Repair Issue

mphil

New Member
Have Vista Home Premium 32bit on ah HP desktop. Recently, the display goes black but when in safe mode no such problems exists. When display goes black both the power LED and the Video signal LED is on. This monitor has both a VGA and DVI cable. Have tried the boot with both cables and with either separately. Do not have the Home Premium disk but have the Vista Ultimate 32bit disc.

Looking for guidance on how to troubleshoot this issue.
 

My Computer

System One

  • Manufacturer/Model
    HP a420n desktop
    CPU
    AMD Athlon 3000+
    Memory
    512 of possible 2GB
    Graphics Card(s)
    OnBoard
    Sound Card
    Don/t know
    Monitor(s) Displays
    Dell Flat Panel

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Back
Top