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Slow windows mail

Messages
4
#1
my windows mail in Vista has become extremly slow, especially when using reply or creating new mail. It takes an abnormal amount of time for the screen to come up. Also slow when opening and frequently it stops in the middle of viewing e-mails and states "windows mail not reponding" I keep my folders up to date and I have turned off my Norton email scanning. It is much worse since ie9 installed this week which I hate!
 

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richc46

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Location
Fairfield County, CT
#2
Welcome Linda,
With the advent of new software and other improvements, it is suggested that you
make sure:
Vista has all the SPs and updates
That you have the most current windows mail, Windows Mail Live 2011
Run a full anti virus scan
Download and run a full scan with malwarebytes
Send an email to you email provider to be sure that the slow down is not at their end.
http://explore.live.com/windows-live-essentials-other-programs?T1=t2
 

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System One

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    Dell XPS420
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    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
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    Dell USB 4 button optical
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    DSL provided by ATT
Messages
4
#3
Thanks for responding! How to I check to see if I have the latest version of windows live? And if I don't I do I get it. I think the lastest comes with windows 7 and I am using Vista.
 

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richc46

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20,105
Location
Fairfield County, CT
#4
Windows Live Essentials: Other Programs - Get started
If you type windows mail in search, when it comes up right click and then properties, you should be able to tell.
If that does not work, look at the download date and report back.
It can be installed free from their web site.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Messages
4
#5
I don't have windows live mail - I have windows mail. I am afraid the two programs are different and if I download windows live mail all my setting will change again. I had to talk to Earthlink two weeks ago and he had me change my smpt (i think that was it) location which had somehow changed. Maybe this is wrong. I was tring to find out how to leave mail on my server longer so when I used Web mail it was still there. I probably shod also check with earthlink? I checked and I do not have Windows Live Mail, just windows mail 2009
 

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Yard Dog

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Central Florida in a small town
#6
Hello. In your start button. All programs. open Windows Mail and then at top of it click Help. then View Help . and see if it has anything for you. Just throwing this in.. hope it helps somewhat .
 

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System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics Card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
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    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
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    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png

richc46

Staff member
Vista Guru
Gold Member
Messages
20,105
Location
Fairfield County, CT
#7
As you know if something can go wrong it will BUT for me and according to the information from Microsoft, settings, email and all else should be saved.
I would back up important mail and we can help with the settings.
If you go to your account, you can check leave mail on server.
http://support.tigertech.net/windows-mail-lmos
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Messages
4
#8
Thanks! I think I'll stick with Windows mail. My ISP is Earthlink and it is their mail that comes through windows mail. If I set up Windows live Mail it will be another e-mail account and I really don't want two. I realize I could my Mail Live my default and start using it but I"m not quite ready.. I'll see if the slowness gets any worse.
 

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