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Problem w/eFax

sabsr

New Member
Messages
4
#1
I just got a new hp computer w/vista x64 on it and can't seem to load eFax software on it. Gives an error that "eFax Messenger can not be installed on Windows XP/Vista x64." I called eFax and their tech support was of no help. Anyone else run into this? Any solutions?
 

My Computer

Messages
44
#2
Fax1.com is another online fax service that works with XP and Vista 32, but not 64. They're working on making their Faxblaster software Vista 64 compatible.

Incidentally, Fax1 is far cheaper when sending. I have use free J2.com to receive and Fax1.com to send very successfully for a couple years (until moving to Vista 64).
 

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rive0108

Vista Guru
Gold Member
Messages
2,081
Location
Hampton Roads, Virginia, USA
#3
I never really did understand the attraction to efax. I tried it for a while, but in the end I just bought an hp officejet for $40 and had my own fax machine that works as a computer/standalone scanner/copier/fax.
 

My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics Card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB)
    and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive:
    Panasonic UJ-220 DL BD-RE (Blu-Ray)
Messages
44
#4
Problem is that is not mobile. If you travel and your laptop is you office from whatever hotel room or beach you are sitting on, you need an online service like j2.com, efax or Fax1.com.
 

My Computer

Messages
2
Location
Jupiter, FL
#5
Find and download Efax Messenger 4.3 instead of 4.4. You won't get the printer option, but the rest functions adequately.
 

My Computer

System One

  • Manufacturer/Model
    VGN-CR120E
    CPU
    T7100
    Memory
    4GB
    Graphics Card(s)
    Integrated
    Sound Card
    Integrated
    Monitor(s) Displays
    Integrated
    Screen Resolution
    1280x800
    Hard Drives
    Hitachi 320GB
    PSU
    Integrated
    Case
    Integrated
    Cooling
    Integrated
    Mouse
    MS NB LM 6000
    Keyboard
    Integrated
    Internet Speed
    6M
Messages
2
Location
Jupiter, FL
#7
You have two options:

1. Efax messenger 4.3 WILL open efx files.
2. Go to efax's website, log in, and change your preferences to download pdf files.
 

My Computer

System One

  • Manufacturer/Model
    VGN-CR120E
    CPU
    T7100
    Memory
    4GB
    Graphics Card(s)
    Integrated
    Sound Card
    Integrated
    Monitor(s) Displays
    Integrated
    Screen Resolution
    1280x800
    Hard Drives
    Hitachi 320GB
    PSU
    Integrated
    Case
    Integrated
    Cooling
    Integrated
    Mouse
    MS NB LM 6000
    Keyboard
    Integrated
    Internet Speed
    6M
#8
I just got a new hp computer w/vista x64 on it and can't seem to load eFax software on it. Gives an error that "eFax Messenger can not be installed on Windows XP/Vista x64." I called eFax and their tech support was of no help. Anyone else run into this? Any solutions?
I couldn't download eFax either, but was able to through an alternate method. I downloaded EFAX MESSENGER (which included the full eFax app) through PC World.com: Here's the link: http://www.pcworld.com/downloads/file/fid,6286-order,1-page,1-c,alldownloads/description.html GOOD LUCK!
 

My Computer

System One

  • Manufacturer/Model
    HP Pavillion dv5t (Gen. 1)
    CPU
    Intel(R) Core(TM)2 Duo Processor T9400 (2.53 GHz)
    Memory
    4GB DDR2 System Memory (2 Dimm)
    Graphics Card(s)
    512 MB NVIDIA GeForce 9600M GT
    Monitor(s) Displays
    15.4" diagonal WSXGA+ High-Definition HP BrightView Widescreen Display
    Screen Resolution
    1680 x 1050
    Hard Drives
    320GB 5400RPM SATA Hard Drive with HP ProtectSmart Hard Drive Protection
    Mouse
    built in - Synaptics TouchPad V6.5 on PS/2 Port
    Keyboard
    built in - HP
    Internet Speed
    max
    Other Info
    ~ Intel Next-Gen Wireless-N Mini-card w/Bluetooth ~ Blu-Ray ROM DVD+/-R/RW ~ Integ. HDTV Hybrid Tuner ~ 12 Cell Battery ~ MS Office (Home Premium) 2007 ~
Messages
44
#10
Re: Sending Fax from Vista 64-bit

You can also install J2.com fax software with Vista 64-bit to receive fascimilies as well, jConnect - Download j2 Messenger . The problem is that jConnect - Fax and Voicemail by Email and Conference Calling and eFax - Internet Fax to Email Services don't send form vista 64-bit and have much higher send rates when sending from any OS.

Fax1: Free Fax Software for your Internet Fax Solutions. has the best rates for sending by far, Fax1: Internet Fax Solutions . Only problem is it hasn't upgraded its FaxBlaster software for 64-bit operating systems. Hopefully it will soon.

Here is the MS Office page with help docs related to sending Internet fax, http://office.microsoft.com/en-us/help/results.aspx?qu=Internet+fax&av= . It is pretty lame that MS has not provided the send fax interface for Office from Vista 64-bit yet. But then, it's Microsoft we're talking about...:sarc:
 

My Computer

carrsp

New Member
Messages
1
#11
I was having the same problem. Installed my old saved version of E-Fax 4.1 and it's working fine on Vista 64 bit. Wierd !

We travel in our work and need to keep efax...The fax # is printed on our invoices plus we can access it where ever we have internet.
 

My Computer

Messages
100
#13
For being able to read faxes as someone else mentioned if you got to the efax site and log in you can set an option that it will email you your faxes in pdf format which I actually prefer myself.

As for sending faxes if you have a x64 system you have several options. You can simply login to efax online and send your faxes that way, this is what I do when I want a cover page. The other option, if you don't need a cover page, is you can send a fax just using your email program.

What you do is:
1. create a new message and attach the file you want to send to it
2. Then in the To: line you type the phone number, without hyphens, @efaxsend.com, For example 13238609333@efaxsend.com

This method works great too and then you don't even need to go to efaxes website.

Hope the info helps
 

My Computer

Messages
44
#14
Fax1.com finally has a 64 bit version that works great on XP and Vista. It is the most reasonable online fax service available, Fax1: Internet Fax Solutions , and has served me well since 2001 (except for the period it didn't have a 64 bit version). It sends faxes in a host of software formats, Fax1: Internet Fax Solutions . You maintain a trivial credit balance that can be paid from www.paypal.com that does not expire if unused for extended periods. There is no monthly charge.

While it also provides an inbound fax number for you for a fee, I use a free www.j2.com number that receives voicemails and faxes and forwards them to you by email.
 

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