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rundll32 stops working

Messages
5
#1
Hi, I am on windows vista sp1 home premium, and I often get a problem
saying rundll32 has stopped working:mad:. I googled and found out that this
is often caused due to nero's codecs which interfere with vista:rolleyes:, but I
have neither nero nor roxio installed, except that I use the latest
version of vista codec pack. I just checked out by disabling startup
services in msconfig and rebooting each time, but it's all the same
every time:huh:, the problem just keeps repeating. I often get the problem
on resuming from standby:sleepy:. Can anybody recommend a solution? BTW, i am
on an HP Pavilion dvt6846tx.
Problem log from "Problem Reports and Solutions":Product
Windows host process (Rundll32)

Problem
Stopped working

Date
21-09-2008 14:00

Status
Report Sent

Problem signature
Problem Event Name: APPCRASH
Application Name: rundll32.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b0e1
Fault Module Name: USER32.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0000142
Exception Offset: 00009cac
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 16393
Additional Information 1: 9d13
Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
Additional Information 3: 9d13
Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8

Extra information about the problem
Bucket ID: 633174191
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion dv6846tx
    CPU
    Intel(R) Mobile Core(TM)2 Duo T5600 @1.83 GHz
    Motherboard
    Quanta 30D2
    Memory
    3 GB DDR2
    Graphics Card(s)
    NVIDIA Geforce 8400M GS
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Laptop LCD display 15.4"
    Screen Resolution
    1280x800
    Hard Drives
    TOSHIBA MK3252GSX 320 GB
    PSU
    Laptop PSU
    Case
    Laptop
    Cooling
    Laptop fan
    Mouse
    Microsoft Basic Optical Mouse v2.0
    Keyboard
    HP Laptop Keyboard with Quickplay buttons
    Internet Speed
    DSL 384 kbps

Barman58

Staff member
Vista Guru
Gold Member
Messages
1,807
Location
Newport, South Wales, UK
#2
hello vikraman09, and welcome to the forums, :party:

if you check the error detail that you posted the actual fault module is stated as USER32.DLL

you may want to check this tutorial and run the system file check as shown.

hopefully this may solve the problem, if not post back with any output from SFC
 

My Computer

System One

  • Operating System
    Windows 10 Pro 1709 Fall Creators Update (16299.192)
    Manufacturer/Model
    Real World Computers (Custom by Me)
    CPU
    AMD FX8350 Vishera 8 Core @4GHz
    Motherboard
    Asus M5A78L-M USB3
    Memory
    32GB [4x8GB] DDR3 1600 MHz
    Graphics Card(s)
    Asus nVidia GTX750TI-OC-2GD5 (2GB DDR5)
    Sound Card
    ASUS Xoner DG + SPDIF to 5.1 System + HDMI
    Monitor(s) Displays
    Acer G276HL 27", (DVi) + Samsung 39" HDTV (HDMI)
    Screen Resolution
    2 x 1920x1080 @50Hz
    Hard Drives
    Internal
    Crucial CT256MX100SSD1 256GB SSD,
    WDC WD30EZRX-00D8PB0 3TB,
    Toshiba HDWD130 3TB
    Seagate ST2000DM001-1CH1 2TB,

    External (USB3)
    Seagate Backup+ Hub BK SCSI Disk 8TB
    2.5/3.5 Hot Swap Cradle, USB3 + eSata (client HDDs)

    NAS 4TB +1TB
    PSU
    Aerocool Templarius Imperator 750W 80+ Silver
    Case
    AeroCool X-Warrior Red Devil Tower
    Cooling
    Hyper103 CPU, Rear 120mm, Front 2x120mm, Side 2x120mm
    Mouse
    Wireless Logitec - MX Master + M570 Trackball
    Keyboard
    Wireless Logitec MK710 + K400+
    Internet Speed
    37.8 MB Down 9.5 MB Up
    Other Info
    Six Sensor Auto / Manual Digital cooling (Fan) control with Touch control Panel
Messages
5
#3
I ran a sfc /verifyonly from an elevated command prompt and the output is as follows:

C:\Windows\system32>sfc /verifyonly

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion dv6846tx
    CPU
    Intel(R) Mobile Core(TM)2 Duo T5600 @1.83 GHz
    Motherboard
    Quanta 30D2
    Memory
    3 GB DDR2
    Graphics Card(s)
    NVIDIA Geforce 8400M GS
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Laptop LCD display 15.4"
    Screen Resolution
    1280x800
    Hard Drives
    TOSHIBA MK3252GSX 320 GB
    PSU
    Laptop PSU
    Case
    Laptop
    Cooling
    Laptop fan
    Mouse
    Microsoft Basic Optical Mouse v2.0
    Keyboard
    HP Laptop Keyboard with Quickplay buttons
    Internet Speed
    DSL 384 kbps
Messages
5
#4
Hey, I also checked out the processes running in task manager, and I actually found two rundll32.exe processes, one running under the SYSTEM account (2196k mem) and one running under my account, ie, the user logged in. Is this normal? Both are located at C:\WINDOWS\system32\rundll32.exe
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion dv6846tx
    CPU
    Intel(R) Mobile Core(TM)2 Duo T5600 @1.83 GHz
    Motherboard
    Quanta 30D2
    Memory
    3 GB DDR2
    Graphics Card(s)
    NVIDIA Geforce 8400M GS
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Laptop LCD display 15.4"
    Screen Resolution
    1280x800
    Hard Drives
    TOSHIBA MK3252GSX 320 GB
    PSU
    Laptop PSU
    Case
    Laptop
    Cooling
    Laptop fan
    Mouse
    Microsoft Basic Optical Mouse v2.0
    Keyboard
    HP Laptop Keyboard with Quickplay buttons
    Internet Speed
    DSL 384 kbps

Barman58

Staff member
Vista Guru
Gold Member
Messages
1,807
Location
Newport, South Wales, UK
#5
rundll32.exe is a windows catch-all program so multiple copies are usual and notheing to worry about. will try and investigate a little more on your original error and post back :)
 

My Computer

System One

  • Operating System
    Windows 10 Pro 1709 Fall Creators Update (16299.192)
    Manufacturer/Model
    Real World Computers (Custom by Me)
    CPU
    AMD FX8350 Vishera 8 Core @4GHz
    Motherboard
    Asus M5A78L-M USB3
    Memory
    32GB [4x8GB] DDR3 1600 MHz
    Graphics Card(s)
    Asus nVidia GTX750TI-OC-2GD5 (2GB DDR5)
    Sound Card
    ASUS Xoner DG + SPDIF to 5.1 System + HDMI
    Monitor(s) Displays
    Acer G276HL 27", (DVi) + Samsung 39" HDTV (HDMI)
    Screen Resolution
    2 x 1920x1080 @50Hz
    Hard Drives
    Internal
    Crucial CT256MX100SSD1 256GB SSD,
    WDC WD30EZRX-00D8PB0 3TB,
    Toshiba HDWD130 3TB
    Seagate ST2000DM001-1CH1 2TB,

    External (USB3)
    Seagate Backup+ Hub BK SCSI Disk 8TB
    2.5/3.5 Hot Swap Cradle, USB3 + eSata (client HDDs)

    NAS 4TB +1TB
    PSU
    Aerocool Templarius Imperator 750W 80+ Silver
    Case
    AeroCool X-Warrior Red Devil Tower
    Cooling
    Hyper103 CPU, Rear 120mm, Front 2x120mm, Side 2x120mm
    Mouse
    Wireless Logitec - MX Master + M570 Trackball
    Keyboard
    Wireless Logitec MK710 + K400+
    Internet Speed
    37.8 MB Down 9.5 MB Up
    Other Info
    Six Sensor Auto / Manual Digital cooling (Fan) control with Touch control Panel
Messages
5
#6
;)Thanks for your quick reply
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion dv6846tx
    CPU
    Intel(R) Mobile Core(TM)2 Duo T5600 @1.83 GHz
    Motherboard
    Quanta 30D2
    Memory
    3 GB DDR2
    Graphics Card(s)
    NVIDIA Geforce 8400M GS
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Laptop LCD display 15.4"
    Screen Resolution
    1280x800
    Hard Drives
    TOSHIBA MK3252GSX 320 GB
    PSU
    Laptop PSU
    Case
    Laptop
    Cooling
    Laptop fan
    Mouse
    Microsoft Basic Optical Mouse v2.0
    Keyboard
    HP Laptop Keyboard with Quickplay buttons
    Internet Speed
    DSL 384 kbps

Barman58

Staff member
Vista Guru
Gold Member
Messages
1,807
Location
Newport, South Wales, UK
#7
OK, I've had some time to check into the error (bucket ID 1066512) and guess what? the definitive answer on Microsoft technet leads to one answer that suggests that you search for an answer :confused:

it looks as if this problem is still in Microsoft's to-do pile :) there is quite a lot of references to the actual error but all lead to nowhere or the technet article

I'm afraid for the present you may have to put up with the error until Microsoft come up with an answer. as far as I can understand the error is Self healing in that apart from the error itself it does not appear to cause other problems.

if any other members have any further information please post
 

My Computer

System One

  • Operating System
    Windows 10 Pro 1709 Fall Creators Update (16299.192)
    Manufacturer/Model
    Real World Computers (Custom by Me)
    CPU
    AMD FX8350 Vishera 8 Core @4GHz
    Motherboard
    Asus M5A78L-M USB3
    Memory
    32GB [4x8GB] DDR3 1600 MHz
    Graphics Card(s)
    Asus nVidia GTX750TI-OC-2GD5 (2GB DDR5)
    Sound Card
    ASUS Xoner DG + SPDIF to 5.1 System + HDMI
    Monitor(s) Displays
    Acer G276HL 27", (DVi) + Samsung 39" HDTV (HDMI)
    Screen Resolution
    2 x 1920x1080 @50Hz
    Hard Drives
    Internal
    Crucial CT256MX100SSD1 256GB SSD,
    WDC WD30EZRX-00D8PB0 3TB,
    Toshiba HDWD130 3TB
    Seagate ST2000DM001-1CH1 2TB,

    External (USB3)
    Seagate Backup+ Hub BK SCSI Disk 8TB
    2.5/3.5 Hot Swap Cradle, USB3 + eSata (client HDDs)

    NAS 4TB +1TB
    PSU
    Aerocool Templarius Imperator 750W 80+ Silver
    Case
    AeroCool X-Warrior Red Devil Tower
    Cooling
    Hyper103 CPU, Rear 120mm, Front 2x120mm, Side 2x120mm
    Mouse
    Wireless Logitec - MX Master + M570 Trackball
    Keyboard
    Wireless Logitec MK710 + K400+
    Internet Speed
    37.8 MB Down 9.5 MB Up
    Other Info
    Six Sensor Auto / Manual Digital cooling (Fan) control with Touch control Panel
Messages
5
#8
:DOk, thanks for your help
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion dv6846tx
    CPU
    Intel(R) Mobile Core(TM)2 Duo T5600 @1.83 GHz
    Motherboard
    Quanta 30D2
    Memory
    3 GB DDR2
    Graphics Card(s)
    NVIDIA Geforce 8400M GS
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Laptop LCD display 15.4"
    Screen Resolution
    1280x800
    Hard Drives
    TOSHIBA MK3252GSX 320 GB
    PSU
    Laptop PSU
    Case
    Laptop
    Cooling
    Laptop fan
    Mouse
    Microsoft Basic Optical Mouse v2.0
    Keyboard
    HP Laptop Keyboard with Quickplay buttons
    Internet Speed
    DSL 384 kbps

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