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Solved Password no longer retained in Windows Mail

jomilt

New Member
Messages
4
#1
I have Vista Home Premium; IE9; Acer Extensa 5620Z computer. Lately, everytime I want to check mail... I am asked for my password again, even tho it's clicked to "save".

My computer is also set up with Administrator User only. Would like to set up a standard user account...BUT when I tried it, all my favorites, photos, and valuable to me things are no longer available. how can I fix that as well?

Thanks!
Jomilt
 

My Computer

americancritic

Vista Guru
Gold Member
Messages
1,554
Location
Arizona
#2
Hello and welcome do a system restore not a factory restore, when you do a system restore you don't lose any files, pictures etc. Here are you options


http://www.vistax64.com/tutorials/76905-system-restore-how.html

http://www.vistax64.com/tutorials/66971-system-restore.html

Reading your post I am a little concerned about malware or virus. So I would want you to do the following first.

1. Run a full up-dated virus scan using your anti-virus software.

2. If you don't have malwarebytes then please download the free version and do a full scan of your system if those come back clean then do the system restore...Here is the link for malwarebytes. Malwarebytes
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics Card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Mouse
    Microsoft Wireless Mouse 5000
    Keyboard
    HP Multimedia Keyboard
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz)

    Modem: 56K WinModem/

    Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive

    Menory Card Reader: 15-in-1 Multimedia Card Reader

    Media Drive
Messages
1,351
Location
Canada
#3
I have Vista Home Premium; IE9; Acer Extensa 5620Z computer. Lately, everytime I want to check mail... I am asked for my password again, even tho it's clicked to "save".

My computer is also set up with Administrator User only. Would like to set up a standard user account...BUT when I tried it, all my favorites, photos, and valuable to me things are no longer available. how can I fix that as well?

Thanks!
Jomilt
Suggestions only :

1. Make sure computer is virus free. Use Malwarebytes :
http://www.malwarebytes.org/.... pick the free version.

2. Run a system file check to make sure there are no corrupted files.
http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html

3. Remove your e-mail account from Windows Mail > re-install the same account.

4. Uninstall IE9. The system will revert itself back to your previous IE version.

5. Consider installing Windows Live Mail, if you are using Windows Mail ( WM ) which has been " replaced " by Windows Live Mail ( WLM ) about 3 years ago.
Both WM and WLM will co-exist side by side.
WLM, upon installing, will automatically copy all data from WM. You don't need to " import/export " anything.
You can still use both WM and WLM. Just name one as your default.

Windows Live Mail download – 2009 and 2011

2009 version :
http://www.filehippo.com/download_windows_live_mail/8305/

2011 version :
http://www.filehippo.com/download_windows_live_mail/




















 
Last edited:

My Computer

americancritic

Vista Guru
Gold Member
Messages
1,554
Location
Arizona
#4
Hello I did mention to do a AV and a malwarebytes scan in the above reply but it is worth mentioning a second time as this is very important to make sure you have no virus's a or malware before repairing your computer...

T-4-2 Thank you for your input and your help is greatly appreciated...
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics Card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Mouse
    Microsoft Wireless Mouse 5000
    Keyboard
    HP Multimedia Keyboard
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz)

    Modem: 56K WinModem/

    Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive

    Menory Card Reader: 15-in-1 Multimedia Card Reader

    Media Drive

jomilt

New Member
Messages
4
#5
Thank you so much for your help! I don't' know how I did it, but thought to uninstall MailWasher from my computer, I have used it for YEARS... with no problem. Once I got rid of it, my mail problems stopped. I'm going to do without a few days, then do a re-install of MailWasher and see what happens.

Meanwhile, I saved your valuable help and suggestions.

Thanks again!
 

My Computer

americancritic

Vista Guru
Gold Member
Messages
1,554
Location
Arizona
#6
Hello we are glad for you that things have worked out and if you have anymore questions please re-post us and we will be glad to help.


americancritic
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics Card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Mouse
    Microsoft Wireless Mouse 5000
    Keyboard
    HP Multimedia Keyboard
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz)

    Modem: 56K WinModem/

    Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive

    Menory Card Reader: 15-in-1 Multimedia Card Reader

    Media Drive

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