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pls help cant get windows firewall to start

B

bally303

#1
someone help me my computers firewall does not come on its a windows firewall have tryed everything found that one of the dependences dont start its windows firewall authrization driver also called mpsdrv its a non plug & play i have tryed eveything i can think of to get it to start have done sfc/scannow & it found the problem but was unable to repair it is there any way to get this driver to start also in device manager/win firewall authorization driver and then in the driver tab every time i press start i get this message (the system encountered the following error while attempting to start the service cannot create file when the file already exists.) pls pls pls help me i feel exposed & naked without the firewall ..........
 

My Computer

richc46

Staff member
Vista Guru
Gold Member
Messages
20,105
Location
Fairfield County, CT
#2
Welcome
You are so correct a firewall is a must. Disable the windows firewall.
How to Uninstall Windows Firewall in Vista | eHow.com
There are many free firewalls that can be used in lieu of windows.

Example, this is considred one of the best
http://www.comodo.com/home/download/download.php?prod=firewall

Possibly if you disable the windows fire wall then just enable again it may work. If it does or does not Comondo is excellent.

If you insist on Windows firewall try this


Click on start button then run> type netsh winsock reset, then hit OK. Boot computer and tick windows firewall.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

tom982

٩(͡๏̯͡๏)۶
Vista Guru
Gold Member
Messages
3,642
Location
England
#3
Hello bally303 and welcome to the forums :party:

As well as following Rich's excellent advice can you do the following for me please

OTL

Download OTL to your desktop.
Double click on the icon to run it. Make sure all other windows are closed to let it run uninterrupted.
When the window appears, underneath Output at the top change it to Minimal Output.
Under the Standard Registry box change it to All.
Check the boxes beside LOP Check and Purity Check.
Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.


Once OTL has completed its first scan it will save notepad copies of the scans in the folder that OTL was started from. Unless set to produce an Extras log it will only produce OTL.txt in subsequent scans.

A copy of an OTL fix log is saved in a text file at

:\_OTL\MovedFiles
in most cases this will be C:\_OTL\MovedFiles

Please attach both OTL.txt and Extras.txt with your next post for me to analyse

Malwarebytes Anti-Malware

Download and install MBAM from here
Run a full scan and attach the log with your next post for me to analyse

Tom
 

My Computer

System One

  • Manufacturer/Model
    Build #1
    CPU
    Intel Core i7 3770K @4.4GHz
    Motherboard
    ASUS P8Z77-V PRO
    Memory
    Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
    Graphics Card(s)
    Gigabyte Radeon HD 7850 (2GB GDDR5)
    Sound Card
    Integrated on motherboard
    Monitor(s) Displays
    23" LG LCD/LED IPS
    Screen Resolution
    1920*1080
    Hard Drives
    Samsung EVO 128GB SSD
    Seagate Barracuda 2TB 7200rpm
    2x500GB Seagate FreeAgent 5400rpm
    PSU
    Corsair TX650W V2 (80+ Bronze)
    Case
    NZXT Phantom 410
    Cooling
    Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
    Mouse
    Microsoft Desktop 2000 Wireless Mouse
    Keyboard
    Microsoft Desktop 2000 Wireless Keyboard
    Internet Speed
    95 Mb/s Download 70 Mb/s Upload

richc46

Staff member
Vista Guru
Gold Member
Messages
20,105
Location
Fairfield County, CT
#4
That is very good Advice, Tom. Always better to be ready in case of malware.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Messages
64
Location
Canada
#5
bally303 Welcome to the forum, I hope I can help.

1) you can try this fix: Diagnose and fix Windows Firewall service problems automatically
2) Do you have any security software installed on your computer?


Method 1: Check to see if this is what you have already tried.

a. Click Start, type "services.msc" (without quotes) and press Enter.
b. Double-click “Windows Firewall “in the Services list.
c. On the General tab, next to Startup type, make sure that Automatic is selected.
d. I f the service is not already running, under Service status, click Start, and then click OK.

Method 2: Temporarily disable the computer`s anti-virus program and check if the issue persists. If no issue occurs, then you might need to firewall settings within the security software.

Note: Ensure to enable your anti-virus back on the computer after you finish these steps. It is not recommended to disable these settings on the computer. This is just to troubleshoot the issue.
Disable antivirus software

Method 3: If this does not help, then go ahead with the following steps and check for the issue.

a. Click Start and type “cmd” (without quotes) in the start search box.
b. From the programs list right click on cmd and select “Run as Administrator.”
c. In the command shell type the following command and press Enter after each command.

netsh advfirewall reset
net start mpsdrv
net start bfe
net start mpssvc
regsvr32 firewallapi.dll

d. Confirm any box that comes up by clicking OK. The result on the last entry should say that it succeeded.

Hope this helps!
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    HP/Compac Pasario SR
    CPU
    Single 3.42Ghz rated 4.0
    Motherboard
    Unknown
    Memory
    3GB
    Graphics Card(s)
    3450 series ATI Radeon 512MB
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    CRT 17' Compac
    Screen Resolution
    1440x900
    Hard Drives
    150GB/OS
    40GB/Internal/storage
    Case
    Black 5 USB Ports/CD/DVD RW/R
    Cooling
    Double Fans/Single CPU Fan
    Mouse
    USB Optical Mouse Optimal/Stobe
    Keyboard
    HP

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