My daughter has a Compaq Presario laptop with Windows Vista Home Basic 32-bit. Our internet was restored this morning by our ISP after storms this weekend. We have three other laptops in the house, and they all operate Windows 7. The computers with 7 on them connected to the router and the internet just fine. The Compaq will only connect to the network with limited access, no internet. We have run all of the troubleshooting and help. We have rebooted the modem twice. The computer will not connect past the router wirelessly. We connected the computer to the router with the ethernet cord, and everything connected fine. Could something have happened to the network adapter in the computer during the storm? Is there something to update? Is there an update to remove? Please help. This is very irritating and time-consuming.
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- Compaq Presario CQ60