Solved Program wont uninstall it with Uninstall or Install Cleanup Utility

mulattopantz

New Member
I have Vista Home Premium 32 bit.
I was having problems installing a program (Berlitz German Premier) where the install would just disappear halfway thru the process. A program would not appear under my programs list but when I went to Uninstall an icon for uninstall of the Berlitz software appears for each time I tried to install it. However I get the following error messages (see attached document with screen captures) when I tried to delete it the traditional way.
When I use Windows Install Clean Up utility, the program is nowhere to be found on the list; thus I can't use that program.
Any suggestions for how to get this program removed?
Thanks!
 

Attachments

My Computer

Is this a windows XP program or one for vista. It looks like a compatibility problem. Check with vendor to see if they have a version for vista. Some older programs will not work with vista and never will. There is an option to run in capatibility mode with vista but does not always work.
 

My Computer

System One

  • Manufacturer/Model
    Self built
    CPU
    AMD Athlon 64x2 6000+ 3.0ghz
    Motherboard
    Asus M4N78 Pro
    Memory
    3Gb PC2-5300 DDR2 @ 667mhz
    Graphics Card(s)
    XFX Radeon HD 4770 512mb GDDR5
    Sound Card
    VIA HD Audio
    Monitor(s) Displays
    Dual monitors: HP W1907 LCD 19" and Gateway HD Display 19" LCD
    Screen Resolution
    1440x900
    Hard Drives
    Barracuda 7200.10 SATA 3.0Gb/s 320 x 2-GB Hard Drive
    PSU
    Antec Earthwatts 80 plus 500 watts
    Case
    Ultra E-Torque ATX Mid tower clear side w/2 120mm fans
    Cooling
    Thermaltake MaxOrb cpu cooler w/120 mm blue led
    Mouse
    OEM HP
    Keyboard
    OEM HP
    Internet Speed
    Download 6885 kb/s upload 367 kb/s
    Other Info
    Optical: Super Muliti DVD burner w/lightscribe, Hauppauge WinTV HVR-1800

mulattopantz

New Member
My guess is that it is for Windows XP (its a program that I had for a yr, installed on another computer (XP) with no problem, but that I tried to instill on this computer (Vista)). I have been able to get it to install appropriately. However, I still have those ghost programs stuck in my Uninstall list. Is there anything I can do (even if its a compatability issue) to remove the versions that did not install right?
 

My Computer

SIW2

Vista Guru
Gold Member
Hi,

Glad it did the job - it's a great app. The website says it's not compatible with 64 bit systems.

I use it on my 64 bit systems with no problems - they must mean it only recognizes 32 bit apps. - which is pretty much all we have anyway.

SIW2:D :D :D
 

My Computer

System One

  • CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    2gb DDR2 800
    Graphics Card(s)
    nvidia 9500GT 1gb
Top