Solved Shut down Unexpectedly

[hariharan]

This started happening from yesterday but there was no report made by windows.

This is the issue reported by Problem reports and solutions today

Problem signature
Problem Event Name:    BlueScreen
OS Version:    6.0.6002.2.2.0.768.3
Locale ID:    16393

Files that help describe the problem (some files may no longer be available)
Mini101110-01.dmp
sysdata.xml
Version.txt

 View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode:    1a
BCP1:    00008884
BCP2:    83DA7768
BCP3:    83DB6780
BCP4:    00000500
OS Version:    6_0_6002
Service Pack:    2_0
Product:    768_1
Server information:    785a1880-b751-4407-8ac0-31a4dfbdbfa1

Minidumps and other files here upped here as Zip file.

Please help me out.

I dont know How to read minidumps

 

[usasma]

This one blames your Norton. Please do this:

Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Norton using this free tool: KB Article Not Found
- IMMEDIATELY install and update the free antivirus
- check to see if this fixes the BSOD's

Also, please remove or update these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager.
Please use the following instructions to locate the most currently available drivers to replace the one's that you uninstall OR remove:

How To Find Drivers:
- I have listed links to most of the drivers in the code box below. Please use the links there to see what info I've found about those drivers.
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html

Here's the older drivers (You can look them up here: Driver Reference ).
Please pay particular attention to any dated 2008 or earlier:

[font=lucida console]
agp440.sys   Sat Jan 19 00:32:49 2008 (47918B81) -  Intel AGP Bus Filter - [url=http://www.carrona.org/dvrref.html#agp440.sys]Driver Reference[/url]
Rtnicxp.sys  Fri Jun 30 14:15:49 2006 (44A56A55) - Realtek 10/100/1000 NDIS 5.1 Driver - [url=http://www.carrona.org/dvrref.html#Rtnicxp.sys]Driver Reference[/url]
smwdm.sys    Mon Mar 28 10:19:36 2005 (42481278) - SoundMAX Integrated Digital Audio driver - [url=http://www.carrona.org/dvrref.html#smwdm.sys]Driver Reference[/url]
tap0901.sys  Wed Apr 25 19:53:41 2007 (462FEA05) - OpenVPN driver - [url=http://www.carrona.org/dvrref.html#tap0901.sys]Driver Reference[/url]
hmonitor45.sys Thu Apr 10 06:13:09 2008 (47FDE835) - Hardware Sensors Monitor - [url=http://www.carrona.org/dvrref.html#hmonitor45.sys]Driver Reference[/url]
[/font]

If this doesn't fix it, then please provide us the info outlined in this post: http://www.vistax64.com/crashes-debugging/282419-blue-screen-death-bsod-posting-instructions.html

BSOD BUGCHECK SUMMARY

[font=lucida console]
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Mon Oct 11 12:32:13.613 2010 (UTC - 4:00)
System Uptime: 0 days 0:11:35.166
*** WARNING: Unable to verify timestamp for SYMEVENT.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEVENT.SYS
Probably caused by : [B][COLOR=Red]SYMEVENT.SYS[/COLOR][/B] ( SYMEVENT+14a4f )
BUGCHECK_STR:  0x1a_8884
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
Bugcheck code 0000001A
Arguments 00008884 83da7768 83db6780 00000500
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/font]

 

[Ashvin Busviah]

hi,
1. What antivirus program are you running?
2. Is this a laptop or desktop, check the ram if it had not moved!!
3> check event log to see if there is any errors there!

And post those pls

cheers
Ash

 

[hariharan]

hi,
1. What antivirus program are you running?
2. Is this a laptop or desktop, check the ram if it had not moved!!
3> check event log to see if there is any errors there!

And post those pls

cheers
Ash

1. NIS 2011
2. Desktop
3. Was able to see it only on probelm reports and solutions.

 

[hariharan]

Guys had BSOD's again today.

Will be removing Norton Internet Security 2011 tonight.

Also I have posted this issue on Norton community.

Will let you know how it goes.

Thanks for your help
Regards,

 

[Ashvin Busviah]

ok
cheers
Ash

 

[hariharan]

Guys I found out the problem.

It was a RAM issue. It had gone kaput.

Thanks for taking your time and helping me out.

Regards,
Hariharan.