Solved RAM not being used?

ronrontiu

Member
I just installed 2GB of DDR3 RAM on my laptop and it is of the same kind (DDR3 1066) as what my laptop uses. The problem is that after checking task manager, only 1GB is used. It seems only 1 stick is being used because I checked system information and it says that the total physical ram installed is 3GB while the total ram is 1GB. I checked crucial.com and saw that my computer can recoginze RAMs of different densities. BIOS detects all 3GBs. I tried leaving only the 2GB stick in use but my laptop still says 1GB in task manager and 2GB in system information and BIOS Any idea on what the problem is??
 
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My Computer

System One

  • CPU
    Athlon 250 @ 3Ghz
    Motherboard
    ECS 6100pm
    Memory
    2GB DDR2
    Graphics card(s)
    9800gt Inno3d Green
    Screen Resolution
    1366 x 768
Hello Ron,

Your specs that you filled out show that you have a integrated graphics chip. You might see how much RAM you have set to be allocated to the graphics chip in the BIOS settings, and adjust as needed. You may have that missing 2GB allocated for graphics.


If not, then check using the tutorial below to make sure that you have the Memory box unchecked instead, or checked with all of your RAM selected.

http://www.vistax64.com/tutorials/153125-boot-advanced-options-number-processors.html

msconfig.jpg


Hope this helps,
Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2, 4TB Samsung 990 PRO PRO M.2, 8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master 3
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system, Logitech BRIO 4K Pro webcam, HP Color LaserJet Pro MFP M477fdn, APC SMART-UPS RT 1000 XL - SURT1000XLI, Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Whoa, that did the trick. Thanks Shawn
 

My Computer

System One

  • CPU
    Athlon 250 @ 3Ghz
    Motherboard
    ECS 6100pm
    Memory
    2GB DDR2
    Graphics card(s)
    9800gt Inno3d Green
    Screen Resolution
    1366 x 768
You're most welcome Ron. Which one turned out to be the problem?
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2, 4TB Samsung 990 PRO PRO M.2, 8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master 3
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system, Logitech BRIO 4K Pro webcam, HP Color LaserJet Pro MFP M477fdn, APC SMART-UPS RT 1000 XL - SURT1000XLI, Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
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