Ok, after weeks of fighting, troubleshooting, debugging, deleting, reloading, uninstalling, installing etc etc etc....I have finally come to the conclusion, that being able to print, is simply no longer a feature with windows operating system. Unless someone can tell me a fix that no one has discovered yet. I refuse to believe that the fix to our printing problems, is throw out the PC and get a new one. If thats the case i'm sure that there will be many people like myself who make the leap to MAC!!!!!