Startup Items all gone after restarting Laptop

ohh i found the application error that might have happened at the time in event viewer. i placed another screenshot


thank you so much though. i'll get back to you in the morning
 

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I would suggest that you run the scan as suggested by Niemiro and the Malwarebytes and Anti Virus scan. Make sure you update them first and make full scan. They should take an hour or more for each scan.
I have not seen anything that looks questionable in your screen shots.
 

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System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Can you please create for me a Silent Runners log file. See here: Silent Runners - Downloading & Running the Script

Please upload the Startup Programs...txt from your Desktop here. This will show us what registry keys are damaged. Thanks!

Richard

P.S. Forgot to mention. [DEL]Do not run the Supplementary Scan.[/DEL] When you run the .vbs file, you will get asked whether you want to run the supplementary scan, or just the normal run. Choose the default option, by NOT running the supplementary scan.

thank you so much guys! i did a scan overnight and what bitdefender deleted was just two harmless cookies i think. but i did that silent scan you were talking about and i attached it to this post hope it helps :)
 

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Just as suspected, you have nothing showing under the most common loading point, HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\

I don't really know what to say. We know why the issue is there, but not really a fix. How far did you go back with System Restore. If it was successful, and you went back to BEFORE the problem started, I can see no reason why this problem should not have been fixed.

Thanks!

Richard
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Keyboard
    Dell Bluetooth
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
thank you very much for finding the problem! I've only done system restore twice and i think i can still restore further back. do you think its a good idea to keep restoring until it gets fixed? what exactly would you say caused this kind of weirdness to the registry? :)
 

My Computer

Make sure that when you see the restore points available the box lower left is checked.(show additonal points). The system restore should work. Go back before the problem began. Not going back far enough is probably the problem
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
thank you soo much for the help guys! :) i will keep you posted on what happens

Good luck!

I don't really know what has happened, but my guess that by switching off the computer at just that moment it wiped the row in the database (the registry basically is a database) It is very unlikely, but I guess that you just were that 1/1,000,000 person :(

Also, and I am sure that you already know this, if you ever need to hard reset a computer, always hold down the power button, and NEVER just switch off the mains, as this allows the hard disk platters to slow under control, and the "needle" to return to its housing. Powercuts are alright, but you may as well not add to the probability. :)

Thanks!

Richard
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Keyboard
    Dell Bluetooth
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
aww shucks no good guys. system restore won't take me any further and i still dont have my startup stuff. but ohwelll its gone huh? its alright i guess yea i really was unlucky haha. time to move on lol

thanks for all the assistance though! salute to the both of ya! :)
 

My Computer

aww shucks no good guys. system restore won't take me any further and i still dont have my startup stuff. but ohwelll its gone huh? its alright i guess yea i really was unlucky haha. time to move on lol

thanks for all the assistance though! salute to the both of ya! :)

I don't really know what else to say. I don't think that we really can restore it, unless you have a backup registry somewhere. DO NOT import an old registry, but it may contain that key, all be it an old version +/- the recent program installs.

You are more than welcome for our time, but I am really sorry that it has come to this, not a success. :(

If there is anything at all we can do to help, you can always ask, come back here, create a new thread, browse the tutorials, etc.

You are always more than welcome here!

It has been a pleasure working with you!

Richard
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Keyboard
    Dell Bluetooth
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
Dont recall, thread is so big. Do you have an install DVD?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
If there is anything at all we can do to help, you can always ask, come back here, create a new thread, browse the tutorials, etc.

You are always more than welcome here!

It has been a pleasure working with you!

Richard

thanks man! will definitely come back here if needed! :)
 

My Computer

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