Strange occurence with my laptop

mojowon

Member
Okay guys, I had something strange happen to my laptop. My Gateway laptop has Vista Home Premium OS. I started my laptop and the login window came on as usual. I put in my password like I have for months with caps lock off and entered the correct password. It responded with the computer not recognizing the password. I tried to enter into Bios and change the password in Bios and still I was not able to login. So, obviously there was some kind of problem. I tried using Hirens 12 to change the password to no avail. So, just sitting around I thought of using my Avanquest Professional Utilities 11 rescue disc. The rescue disc worked. I was able to delete the old or changed password to login. The first thing I noticed was that the security icon had changed in the bottom task bar in the lower right part of the screen. It was red and said I needed to check the security settings. Well, the antivirus was no longer there nor was the firewall. Second, I went to use the recovery system built in Vista OS and noticed I was not able to access the recovery system to go back to a previous time or do a complete recovery. So, now I am sitting here with a laptop that does not have security or a recovery system. Does anyone have any suggestions or advice to get my laptop back to working order. Everything else seems to work just fine. Thanks in advance for help.
 

My Computer

richc46

Vista Guru
Gold Member
Well the easy thing to do is see if you can download Microsoft Security Essentials from the MS website
The second thing to do is make a backup of your HD with Macrium Reflect and you will be all set.
http://www.macrium.com/reflectfree.asp

YOu can also try to quickly fix the problem.Run a SFC scan.
and
Go to event viewer and look for errors that may have caused the problem
Then because of the nature I would make an antivirus scan first thing.
You can use the online free scan of house call
I would, also try and see if a system restore from before the problem does any good.
http://www.vistax64.com/tutorials/76905-system-restore-how.html
http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
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