Software crash

americancritic

americancritic

Vista Guru
Gold Member
Hello

I have been having computer problems for around 2 to 3 weeks and yesterday my system went crazy. The screen started flashing black and then blue then a screen came up saying the boot or something like that it was really fast but it said that the computer was corrupted and then the screen went to black. So I powered off and rebooted in safe mode but the screen also flashed there to. So I tried to do a factory restore, these are the things I have done so far before the crash.

1. Ran a full AV...
2. Ran a full scan with malwarebytes
3. Did a system restore going back one month...
4. System crashed, so I put in the factory recovery disk and turned off the computer...
5. Waited about 5 minutes and turned it back on...
6. A white screen came on and asked what I wanted to do so I clicked advance and checked a factory restore and it started reading and doing what it was suppose to,,,but it only installed the first disk and then went to the setting up the computer. I tried 3 times with the same results. I can use the system when it lets me and I don't know what to do right as it won't go past the first disk.

Can someone help.

Thank You

Tom
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Mouse
    Microsoft Wireless Mouse 5000
    Keyboard
    HP Multimedia Keyboard
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz) Modem: 56K WinModem/ Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive Menory Card Reader: 15-in-1 Multimedia Card Reader Media Drive

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD 1 x 120GB Hitachi 5400rmp 1 x 650GB Western Digital Elements 5400rpm 1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset. Only ever used a laptop. Also use USB Freeview TV Card Lenovo Docking Station External Speakers Other bits a pieces as needed
I only have the facotry recovery disk's and that calls for the full software.

Tom
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Mouse
    Microsoft Wireless Mouse 5000
    Keyboard
    HP Multimedia Keyboard
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz) Modem: 56K WinModem/ Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive Menory Card Reader: 15-in-1 Multimedia Card Reader Media Drive

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD 1 x 120GB Hitachi 5400rmp 1 x 650GB Western Digital Elements 5400rpm 1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset. Only ever used a laptop. Also use USB Freeview TV Card Lenovo Docking Station External Speakers Other bits a pieces as needed
Hello

ilikefree your info helps but when I put the CD in and turn off my computer and then restart and go through the process to do a factory restore it still will only read the # 1 disk.

It is wierd this is only the second time I have had to use them and the first was perfect, when booting with the disk already in the CD drive it should reformatt my whole hard drive and then set everyting back to factory spec's and it's not happening, my disk's are perfect zero scratch's just like when I got them.

Anymore ideas my friend, this computer is driving me crazy right now.

Thank you for your help on this.

Tom
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Mouse
    Microsoft Wireless Mouse 5000
    Keyboard
    HP Multimedia Keyboard
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz) Modem: 56K WinModem/ Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive Menory Card Reader: 15-in-1 Multimedia Card Reader Media Drive
If you are having problems like that in safe mode it may actually be a hardware issue.
When you try to boot are there any beeps. If so describe.
Turn on the speakers when you try to boot. Do you hear the Windows sounds?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
I did as you asked and no noise is heard.

In safe mode the screen will flash on the bottom of the screen but has not crashed like it did when I was logged into the forum. The screen also stops for a second and then goes into the programs.
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Mouse
    Microsoft Wireless Mouse 5000
    Keyboard
    HP Multimedia Keyboard
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz) Modem: 56K WinModem/ Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive Menory Card Reader: 15-in-1 Multimedia Card Reader Media Drive
I would now try the clean boot.
 

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD 1 x 120GB Hitachi 5400rmp 1 x 650GB Western Digital Elements 5400rpm 1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset. Only ever used a laptop. Also use USB Freeview TV Card Lenovo Docking Station External Speakers Other bits a pieces as needed
Thanks will do...
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Mouse
    Microsoft Wireless Mouse 5000
    Keyboard
    HP Multimedia Keyboard
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz) Modem: 56K WinModem/ Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive Menory Card Reader: 15-in-1 Multimedia Card Reader Media Drive
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