Rincewindwiz
New Member
Hi and thanks for looking
HP Dv9705ea. In a mess; History uncertain (belonged to daughters friend) and Ive been asked to fix it.
So reinstall Vista (Home Premium) SP2 x86 - no problem
Windows updates - no problem
But - no sound. Speaker icon has red cross and message No Audio Device Installed
Control Panel ->Sounds: Same message (Disabled and disconnected devices both ticked)
Device manager has no sounds device (not even an audio, video and game controllers group) even with show hidden devices)
I checked the HP website and there are two sets of audio drivers (Conextant and Raeltek)
Tried installing Conextant but they reported 'no hardware found'
Raeltek installed OK with no messages (so hopefully the PC has Raeltek audio hardware?)
But still no sound
So I am beginning to think I have a hardware problem? Is this likely?
Is simply replacing the sound card likely to fix it?
All thoughts welcome
KR
R
PS I ran SFC /scannow. Trying to open the log file CBS produced an audible beep (with the error message access denied) ! First sounds Ive heard the PC make!
SFC reports that it fixed a number of corrupt files so I rebooted
HP Dv9705ea. In a mess; History uncertain (belonged to daughters friend) and Ive been asked to fix it.
So reinstall Vista (Home Premium) SP2 x86 - no problem
Windows updates - no problem
But - no sound. Speaker icon has red cross and message No Audio Device Installed
Control Panel ->Sounds: Same message (Disabled and disconnected devices both ticked)
Device manager has no sounds device (not even an audio, video and game controllers group) even with show hidden devices)
I checked the HP website and there are two sets of audio drivers (Conextant and Raeltek)
Tried installing Conextant but they reported 'no hardware found'
Raeltek installed OK with no messages (so hopefully the PC has Raeltek audio hardware?)
But still no sound
So I am beginning to think I have a hardware problem? Is this likely?
Is simply replacing the sound card likely to fix it?
All thoughts welcome
KR
R
PS I ran SFC /scannow. Trying to open the log file CBS produced an audible beep (with the error message access denied) ! First sounds Ive heard the PC make!
SFC reports that it fixed a number of corrupt files so I rebooted
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