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Please help with BSOD STOP 0x00000124

#1
Hey everyone,

I've been having lots of random blue screens recently all with 0x00000124 codes (see attached screenshot) on Vista64 Home Premium.

My PC isn't overclocked. Just deafult settings in the bios.

All BSODs seem to be random. I can go days without one but I've had 3 already today (see attached dmp files). It seems to happen when I'm clicking with the mouse (Wacom pen) but I also have tried other mice and still get the BSODs.

It's driving me nuts. I'm not a huge techie so if anyone can offer advice I'd really appreciate it.

Thanks
John
 

My Computer

System One

  • CPU
    Intel Core 2 Duo E8200 Socket 775 (2.66GHz) FSB1333
    Motherboard
    ASUS P5KC AiLifestyle Series iP35 Socket 775 8 channel audio
    Memory
    Corsair 4096MB TwinX XMS2 6400 DDR2 Memory Kit
    Graphics Card(s)
    MSI 8600GT Silent edition 256MB DVI HDTV PCI-E Graphics Card
    Sound Card
    Onboard Realtek HD
    Monitor(s) Displays
    Iiyama 22" ProLite E2201W-B1
    Screen Resolution
    1680 by 1050
    Hard Drives
    Maxtor 500GB Diamondmax2 SATA2 Hard Disk Drive 7200rpm 32MB
    plus
    2 USB HDs
    PSU
    Arctic Cooling Silentium T1 With 550W PSU
    Case
    Arctic Cooling Silentium T1 Eco Mid Tower Case
    Cooling
    Stock Intel
    Mouse
    Wacom Intuos 3
    Keyboard
    Microsoft Comfort Curve 2000
    Internet Speed
    ADSL
    Other Info
    Samsung DVD RW SH-S203P BEBN SATA Black 20x DVD ± RW Lightscribe OEM

kavita

CCNA
Vista Pro
#2
Hi Artzone, restart your computer in safe mode with networking. If it boots up, update the BIOS from the motherboard manufacturer's website.
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Dual Core 3 GHz
    Motherboard
    Intel 945 GCL desktop motherboard
    Memory
    3 GB DDR 2 667 Mhz
    Graphics Card(s)
    ATI X1550 256 MB
    Sound Card
    Onboard
    Monitor(s) Displays
    Samsung 19"
    Hard Drives
    80 GB IDE Samsung.
    Mouse
    iBall
    Keyboard
    iBall
    Internet Speed
    2mbps

H2SO4

A bit of a numpty
Vista Guru
#4
Hey everyone,

I've been having lots of random blue screens recently all with 0x00000124 codes (see attached screenshot) on Vista64 Home Premium.

My PC isn't overclocked. Just deafult settings in the bios.

All BSODs seem to be random. I can go days without one but I've had 3 already today (see attached dmp files). It seems to happen when I'm clicking with the mouse (Wacom pen) but I also have tried other mice and still get the BSODs.

It's driving me nuts. I'm not a huge techie so if anyone can offer advice I'd really appreciate it.

Thanks
John
Unfortunately, a stop 0x124 is a hardware error report being passed along by Windows. I wrote up some info earlier on how to dig up more information out of the hardware error report, but it's not a particularly simple thing to:

http://www.vistax64.com/general-discussion/220081-blue-screen-twice-any-ideas-why.html#post1012034
 

My Computer

#5
@avgwarhawk Thanks, I've tried the suggestions you linked to but still getting the bluse screens.

@kavita I'm already using the latest bios from Asus

@H2SO4 Thanks, I've had a look at your article but it goes completely over my head. Is there any info I could post that could help identify the problem?

Already 2 more BSODs today and it isn't even lunchtime. Maybe it's time to buy a Mac ;)

Seriously though, is this likely to be a fixable problem or is it time for a new machine?
 

My Computer

System One

  • CPU
    Intel Core 2 Duo E8200 Socket 775 (2.66GHz) FSB1333
    Motherboard
    ASUS P5KC AiLifestyle Series iP35 Socket 775 8 channel audio
    Memory
    Corsair 4096MB TwinX XMS2 6400 DDR2 Memory Kit
    Graphics Card(s)
    MSI 8600GT Silent edition 256MB DVI HDTV PCI-E Graphics Card
    Sound Card
    Onboard Realtek HD
    Monitor(s) Displays
    Iiyama 22" ProLite E2201W-B1
    Screen Resolution
    1680 by 1050
    Hard Drives
    Maxtor 500GB Diamondmax2 SATA2 Hard Disk Drive 7200rpm 32MB
    plus
    2 USB HDs
    PSU
    Arctic Cooling Silentium T1 With 550W PSU
    Case
    Arctic Cooling Silentium T1 Eco Mid Tower Case
    Cooling
    Stock Intel
    Mouse
    Wacom Intuos 3
    Keyboard
    Microsoft Comfort Curve 2000
    Internet Speed
    ADSL
    Other Info
    Samsung DVD RW SH-S203P BEBN SATA Black 20x DVD ± RW Lightscribe OEM

H2SO4

A bit of a numpty
Vista Guru
#6
@H2SO4 Thanks, I've had a look at your article but it goes completely over my head. Is there any info I could post that could help identify the problem?

Already 2 more BSODs today and it isn't even lunchtime. Maybe it's time to buy a Mac ;)

Seriously though, is this likely to be a fixable problem or is it time for a new machine?
A stop 0x124 is fundamentally different from other types of bluescreens because the "we must crash now" trigger is the hardware, not software. The OS passes on the hardware error report as a "stop 0x124" because it can't do anything else once the hardware has signalled an uncorrectable error condition. It's theoretically possible for drivers to indirectly cause hardware to trigger MCEs by "driving" in ways that are confusing to the hardware, but from the point of view of a home user that disctinction is so subtle as to be irrelevant.

It's important to note that there are literally squillions of different possible causes for that hardware error report (it's called a "Machine Check Exception" - MCE), and one person's stop 0x124 is likely to be entirely different to another's. Hence, posts which begin with "I had that error too, and then I reconnected the mini-molex on my FDD to fix it..." are almost always misguided because they're random stabs in the dark which are statistically highly unlikely to help anyone else experiencing MCEs.

It's relatively simple (but painful) to interpret the hardware's error report. It's in the so-called MCi_Status register, the contents of which are actually visible as bugcheck parameters 3 and 4 in that photo of your screen, as well as each of your minidumps. Interpreting the numbers is just a matter of consulting information published by Intel and AMD. (I've done it below based on your first minidump. This is such a common request that I might code a little utility to automate the process.)

The trouble is that the hardware's complaints are never "practical", in the sense that they would tell you what's wrong in layman's terms and include a recommendation for how to fix it. Instead, it's esoteric stuff which only tends to make sense to hardware folks and driver developers. Hence, a basic "0x124 home user troubleshooting strategy" might look something like this:
0) If it's under warranty, take it back to the shop. The hardware is reporting errors and you don't want to run the risk of troubleshooting it yourself with an uncertain outcome - you just want a machine that doesn't report MCE errors. Otherwise...

1) If overclocking, don't. Hardware that is driven beyond its design specs - by overclocking - can malfunction in weird ways.

2) Open up the side of the case and point a mains fan into the guts of the PC to rule out most (lack of) cooling issues.

3) Update all hardware-related drivers: video, sound, RAID (if any), NIC... anything that interacts with a piece of hardware. This is a desparation step, but it's legit once you're faced with having to rip out and replace bits of the machine, plus it's generally good practice to run the latest drivers anyway.

4) From time to time the OS drivers themselves may be contributing to an MCE. The scenarios are very specific and very rare, but try applying the relevant updates anyway. For example:

http://support.microsoft.com/kb/956115

5) Clean and de-dust the inside of the machine. Reseat all connectors and memory modules. Use a can of compressed air to clean out the RAM DIMM connectors as much as possible.

6) If all else fails, start ripping out bits of hardware one-by-one until a culprit is found. Obviously, this is a lot easier if you've got equivalent hardware lying around to perform swaps.


=========================

The MCE info in the first of the minidumps you've posted suggests a bus parity error is being reported:

1011001000000000000000000001100000000110000000000000111000001111
3210987654321098765432109876543210987654321098765432109876543210
___6_________5_________4_________3_________2_________1

63: VAL - MCi_STATUS register valid
61: UC - Error uncorrected
60: EN - Error enabled
57: PCC - Processor context corrupt
36: component has received a parity error on the RS[2:0]# pins for a response transaction.
35: (Reserved)
27/26/25: Bus queue error type = "Response Parity Error" (011)

MCA [15:0]:
0000 1110 0000 1111
000F 1PPT RRRR IILL
F: "Normal" filtering (0)
PP: Generic (11)
T: Request did not time out (0)
RRRR: Generic Error (0000)
II: Other transaction (11)
LL: Memory hierarchy level "generic" (11)
 

My Computer

#7
Thanks for the reply. I really appreciate you taking the time to answer.

Ok, I've tried all your suggestions and I've even tried a fresh install of vista 64. I thought it had worked but after a couple of hours, I got the same bsod :(

I've run memtest on the ram and there are no errors. I guess the next step is to start replacing bits. I'm considering replacing the motherboard and CPU at the same time. Not sure of that's a sensible thing to do but it's either that or trash the whole thing and start again.
 

My Computer

System One

  • CPU
    Intel Core 2 Duo E8200 Socket 775 (2.66GHz) FSB1333
    Motherboard
    ASUS P5KC AiLifestyle Series iP35 Socket 775 8 channel audio
    Memory
    Corsair 4096MB TwinX XMS2 6400 DDR2 Memory Kit
    Graphics Card(s)
    MSI 8600GT Silent edition 256MB DVI HDTV PCI-E Graphics Card
    Sound Card
    Onboard Realtek HD
    Monitor(s) Displays
    Iiyama 22" ProLite E2201W-B1
    Screen Resolution
    1680 by 1050
    Hard Drives
    Maxtor 500GB Diamondmax2 SATA2 Hard Disk Drive 7200rpm 32MB
    plus
    2 USB HDs
    PSU
    Arctic Cooling Silentium T1 With 550W PSU
    Case
    Arctic Cooling Silentium T1 Eco Mid Tower Case
    Cooling
    Stock Intel
    Mouse
    Wacom Intuos 3
    Keyboard
    Microsoft Comfort Curve 2000
    Internet Speed
    ADSL
    Other Info
    Samsung DVD RW SH-S203P BEBN SATA Black 20x DVD ± RW Lightscribe OEM
S

stew2

#8
Hi Artzone

If you go into the bios and set everything to auto/default then download and take screenshot of HWmonitor and the first tab of CPU-Z when it boots. That will help in being able to identify any problems
 

My Computer

#9
Hi Stew2,

Thanks for the info.

Screenshots attached...
 

My Computer

System One

  • CPU
    Intel Core 2 Duo E8200 Socket 775 (2.66GHz) FSB1333
    Motherboard
    ASUS P5KC AiLifestyle Series iP35 Socket 775 8 channel audio
    Memory
    Corsair 4096MB TwinX XMS2 6400 DDR2 Memory Kit
    Graphics Card(s)
    MSI 8600GT Silent edition 256MB DVI HDTV PCI-E Graphics Card
    Sound Card
    Onboard Realtek HD
    Monitor(s) Displays
    Iiyama 22" ProLite E2201W-B1
    Screen Resolution
    1680 by 1050
    Hard Drives
    Maxtor 500GB Diamondmax2 SATA2 Hard Disk Drive 7200rpm 32MB
    plus
    2 USB HDs
    PSU
    Arctic Cooling Silentium T1 With 550W PSU
    Case
    Arctic Cooling Silentium T1 Eco Mid Tower Case
    Cooling
    Stock Intel
    Mouse
    Wacom Intuos 3
    Keyboard
    Microsoft Comfort Curve 2000
    Internet Speed
    ADSL
    Other Info
    Samsung DVD RW SH-S203P BEBN SATA Black 20x DVD ± RW Lightscribe OEM
S

stew2

#10
Mmmmm nothing looks wrong there which means your going to have to find the hardware thats causing this.

Switch off your pc and then opn the side panel and unplug from the motherboard your dvd drives etc. Take out all but 1 stick of ram. Take out any pci cards you have as well

So your left with the motherboard, the cpu, 1 stick of ram, your cooling fans, the hard drive and the powersupply then start your pc and see if it works without getting a BSOD.

If it does then try it with both your sticks of ram. Next install your pci devices and boot up and see if its useable without getting BSOD. Then install your dvd drives etc and see if the problem exists with them installed. The last component that you should install is your graphics card.

Try and run each senario for as long as possible to test the components installed.
 

My Computer

Element

Graphics Freak
Vista Pro
#11
0124 is a hardware related stop from my experience. I had 2 bad harddrives causing this exact error, the only way of finding the exact bad component is full testing of each device. Memtest etc.... so start testing your hardware and good luck.
 

My Computer

System One

  • CPU
    Core 2 Quad Q6600 G0
    Motherboard
    Asus P5Q
    Memory
    8 Gig's OCZ Reaper DDR2-1066
    Graphics Card(s)
    BFG GTX 275
    Sound Card
    OnBoard
    Monitor(s) Displays
    Samsung 216BW 22" LCD Widescreen
    Hard Drives
    WD 250Gig
    PSU
    Corsair 850TX
    Case
    Antec Nine Hundred
    Mouse
    Razer Death Adder
    Keyboard
    Razer Lycosa
    Internet Speed
    7Meg Cable
#12
Yep, I figured this would be a tough one to resolve.

Maybe I should start by replacing the HD. I've been running the system with just the fans, hd and graphics card connected for a while. Only had one bsod today but sometimes get 3 or 4 in one hour so it's hard to pin down.

Are there any good utils for testing a HD?
 

My Computer

System One

  • CPU
    Intel Core 2 Duo E8200 Socket 775 (2.66GHz) FSB1333
    Motherboard
    ASUS P5KC AiLifestyle Series iP35 Socket 775 8 channel audio
    Memory
    Corsair 4096MB TwinX XMS2 6400 DDR2 Memory Kit
    Graphics Card(s)
    MSI 8600GT Silent edition 256MB DVI HDTV PCI-E Graphics Card
    Sound Card
    Onboard Realtek HD
    Monitor(s) Displays
    Iiyama 22" ProLite E2201W-B1
    Screen Resolution
    1680 by 1050
    Hard Drives
    Maxtor 500GB Diamondmax2 SATA2 Hard Disk Drive 7200rpm 32MB
    plus
    2 USB HDs
    PSU
    Arctic Cooling Silentium T1 With 550W PSU
    Case
    Arctic Cooling Silentium T1 Eco Mid Tower Case
    Cooling
    Stock Intel
    Mouse
    Wacom Intuos 3
    Keyboard
    Microsoft Comfort Curve 2000
    Internet Speed
    ADSL
    Other Info
    Samsung DVD RW SH-S203P BEBN SATA Black 20x DVD ± RW Lightscribe OEM
S

stew2

#13
Try removing the graphics card and use the onboard graphics and run it like that for a day and see if you still get a BSOD.

If you click the link in my sig then under step 4 you can test your HDD. I dont know of any other ways to test for a bad hard drive.
 

My Computer

#14
@stew2 I don't think I have onboard graphics and I've already run the vista disk check. That came back error free.
 

My Computer

System One

  • CPU
    Intel Core 2 Duo E8200 Socket 775 (2.66GHz) FSB1333
    Motherboard
    ASUS P5KC AiLifestyle Series iP35 Socket 775 8 channel audio
    Memory
    Corsair 4096MB TwinX XMS2 6400 DDR2 Memory Kit
    Graphics Card(s)
    MSI 8600GT Silent edition 256MB DVI HDTV PCI-E Graphics Card
    Sound Card
    Onboard Realtek HD
    Monitor(s) Displays
    Iiyama 22" ProLite E2201W-B1
    Screen Resolution
    1680 by 1050
    Hard Drives
    Maxtor 500GB Diamondmax2 SATA2 Hard Disk Drive 7200rpm 32MB
    plus
    2 USB HDs
    PSU
    Arctic Cooling Silentium T1 With 550W PSU
    Case
    Arctic Cooling Silentium T1 Eco Mid Tower Case
    Cooling
    Stock Intel
    Mouse
    Wacom Intuos 3
    Keyboard
    Microsoft Comfort Curve 2000
    Internet Speed
    ADSL
    Other Info
    Samsung DVD RW SH-S203P BEBN SATA Black 20x DVD ± RW Lightscribe OEM
S

stew2

#15
If you dont have onboard graphics then try using a different graphics card if you can.

You could also try going into the bios and raising the voltage for your cpu to 1.200 V and then test stability.

If you still get BSOD after raising the Volts then i can show you how to underclock your entire system.
 

My Computer

#16
Ok, I've run with 1 stick of ram, different graphics card, disabled onboard sound, increased the voltage and still get the blue screen.

Thinking about the best strategy for replacing the MB, CPU and HD.
 

My Computer

System One

  • CPU
    Intel Core 2 Duo E8200 Socket 775 (2.66GHz) FSB1333
    Motherboard
    ASUS P5KC AiLifestyle Series iP35 Socket 775 8 channel audio
    Memory
    Corsair 4096MB TwinX XMS2 6400 DDR2 Memory Kit
    Graphics Card(s)
    MSI 8600GT Silent edition 256MB DVI HDTV PCI-E Graphics Card
    Sound Card
    Onboard Realtek HD
    Monitor(s) Displays
    Iiyama 22" ProLite E2201W-B1
    Screen Resolution
    1680 by 1050
    Hard Drives
    Maxtor 500GB Diamondmax2 SATA2 Hard Disk Drive 7200rpm 32MB
    plus
    2 USB HDs
    PSU
    Arctic Cooling Silentium T1 With 550W PSU
    Case
    Arctic Cooling Silentium T1 Eco Mid Tower Case
    Cooling
    Stock Intel
    Mouse
    Wacom Intuos 3
    Keyboard
    Microsoft Comfort Curve 2000
    Internet Speed
    ADSL
    Other Info
    Samsung DVD RW SH-S203P BEBN SATA Black 20x DVD ± RW Lightscribe OEM
S

stew2

#17
After doing what you've done the most likely culprit is the motherboard. I see your using the latest bios so the next step is either try it with totally different RAM installed, a different hard drive or just bite the bullet and buy another motherboard.
 

My Computer

#18
Yep, bullet bitten, just ordered a Gigabyte GA-EP43-DS3 to replace the Asus. Fingers crossed.

Thanks for the help, I'll let you know how things pan out.
 

My Computer

System One

  • CPU
    Intel Core 2 Duo E8200 Socket 775 (2.66GHz) FSB1333
    Motherboard
    ASUS P5KC AiLifestyle Series iP35 Socket 775 8 channel audio
    Memory
    Corsair 4096MB TwinX XMS2 6400 DDR2 Memory Kit
    Graphics Card(s)
    MSI 8600GT Silent edition 256MB DVI HDTV PCI-E Graphics Card
    Sound Card
    Onboard Realtek HD
    Monitor(s) Displays
    Iiyama 22" ProLite E2201W-B1
    Screen Resolution
    1680 by 1050
    Hard Drives
    Maxtor 500GB Diamondmax2 SATA2 Hard Disk Drive 7200rpm 32MB
    plus
    2 USB HDs
    PSU
    Arctic Cooling Silentium T1 With 550W PSU
    Case
    Arctic Cooling Silentium T1 Eco Mid Tower Case
    Cooling
    Stock Intel
    Mouse
    Wacom Intuos 3
    Keyboard
    Microsoft Comfort Curve 2000
    Internet Speed
    ADSL
    Other Info
    Samsung DVD RW SH-S203P BEBN SATA Black 20x DVD ± RW Lightscribe OEM