• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Side-By-Side Configuration is Incorrect

Messages
1
#1
Last night I was using my computer and playing games, It was working fine. I shut it down and the next morning when I turned it on it asked me to restart to finish the windows updates... so I did. (it was an update for vista x64 systems) After it started back up none of my touch buttons worked, mouse pad, or any of my programs besides my Internet Explorer x64 which is what i'm using right now... Anytime I try to open any program it gives me the message (The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail.) I tried restoring my system to before the update which didn't work, so I tried restoring it from about a week ago and that did nothing... I need some help with this....

Thanks in advance.
 

My Computer

System One

  • Manufacturer/Model
    ASUS Notebook G50VT
    CPU
    Intel Core 2 Duo 2.4GHz
    Memory
    4.00 GB
    Graphics Card(s)
    NVIDIA GeForce 9800 GS 512 MB
    Screen Resolution
    1366x768

JMH

Banned
Messages
2,141
#2
This may give you a clue as to what your message means.

I believe that "Side by Side" architecture uses a trick in a file called a 'manifest' to call a special system file instead of the regular Vista system file (a .dll). The error is saying that finding that special dll written for that application is not working somehow. (side-by-side configuration is incorrect).
Something has changed those special application files. Perhaps disk corruption, perhaps conflict with something new.

You should check in Event Viewer for more details.
Start - Search - Type in Event Viewer - Windows Log - Application.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    LAPTOP. HP Pavilion dv7-1005TX .
    CPU
    IntelCore 2DuoT8300@2.4GHz x2
    Memory
    4.00 GB installed, max capacity 8 GB.
    Graphics Card(s)
    Nvidia GeForce 9600M GT & 512MB DDR2 dedicated graphics mem.
    Monitor(s) Displays
    17.0" diagonal WXGA + High definition brightview widescreen infinity display.
    Screen Resolution
    1440 x 900
    Hard Drives
    SPECS.
    Drive 1. 298.09 GB Fujitzu MHZ2320BH G2 ATA Device
    Drive 2. [ All as above.]

    CONFIG. C:\287.65 GB, D:\298.09 GB, E:\10.44 GB.
    Case
    Laptop / notebook.
    Cooling
    Stock.
    Mouse
    Synaptics PS/2 Port touch pad.
    Keyboard
    IBM enhanced
    Internet Speed
    ADSL [ Too slow.]
    Other Info
    Webcam.

archie123

I Tunes hates Me
Vista Guru
Gold Member
Messages
1,831
Location
UK
#3
yup its a missing or corrupt .DLL file JMH suggestion Event Viewer - Windows Log - Application

there may be a sisdebyside error entry , that should tell which dll is corrupted , from there you can download another

however it would be easier to reinstall yuor touchpad drivers and that may put it right

or try typing
sfc /scannow into an elevated command prompt (run command prompt as administrator) that will search the dll library for missing or corrupt dll's and repair them (you will need you os install dvd)

Im not sur if that'll work though as its not an operating system dll at fault
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q9550 @ 4Gig / Titan Fenir
    Motherboard
    XFX 780i
    Memory
    4GB OCZ PC2-8500C5 DDR2
    Graphics Card(s)
    Gainward GTX260/216 SLI
    Sound Card
    Creative X-FI Xtreme Gamer
    Monitor(s) Displays
    Dell UltraSharp 2209WA 22"
    Screen Resolution
    1680x1050
    Hard Drives
    western digital raptor 10000rpm sata
    PSU
    OCZ Modstream 700w
    Cooling
    Titan Fenir
    Mouse
    Logitech G5 Gamer
    Keyboard
    Razer Reclusa
    Internet Speed
    8mb
Messages
1
#4
I'm having the exact same problem. I just tried the sfc /scannow and it said there were some corrupt files but that it couldn't fix them. Has anyone solved this problem?
 

My Computer

jhaglund

New Member
Messages
2
#5
The solution in 3 easy steps:

1) Run As Administrator - CMD Prompt
type: sfc /scannow
Let it finish and reboot.

2) Download and Install these files:
a. Download details: Microsoft Visual C++ 2005 Redistributable Package (x86)
b. Download details: Microsoft Visual C++ 2005 SP1 Redistributable Package (x86)
c. Download details: Microsoft Visual C++ 2008 Redistributable Package (x86)
d. Download details: Microsoft Visual C++ 2008 SP1 Redistributable Package (x86)
e. Download details: Microsoft Visual C++ 2010 Redistributable Package (x86)

f) Adobe

f1) adobe acrobat reader
f2) adobe flash player
f3) adobe shockwave player

g) http://www.java.com


4) Download and install your WindowsUpdates that are ready.
 

My Computer

kob500

New Member
Messages
1
#6
I just followed the 3 steps outlined above by jhaglund and congratulate you on getting me sorted. I've been trying since November '10 to get this problem fixed, and just found this forum and by following each of the steps (was a bit doubtful/fearful I admit...) but it really worked and I now have all my Microsoft Office applications working again. Many thanks.
 

My Computer

Messages
18
Location
Scotland
#8
Hey guys im having a problem with Windows Live Messenger.

Activation context generation failed for "C:\Program Files\Windows Live\Messenger\msnmsgr.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4148_none_5090ab56bcba71c2.manifest. Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.1_none_e163563597edeada.manifest.

This is what is displayed in my Event Viewer and i have no idea to fix it. Any help would be greately appreciated.
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Core i7 3820 3.6GHz @ 4.4GHz
    Motherboard
    Super Nova X79 800i
    Memory
    DDR3, 16Gb
    Graphics Card(s)
    EVGA GeForce GTX 660TI 2048MB GDDR5
    Screen Resolution
    1080p
    Hard Drives
    1Tb, 320Gb
    PSU
    Cooler Master Silent Pro M2 1000W - 80 Plus Silver
    Case
    Cooler Master HAF X
Messages
3,375
#9
Hello all, and welcome to the Vista Forums!

@jhaglund's solutions are actually copied from my posts in this thread: http://www.vistax64.com/general-discussion/283887-side-side-configuration.html


However, let me explain a bit more.

f) Adobe

f1) adobe acrobat reader
f2) adobe flash player
f3) adobe shockwave player

g) http://www.java.com
He recommened the above. These won't help with the Side by Side problem. They are good general advice, but won't solve it.

The above is what solved the problem in all of your cases, but copied from my posts.

However, there is information missing. This is not the perfect tutorial. You can find better advice in my posts. I shall post the two most important posts:

This is where my posts come into play:

In theory at least, this problem can be corrected. There are two things that you must do.

STEP ONE:

Right, please run steps 1, 2A, 3 (about 15 minutes), 4, 5, and then Step 1 from the top yellow box, but only follow this last one if Integrity Violations were found. Please upload the new sfcdetails.txt from your Desktop. System Files - SFC Command

STEP TWO:

This step will be more helpful, but is more complex.

1: Get three different programs which all generate this error message lined up ready to run.

2: Open an elevated Command Prompt. Elevated Command Prompt

3: Type sxstrace trace -logfile:sxstrace.etl into the Command Prompt window, and press enter ONCE! Set it continue to log!

4: Start the first program. Let it generate the error message, and OK out of the error message. Once the program has closed, start the next program. Once this one has closed, start the last one. Make sure that all three generate an error. I need you to make absolutely sure that you do not run programs that work while logging!

5: Go back to the Command Prompt and press enter again to end the logging.

6: Type sxstrace parse -logfile:sxstrace.etl -outfile:%userprofile%\Desktop\sxstrace.txt and press enter.

Upload the file sxstrace.txt from your Desktop.

Please make sure to include both sfcdetails.txt, and sxstrace.txt in your next post.

Thanks!

Richard
@macandy13:
Hey guys im having a problem with Windows Live Messenger.

Activation context generation failed for "C:\Program Files\Windows Live\Messenger\msnmsgr.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4148_none_5090ab56bcba71c2.manifest. Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.1_none_e163563597edeada.manifest.

This is what is displayed in my Event Viewer and i have no idea to fix it. Any help would be greately appreciated.
Welcome! I shall be very happy to assist you! Please can I ask you to create a new thread, and I shall be along very shortly!

Thanks again!

Richard
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Keyboard
    Dell Bluetooth
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
Messages
18
Location
Scotland
#10

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Core i7 3820 3.6GHz @ 4.4GHz
    Motherboard
    Super Nova X79 800i
    Memory
    DDR3, 16Gb
    Graphics Card(s)
    EVGA GeForce GTX 660TI 2048MB GDDR5
    Screen Resolution
    1080p
    Hard Drives
    1Tb, 320Gb
    PSU
    Cooler Master Silent Pro M2 1000W - 80 Plus Silver
    Case
    Cooler Master HAF X

sixela

New Member
Messages
1
#11
THANK YOU SO MUCH!!! :D:D:D I have been struggling with this side-by-side error for days now!!! See below in the quote below from jhaglund's post... these are the only steps I did. After I did those steps and rebooted, MS Office worked again!!!

FYI: I, too, had problems running the sfc /scannow. It kept telling me I wasn't the administrator when I am the administrator and only user (I double checked in the control panel under User Accounts). So I rebooted, hit F8, started in safe mode with command prompt (so the C:\ prompt automatically came up), and I was able to run sfc /scannow successfully.

 

My Computer

Messages
1
#12
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4148_none_5090ab56bcba71c2.manifest. Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.1_none_e163563597edeada.manifest.
i got this when i try to open Msn. Please list down the steps for me to solve this problem. thanks you very much.
 

My Computer

Fiory

New Member
Messages
1
#13
Hi, I am having same problem, every time I try to open my msn messenger I got this message: C:\Program Files (x86)
Windows Live
Messenger\msnmsgr.exe and sayd: The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more details.
I am trying to scan with ParetoLogic PC Healh advisor, but I just got to this forum and looks to me very helpful, I also try to run as administrator but it show me the same message, Should I go to the files and delete it all and download all the programs you said? I also uninstall all the programs from window live message and re-installed again and its the same message. I will really appreciate any help from you guys, I need msn working tonight, I would be great for my husband to see his boys and chat for a little bit. Thank you.


@jhaglund's solutions are actually copied from my posts in this thread: http://www.vistax64.com/general-discussion/283887-side-side-configuration.html


However, let me explain a bit more.

f) Adobe

f1) adobe acrobat reader
f2) adobe flash player
f3) adobe shockwave player

g) http://www.java.com
He recommened the above. These won't help with the Side by Side problem. They are good general advice, but won't solve it.

The above is what solved the problem in all of your cases, but copied from my posts.

However, there is information missing. This is not the perfect tutorial. You can find better advice in my posts. I shall post the two most important posts:



This is where my posts come into play:

In theory at least, this problem can be corrected. There are two things that you must do.

STEP ONE:

Right, please run steps 1, 2A, 3 (about 15 minutes), 4, 5, and then Step 1 from the top yellow box, but only follow this last one if Integrity Violations were found. Please upload the new sfcdetails.txt from your Desktop. System Files - SFC Command

STEP TWO:

This step will be more helpful, but is more complex.

1: Get three different programs which all generate this error message lined up ready to run.

2: Open an elevated Command Prompt. Elevated Command Prompt

3: Type sxstrace trace -logfile:sxstrace.etl into the Command Prompt window, and press enter ONCE! Set it continue to log!

4: Start the first program. Let it generate the error message, and OK out of the error message. Once the program has closed, start the next program. Once this one has closed, start the last one. Make sure that all three generate an error. I need you to make absolutely sure that you do not run programs that work while logging!

5: Go back to the Command Prompt and press enter again to end the logging.

6: Type sxstrace parse -logfile:sxstrace.etl -outfile:%userprofile%\Desktop\sxstrace.txt and press enter.

Upload the file sxstrace.txt from your Desktop.

Please make sure to include both sfcdetails.txt, and sxstrace.txt in your next post.

Thanks!

Richard
@macandy13:
Hey guys im having a problem with Windows Live Messenger.

Activation context generation failed for "C:\Program Files\Windows Live\Messenger\msnmsgr.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4148_none_5090ab56bcba71c2.manifest. Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.1_none_e163563597edeada.manifest.

This is what is displayed in my Event Viewer and i have no idea to fix it. Any help would be greately appreciated.
Welcome! I shall be very happy to assist you! Please can I ask you to create a new thread, and I shall be along very shortly!

Thanks again!

Richard[/QUOTE]
 

My Computer

jeandi

New Member
Messages
3
#14
Man, Girl...
It worked !!!

Thanks a lot.
As we say in French or in Gernam: SUPER !!! and congrats for the compil.

I have to confess thet the whole work was almost half a bottle of whisty. with all the restarts etc...

Greetings from a Swiss guy in Taipei

Hey... the solution of Frog 69 works
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 1720

jessiekmh

New Member
Messages
1
#15
Hello,

I had the same problem, did the niemiro's solution and solved it. However, when I updated my windows the problem came back!!!! :cry:

Can anyone help me?
Thank you!
 

My Computer

CTKevin

New Member
Messages
1
#16

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 530
    Memory
    4GB
    Graphics Card(s)
    Nvidia
    Monitor(s) Displays
    Acer 21"

rooby

New Member
Messages
1
Location
NRW, Germany
#17
Wanna say Thanks to the forum, because i found the solution here - in Your forum! Also thanks to jhaglund! He has explain it so easy and touchable for all who don't understand so much from the CMDs and other inside the PC stuffs. I followed all steps as he recommended to and voala, my WLM works correctly and all other applications. I hope i can give you some advice too in a future.
Have a nice day guys!
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion dv5 1171en
Messages
14
#20
I don't understand this Forum either: I did not send that message. I don't have MS 2010: it is 2007.
I don't really understand how to read or answer these messages or what all these buttons mean: Quote, Multi etc. I'm sorry. I must be an idiot!
 

My Computer

Users Who Are Viewing This Thread (Users: 1, Guests: 0)