no windows or tool bar

cro

New Member
turned on my computer and windows is not poping up just a blank page no tool bar or anything only a privacy center pop ip is telling me i have threats and it wants me to buy this protection but i already have norton 360 but i cant get to it to run any scans. The only way i can get to the internet is through a support limk at the bottom of the page i dont have a start menu or any thing just a blank page i would greatly appreciate any help i can get thank you i have windows vista on a hp pavillion
 

My Computer

bruce2

Vista Pro
Hi cro, welcome to the board,
You may get into safe mode and search for the unusual or suspected program file and have it removed. If you can't, that means you have got a bad ass one that is very likely you need to restore to previous restore point. If this wouldn't help, boot from OS CD/DVD and repair by restore from there. If failed, save all important data and reinstall Vista.

Good luck and let us know how is it turns out.

Bruce
 

My Computer

System One

  • CPU
    E6850
    Motherboard
    EVGA 122-CK-NF67-A1 680i
    Memory
    4 x OCZ Platinum 1GB
    Graphics Card(s)
    ATI Radeon HD 5850 1GB
    Sound Card
    SB X-Fi X Audio
    Monitor(s) Displays
    Samsung 23" 5MS
    Screen Resolution
    2048 x 1152
    Hard Drives
    2 x Barracuda 7200.10 320GB RAID 0 / 1 x 500GB Maxtor
    PSU
    Seasonic 600W M12
    Case
    CM Centurion 5
    Cooling
    air
    Internet Speed
    100Mbps
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