Problem with Personalization page

J

julzx94

New Member
When I right click on the desktop or go to control panel and click personalize to change my color scheme, I get an error message that states "The page failed to load." Anyone know a fix for this? Has anyone had this problem before? I attached a screenshot if it helps.
 

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My Computer

System One

  • Manufacturer/Model
    Gateway T-6836
    CPU
    Intel(R) Core(TM)2 Duo T5750 @ 2.00 GHz
    Motherboard
    Mobile Intel(R) 965 Express Chipset Family
    Memory
    4.00 GB
    Graphics Card(s)
    Intel GMA X3100 (integrated)
    Sound Card
    SigmaTel High Definition Audio CODEC
    Monitor(s) Displays
    13.1" Generic PnP Monitor
    Screen Resolution
    1280x800
    Hard Drives
    Fujitsu MHZ2320BH-G2 320GB SATA Drive, 5400 rpm, 300MBps
    PSU
    Gateway ADP-65HB BB (Output: 19v, 3.42A)
    Keyboard
    Standard PS/2 Keyboard (Laptop)
    Mouse
    Logitech V220 Wireless Mouse or Synaptics Touchpad V5.10
    Internet Speed
    16 Mbps down, 4 Mbps up
julzx94 said:
When I right click on the desktop or go to control panel and click personalize to change my color scheme, I get an error message that states "The page failed to load." Anyone know a fix for this? Has anyone had this problem before? I attached a screenshot if it helps.
Click to expand...

Hi,

Check this in another login.

Let me know the result
:)
 

My Computer

System One

  • Manufacturer/Model
    Wipro
    Motherboard
    Intel dq35j0
    Memory
    8 Gb
    Graphics Card(s)
    inter express chipset
    Sound Card
    Realtek
    Monitor(s) Displays
    Wipro
    Screen Resolution
    1024*768
    Hard Drives
    500 gb
    Keyboard
    DELL
    Mouse
    Dell
    Internet Speed
    100 mbps(office lan)
Same thing happened in Guest acct and another user acct. The scan didn't yield any results either. I guess it's not a quick fix....
 

My Computer

System One

  • Manufacturer/Model
    Gateway T-6836
    CPU
    Intel(R) Core(TM)2 Duo T5750 @ 2.00 GHz
    Motherboard
    Mobile Intel(R) 965 Express Chipset Family
    Memory
    4.00 GB
    Graphics Card(s)
    Intel GMA X3100 (integrated)
    Sound Card
    SigmaTel High Definition Audio CODEC
    Monitor(s) Displays
    13.1" Generic PnP Monitor
    Screen Resolution
    1280x800
    Hard Drives
    Fujitsu MHZ2320BH-G2 320GB SATA Drive, 5400 rpm, 300MBps
    PSU
    Gateway ADP-65HB BB (Output: 19v, 3.42A)
    Keyboard
    Standard PS/2 Keyboard (Laptop)
    Mouse
    Logitech V220 Wireless Mouse or Synaptics Touchpad V5.10
    Internet Speed
    16 Mbps down, 4 Mbps up
julzx94 said:
Same thing happened in Guest acct and another user acct. The scan didn't yield any results either. I guess it's not a quick fix....
Click to expand...
Hello Julzx,

Log into the Built in Administrator account, and run it from there.

~Lordbob

P.S. Before you try the reinstall, try the repair first.
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    Intel Core 2 Quad Q8200 2.33GHz
    Motherboard
    ASUS P5QC
    Memory
    2x2GB
    Graphics Card(s)
    NVidia GeForce 9500GT 1Gb
    Sound Card
    Mobo
    Monitor(s) Displays
    Samsung SyncMaster 206bw
    Screen Resolution
    1680x1050
    Hard Drives
    Samsung SP2514N ATA 250Gb 7200RPM
    Samsung [Model] 1Tb 7200RPM SATA2
    PSU
    Cooler Master Real Power Pro 750W
    Keyboard
    Razer Tarantula
    Mouse
    Razer Lachesis
    Internet Speed
    not fast enough
julzx94 said:
When I right click on the desktop or go to control panel and click personalize to change my color scheme, I get an error message that states "The page failed to load." Anyone know a fix for this? Has anyone had this problem before? I attached a screenshot if it helps.
Click to expand...

Hi,

Go to the followinh link PC Help Headquarters - QUTIL.DLL - FREE DLL Downloads and download the qutil.dll file and overwrite the file with u existing. Usually the qutil.dll file will be located in ur system32 folder.

Let me know the result
 

My Computer

System One

  • Manufacturer/Model
    Wipro
    Motherboard
    Intel dq35j0
    Memory
    8 Gb
    Graphics Card(s)
    inter express chipset
    Sound Card
    Realtek
    Monitor(s) Displays
    Wipro
    Screen Resolution
    1024*768
    Hard Drives
    500 gb
    Keyboard
    DELL
    Mouse
    Dell
    Internet Speed
    100 mbps(office lan)
delphin said:
julzx94 said:
When I right click on the desktop or go to control panel and click personalize to change my color scheme, I get an error message that states "The page failed to load." Anyone know a fix for this? Has anyone had this problem before? I attached a screenshot if it helps.
Click to expand...

Hi,

Go to the followinh link PC Help Headquarters - QUTIL.DLL - FREE DLL Downloads and download the qutil.dll file and overwrite the file with u existing. Usually the qutil.dll file will be located in ur system32 folder.

Let me know the result
Click to expand...
Be careful downloading any system files like that. Also, beware: It has to be the exact right version for your PC or it will seroiusly mess it up!

I recommend doing a repair BEFORE you try this!

~Lordbob
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    Intel Core 2 Quad Q8200 2.33GHz
    Motherboard
    ASUS P5QC
    Memory
    2x2GB
    Graphics Card(s)
    NVidia GeForce 9500GT 1Gb
    Sound Card
    Mobo
    Monitor(s) Displays
    Samsung SyncMaster 206bw
    Screen Resolution
    1680x1050
    Hard Drives
    Samsung SP2514N ATA 250Gb 7200RPM
    Samsung [Model] 1Tb 7200RPM SATA2
    PSU
    Cooler Master Real Power Pro 750W
    Keyboard
    Razer Tarantula
    Mouse
    Razer Lachesis
    Internet Speed
    not fast enough
Thanks for all the responses and ideas guys. The paged still didn't load in the built-in Administrator acct, so now I'm going to try the repair. I'll keep you updated.
 

My Computer

System One

  • Manufacturer/Model
    Gateway T-6836
    CPU
    Intel(R) Core(TM)2 Duo T5750 @ 2.00 GHz
    Motherboard
    Mobile Intel(R) 965 Express Chipset Family
    Memory
    4.00 GB
    Graphics Card(s)
    Intel GMA X3100 (integrated)
    Sound Card
    SigmaTel High Definition Audio CODEC
    Monitor(s) Displays
    13.1" Generic PnP Monitor
    Screen Resolution
    1280x800
    Hard Drives
    Fujitsu MHZ2320BH-G2 320GB SATA Drive, 5400 rpm, 300MBps
    PSU
    Gateway ADP-65HB BB (Output: 19v, 3.42A)
    Keyboard
    Standard PS/2 Keyboard (Laptop)
    Mouse
    Logitech V220 Wireless Mouse or Synaptics Touchpad V5.10
    Internet Speed
    16 Mbps down, 4 Mbps up
Please do. Hope it works.

~Lordbob
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    Intel Core 2 Quad Q8200 2.33GHz
    Motherboard
    ASUS P5QC
    Memory
    2x2GB
    Graphics Card(s)
    NVidia GeForce 9500GT 1Gb
    Sound Card
    Mobo
    Monitor(s) Displays
    Samsung SyncMaster 206bw
    Screen Resolution
    1680x1050
    Hard Drives
    Samsung SP2514N ATA 250Gb 7200RPM
    Samsung [Model] 1Tb 7200RPM SATA2
    PSU
    Cooler Master Real Power Pro 750W
    Keyboard
    Razer Tarantula
    Mouse
    Razer Lachesis
    Internet Speed
    not fast enough
The Repair install worked! Thank you all for your help and suggestions: rep for all!
 

My Computer

System One

  • Manufacturer/Model
    Gateway T-6836
    CPU
    Intel(R) Core(TM)2 Duo T5750 @ 2.00 GHz
    Motherboard
    Mobile Intel(R) 965 Express Chipset Family
    Memory
    4.00 GB
    Graphics Card(s)
    Intel GMA X3100 (integrated)
    Sound Card
    SigmaTel High Definition Audio CODEC
    Monitor(s) Displays
    13.1" Generic PnP Monitor
    Screen Resolution
    1280x800
    Hard Drives
    Fujitsu MHZ2320BH-G2 320GB SATA Drive, 5400 rpm, 300MBps
    PSU
    Gateway ADP-65HB BB (Output: 19v, 3.42A)
    Keyboard
    Standard PS/2 Keyboard (Laptop)
    Mouse
    Logitech V220 Wireless Mouse or Synaptics Touchpad V5.10
    Internet Speed
    16 Mbps down, 4 Mbps up
Thank you very much. Just glad you got it working.

~Lordbob
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    Intel Core 2 Quad Q8200 2.33GHz
    Motherboard
    ASUS P5QC
    Memory
    2x2GB
    Graphics Card(s)
    NVidia GeForce 9500GT 1Gb
    Sound Card
    Mobo
    Monitor(s) Displays
    Samsung SyncMaster 206bw
    Screen Resolution
    1680x1050
    Hard Drives
    Samsung SP2514N ATA 250Gb 7200RPM
    Samsung [Model] 1Tb 7200RPM SATA2
    PSU
    Cooler Master Real Power Pro 750W
    Keyboard
    Razer Tarantula
    Mouse
    Razer Lachesis
    Internet Speed
    not fast enough
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