Security Center - Not Reporting Correct Information

Brink

Staff member
mvp
ByLine
How to Fix the Vista Security Center Reporting Incorrect Information
Synopsis
Sometimes the Security Center may show outdated or misleading information or status due to a problem in the WMI repository. This will show you how to rebuild the WMI repository to have the Security Center information reported correctly again.
How to Fix the Vista Security Center Reporting Incorrect Information


information   Information
Sometimes the Security Center may show outdated or misleading information or status due to a problem in the WMI repository. This will show you how to rebuild the WMI repository to have the Security Center information reported correctly again.
Note   Note
For example, it may show that you have a antivirus or firewall program still installed and on, when you have actually uninstalled that program.
EXAMPLE: Security Center
NOTE:
You can see the Security Center by opening the Control Panel (classic View) and clicking on the Security Center icon.
Security_Center.jpg





OPTION ONE
To Only Verify the WMI Repository Status

2. In the elevated command prompt, type the command below and press Enter. (See screenshot below)​
winmgmt /verifyrepository
Verify.jpg

3. You will get either one of these results: (See screenshot above)​
  • WMI repository is consistent - no problems detected.
  • WMI repository is inconsistent - problems detected. You should do OPTION TWO below.
4. Close the elevated command prompt.​





OPTION TWO
To Rebuild the WMI Repository

2. In the elevated command prompt, type the command below and press Enter. (See screenshot below)​
winmgmt /salvagerepository
Salvage.jpg

3. You will get either one of these results: (See screenshot above)​
  • WMI repository is consistent - no problems as from Option One above. You are done.
  • WMIrepository salvage failed - failed to rebuild WMI repository. Try repeating step 2 again.
  • WMIrepository has been salvaged - WMI repository has been successfully rebuilt.
4. Close the elevated command prompt.​
5. Restart the computer to apply.​
6. Check Security Center to see if the correct information is now being reported.​
That's it,
Shawn



 

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Brink

Staff member
mvp
You're welcome RedDawn.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

dinesh

Vista Expert
Vista Guru
Hi Shawn, do you have any idea as to why this issue occurs?
 

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    On board upto 358 MB RAM
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Brink

Staff member
mvp
Hello Dinesh,

It could be from a number of things that caused the corruption in the WMI repository : bad install, bad uninstall, WMI service not started or disable, etc...
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

dinesh

Vista Expert
Vista Guru
Thanks Shawn.
MS has come up with so many different models that helps the OS to run more efficiently( like the Windows Management Instrumentation {WMI}). All these makes use of VB scripts that actually makes Vista fit into a DVD instead of a CD.
 

My Computer

System One

  • Manufacturer/Model
    Compaq
    CPU
    intel core 2 duo T 5550 @ 1.83 MHz
    Motherboard
    intel 965 chipset family
    Memory
    2 GB DDR 2 SD RAM @ 667 MHz
    Graphics Card(s)
    On board upto 358 MB RAM
    Sound Card
    Onboard
    Monitor(s) Displays
    15"
    Hard Drives
    160 GB WDC

Groffeaston

New Member
What should I do, when I get "Generic Failure" as the outcome at the end of both options?
 

My Computer

System One

  • Manufacturer/Model
    Dell Dimension E521
    CPU
    AMD Athlon(tm) 64x2 Dual Core Processor 4000+, 2104 MHz
    Memory
    2046 MB

Brink

Staff member
mvp
Hello Groffeaston, and welcome to Vista Forums.

Did you use a elevated command prompt and not a regular command prompt?

If you did, then try a System Restore using a restore point dated before this problem. If that still does not help, then you can do a repair (upgrade) install.

Hope this helps,
Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

Groffeaston

New Member
Yes I did use the elevated command prompt. I can try it again to be doubly sure.

I tried it again and got the same results. Here is what it says:
WMI repository verification failed
Error code: 0x80041001
Facility: WMI
Description: Generic failure
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Dell Dimension E521
    CPU
    AMD Athlon(tm) 64x2 Dual Core Processor 4000+, 2104 MHz
    Memory
    2046 MB
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