Printer offset

[Gordon Hoskin]

I use VISTA 64 Home Premium (although not by choice). When printing docs and enevelopes using MS Office Word 2007 on HP Officejet 4215, the top offset prints out 1/2" greater than it should. When printing envelopes, this results in half of return address printing off the left edge of the envelope (or the botom edge, as oriented in the printer). A call to HP support resulted in the suggestion to set all margins to 1/4" prior to printing. This suggestion does not work reliably.

I had no such printer problems (same printer, different computer) using XP and Word 2000.

After scrapping several dozen misprinted envelopes, I give up. Anyone have any suggestions? Thx.

 

[Ashvin Busviah]

see on the printer properties there is a function called "fit to page"

 

[Gordon Hoskin]

Thanks. Still not sure we've solved this one. Haven't found a "fit to page" option. On the main printer page there's an option called "scale to paper size". After clicking on Properties, there's a "Scale to Fit" check box on the Effects tab. I'll try specifying these, after ensuring that the paper size selected is "Letter". Didn't have to do this in the past.
Please permit me one additional question and one additional comment. Default paper size seems to be A4 (this after having switched to Vista and Word 2007) - how do I specify default paper size to be Letter? When printing business cards on preformatted Avery paper (e.g. 38871 Clean Edge), offset for top two cards is okay but offset for all subsequent cards increases a bit for each successive row. I have been printing business cards for years using HP printers, MS Word 98 and XP - problems started only after switching to Vista and Word 2007. Surely I am not the only one with these issues.