quad Core Black processor.
2x 2GB RAM (utilizing 2 of the 4 available slots).
Windows Vista Home Premium 32 bit OS.
I am running the F5 version of the BIOS, as the F6 is glitchy and caused me CMOS problems initially. I intend to wait for F7 to see how that fares.

Here is my issue: I have researched in detail and have come down to this problem.

In the Realtek Device Chooser software screen the only option available to me is 'Realtek Digital Output'. The 'speakers' option and the 'NVIDIA HDMI Output' options are greyed out and completely unchangeable. I cannot modify or change anything listed in those options. As I do not own any HD audio equipment (nor do I intend on purchasing any in the near future), I cannot verify whether or not the HD audio features truly function. All of the analog jacks are completely greyed out, I show four jacks on the list but none of them display as usable, again completely greyed out. I own a set of Bose Companion III speakers, consisting of two satellite speakers for L and R sound and a subwoofer. All 3 of these are routed to a standard analog mini jack that I used on another machine with the standard green audio out port, and they function just fine. So I know they are not the problem either.

I CAN, however get a Logitech USB Headset to play sound. It functions through the Realtek software as it would be predicted. No issues there. However, it is sad when I cannot have even basic music playing in the room unless I am tethered to my machine. While it does not render my machine unusable, it is a considerable drawback.

Essentially I am able to get NO EXTERNAL AUDIO from this device. I am otherwise happy and impressed with the quality of the hardware on the motherboard but this is terribly depressing, as it seems my only option to get usable external audio is to sacrifice my SLI capability by plugging an audio card into my one remaining PCI slot.

I have downloaded various versions of both Realtek and GIGABYTE software/drivers in order to attempt to resolve this issue. I have removed the audio drivers completely and reinstalled with the most current on the Realtek site also, to no avail. I have researched various google results, including but not limited to forums, manufacturers websites and microsoft fixes, with no change. I am not an 'expert' at this type of troubleshooting but from what I can tell this seems to be a software related issue and not a hardware one. I am fully prepared to be wrong if it corrects my issue. I spent a pretty penny on this machine and would like to get it audible ASAP. If anyone knows of any ongoing issues I'd love to be informed, please let me know if there's any hope or whether I should just be satisfied with a mediocre graphical framerate and go buy the 40 dollar sound card.

Thanks!

Same problem with the front panel. http://www.vistax64.com/sound-audio/64250-new-realtek-hd-audio-driver-update-51.html#post913702

Instead the rear panel works fine..
 

My Computer

System One

  • CPU
    AMD Athlon 64 4800+ X2 @2.40GHz @1.30 Vcore
    Motherboard
    Sapphire PURE CrossFire PC-A9RD580
    Memory
    4*1 DDR400 PC3200 Team Elite (2.5-4-4-8) @ dual channel
    Graphics Card(s)
    Sapphire ATI Radeon 3870 HD 512MiB GDDR4 @805-1156
    Sound Card
    CreativeLabs SoundBlaster Audigy 2 Value (@ Daniel_K driver)
    Monitor(s) Displays
    Samsung SyncMaster T260 (+ Fujitsu Siemens SCALEOVIEW C17-2 @ secondary)
    Screen Resolution
    1920*1200 (1920*1200+1280*1024 @ dual monitor)
    Hard Drives
    Hitachi Sata-2 HDP725032GLA360 (298GiB)
    Hitachi Sata-2 HDP725050GLA360 (465GiB)
    PSU
    XILENCE Gaming Edition 750 Watts modular
    Case
    Cooler Master Mystique 632
    Cooling
    Scythe NINJA PLUS Rev.B + 2*Noctua NF-S12-1200
    Mouse
    Razer Lachesis Phantom White
    Keyboard
    Microsoft Wireless Multimedia Keyboard 1.1
    Internet Speed
    13.2Mbps (1.65MiBps) Download, 1Mb(512KiBps) Upload

pooch

Old Dog
Vista Guru

My Computer

System One

  • Manufacturer/Model
    Self build
    CPU
    Phenom II x4 Black Edition 940-Arctic-Cooling Freezer Xtreme
    Motherboard
    Asus M3A32-MVP Deluxe
    Memory
    8 gig Samsung PC800 RAM
    Graphics Card(s)
    NVidia 9600gt
    Sound Card
    AD1988b
    Monitor(s) Displays
    22" TFT-MONITOR WIDESCREEN mit VGA/DVI 17" Video7 TFT
    Screen Resolution
    1680 : 1050 1280 : 1024
    Hard Drives
    Drive #1 - SAMSUNG HD252HJ (250 GB)
    Drive #2 - Hitachi HDT721010SLA360 (1000 GB)
    Drive #3 - SAMSUNG HD250HJ (250 GB)
    Drive #4 - SAMSUNG HD103UJ (1000 GB) External eSATA
    PSU
    Thermaltake Toughpower Cable Management 750W
    Case
    Enermax Chakra
    Cooling
    2x 120mm Front and Back 1x 250mm Side
    Mouse
    Easy Line Laser Mouse
    Keyboard
    Standard
    Internet Speed
    16000
    Other Info
    I have also used Fedora, Suse, Ubuntu Linux
    And all other Windows from 95 to date except ME

DarkRadeon

New Member
Hi DarkRadeon,

Check that the front panel is connected properly to the MB
Make sure that the audio jumpers are set correctly
Details are in the MB manual if you don't have this you can download it from the manufacturers website.

I hope this helps

Pooch
The front panel is connected to the MB and the jumpers are set correctly. Only with the new drivers since the R2.08 i got this problem.
 

My Computer

System One

  • CPU
    AMD Athlon 64 4800+ X2 @2.40GHz @1.30 Vcore
    Motherboard
    Sapphire PURE CrossFire PC-A9RD580
    Memory
    4*1 DDR400 PC3200 Team Elite (2.5-4-4-8) @ dual channel
    Graphics Card(s)
    Sapphire ATI Radeon 3870 HD 512MiB GDDR4 @805-1156
    Sound Card
    CreativeLabs SoundBlaster Audigy 2 Value (@ Daniel_K driver)
    Monitor(s) Displays
    Samsung SyncMaster T260 (+ Fujitsu Siemens SCALEOVIEW C17-2 @ secondary)
    Screen Resolution
    1920*1200 (1920*1200+1280*1024 @ dual monitor)
    Hard Drives
    Hitachi Sata-2 HDP725032GLA360 (298GiB)
    Hitachi Sata-2 HDP725050GLA360 (465GiB)
    PSU
    XILENCE Gaming Edition 750 Watts modular
    Case
    Cooler Master Mystique 632
    Cooling
    Scythe NINJA PLUS Rev.B + 2*Noctua NF-S12-1200
    Mouse
    Razer Lachesis Phantom White
    Keyboard
    Microsoft Wireless Multimedia Keyboard 1.1
    Internet Speed
    13.2Mbps (1.65MiBps) Download, 1Mb(512KiBps) Upload
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