Problems Saving My Work!!

[elias1218]

Im having a huge problem!! Whenever I do anything on PowerPoint, Excel, Word and try to save my material it freezes up and gives me this error:

[FONT=&quot]Description:[/FONT]
[FONT=&quot] A problem caused this program to stop interacting with Windows.[/FONT]

[FONT=&quot]Problem signature:[/FONT]
[FONT=&quot] Problem Event Name: AppHangXProcB1[/FONT]
[FONT=&quot] Application Name: explorer.exe[/FONT]
[FONT=&quot] Application Version: 6.0.6000.16549[/FONT]
[FONT=&quot] Application Timestamp: 46d230c5[/FONT]
[FONT=&quot] Hang Signature: 33fa[/FONT]
[FONT=&quot] Hang Type: 32[/FONT]
[FONT=&quot] Waiting on Application Name: POWERPNT.EXE[/FONT]
[FONT=&quot] Waiting on Application Version: 12.0.4518.1014[/FONT]
[FONT=&quot] OS Version: 6.0.6000.2.0.0.768.3[/FONT]
[FONT=&quot] Locale ID: 1033[/FONT]
[FONT=&quot] Additional Hang Signature 1: e10be50f5cd2ab2a07be0f7a6057a895[/FONT]
[FONT=&quot] Additional Hang Signature 2: 8f37[/FONT]
[FONT=&quot] Additional Hang Signature 3: de494f8507c3a4f8e0cfd912f9617d7c[/FONT]
[FONT=&quot] Additional Hang Signature 4: 33fa[/FONT]
[FONT=&quot] Additional Hang Signature 5: e10be50f5cd2ab2a07be0f7a6057a895[/FONT]
[FONT=&quot] Additional Hang Signature 6: 8f37[/FONT]
[FONT=&quot] Additional Hang Signature 7: de494f8507c3a4f8e0cfd912f9617d7c[/FONT]

[FONT=&quot]Read our privacy statement:[/FONT]
[FONT=&quot]http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409[/FONT]

The problem exists whenever that little box pops up. If I send an e-mail and try to send an attachment that little box pops up to ask where to get the attachment it freezes up. Im a college student so this is killing me!!! Please if anybody can help.

 

[Brink]

Hi Elias1218,

Welcome to the forum.

What version of Office do you have installed? Only the 2003 and newer versions are compatible with Vista.

Shawn

 

[elias1218]

I have Office 2007. I used it for a couple of months with no prob.

 

[Brink]

Elias1218,

Here are some things you can try to resolve your problem

1. Reinstall Office 2007.

2. Run a sfc /scannow command.
How to Repair and Verify the Integrity of Vista System Files with System File Checker

If SFC finds corruption, you will need to run chkdsk.
How to Use Check Disk in Vista

3. Do a Repair Install.
How To Perform a Repair Installation For Vista

Hope this helps you,
Shawn

 

[elias1218]

hhhhhhmmmmmmmmmmmm.............Is there anybody here anymore??

 

[elias1218]

thanks alot man!! i will repost to let you know what happens!!!

 

[Brink]

Your welcome.

Hope that gets it for you.

 

[elias1218]

dude the first two solutions did not work. i guess i gotta do a repair installation. Would it be better if i just started the whole thing over again like new?? Reinstall vista?? Or should i just go back to xp??

 

[Brink]

Elias,

A clean install is always the best route to go if have or can make backups of anything you do not want to lose. The Repair install offers a way to usually repair Vista without losing everything. You could go back to XP if you like, but you should give Vista a good spin around the block to see how you like it when it is up and running smooth. It's your choice of course.

Shawn