Remote Access from Vista Home Premium to Vista Home Premium and XP Home Edition

cmacandrew

New Member
I am trying to connect to two computers that are connected to a Linksys Router using Remote Assistance on a Vista Home Premium Machine. I get the error message that the person you are trying to help may have closed remote assistance. I get the same message when trying to connect to either machine. I am guessing the problem is with a setting in the router, but I don't know what setting.
 

My Computer

aaalp

Member
You should forward the ports on the router to the IP Addresses of the machines, that you want to connect to. On Symantec PC Anywhere, it is ports 5631 and 32, on Windows remote desktop connection it is port 3389 that needs to be forwarded.
 

My Computer

System One

  • CPU
    Core2 Duo E8500
    Motherboard
    Gigabyte X48-DQ6
    Memory
    OCZ Reaper
    Graphics Card(s)
    HIS ICEQ4 4850 Crossfire
    Monitor(s) Displays
    Pioneer LX5090
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung Spinpoint F1 2x1TB
    Samsung LF501 500GB
    Seagate Free Agent Pro 1TB
    PSU
    Thermaltake Toughpower 1200W
    Case
    Silverstone CW01
    Cooling
    Standard
    Keyboard
    Microsoft
    Internet Speed
    ADSL 4MB
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