Not so typical sound problems

mcvtec

New Member
First I have to say I am not as good with computers as I used to be. I am a DIY kinda guy and I want to try to fix this problem before paying someone to fix it for me.

Bare with me.



Computer is an HP Pavilion laptop with Vista Home.



Problems:

Windows sounds don't work (but it does make some when I turn on the computer - but then nothing).

When I watch a YouTube or Hulu video there is no sound.

When I watch an instant Netflix video sound DOES WORK. This is currently the only sound I am getting from this computer.


What I have done so far:

-Unistalled/reinstalled Adobe Flash.

-Rolled back the sound driver.

-Fiddled with all the sound settings I could find in the CP.


Also, I have reason to believe that an update did not install correctly.


Any help/ideas is appreciated. I am sick of searching the bottomless pit of information AKA the Internet.

Bryan
 

My Computer

mcvtec

New Member
Also when I test the Windows sounds in the CP it will make the sounds, but not outside of the test!
 
Last edited:

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MrNeeds

PC Geek
Vista Guru
Gold Member
First I have to say I am not as good with computers as I used to be. I am a DIY kinda guy and I want to try to fix this problem before paying someone to fix it for me.

Bare with me.



Computer is an HP Pavilion laptop with Vista Home.



Problems:

Windows sounds don't work (but it does make some when I turn on the computer - but then nothing).

When I watch a YouTube or Hulu video there is no sound.

When I watch an instant Netflix video sound DOES WORK. This is currently the only sound I am getting from this computer.


What I have done so far:

-Unistalled/reinstalled Adobe Flash.

-Rolled back the sound driver.

-Fiddled with all the sound settings I could find in the CP.


Also, I have reason to believe that an update did not install correctly.


Any help/ideas is appreciated. I am sick of searching the bottomless pit of information AKA the Internet.

Bryan
Hi bryan, welcome to vista forums

firstly to eradicate any problems you are experiencing, i would like to find out what sound card you have, to do this, can you please right click your sound icon in the notification area and go to playback devices, click on your speakers and go to properties, you should see something called "controller information", what does it say in there?
speaker config.jpg
secondly, can you open up a browser window and go to youtube or a page with sound on it, then left click on your sound icon to bring up the slider bar and click on mixer, you should see something like this below:
slider bar.jpg
make sure the volume is up on the browser slider :)
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q6600 @ 2.8GHz
    Motherboard
    Evga NF78-CK-132-A 3-Way SLI
    Memory
    8Gb DDR2 Corsair Dominator @ 1066Mhz 5-5-5-15
    Graphics Card(s)
    EVGA 560 GTX SC FTW 1GB
    Sound Card
    Realtek ALC888 7.1 Audio, Logitech G35 7.1 Surround Headset
    Monitor(s) Displays
    Dell S2409W 16:9, HDMi, DVI & VGA
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 7200rpm 250Gb SATA,
    Samsung 7200rpm 750Gb SATA,
    WD 7200rpm 1TB SCSI SATA.
    PSU
    Xigmatek 750W Quad sli quad core 80% eff
    Case
    Antec 900 Gaming Case
    Cooling
    Zalman CNPS9700-NT NVIDIA Tritium, Dominator RAM cooler
    Mouse
    Razor Lachesis Banshee V2 Blue, 4000DPI
    Keyboard
    Logitech generic keyboard
    Internet Speed
    16Mb Sky bb
    Other Info
    Wireless Gaming Receiver for Windows, Wireless Xbox 360 Pad, Wireless Xbox 360 Les Paul Guitar

mcvtec

New Member
Did a system restore and updated everything. All sounds are working normally now.
I didn't want to resort to that, but whatever (and I wasn't sure it would do anything).

Anyway, thanks for your ideas and time!
 

My Computer

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