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Symantec AV Corp 10.2 Autoprotect gets disabled by itself

#1
Hi, I have Symantec Corp AV 10.2. It should work fine for Vista x64, and it does for some time, but then Auto protect gets disabled and I can't turn it back on unless I restart. Then it works for some time again and again turns off.:mad:

Anyone had a similar issue?

If I try to re-enable it, I get the UAC prompt, then tray icon changes to enabled for a second and switches back to disabled.

System log has absolutely nothing about autoprotect shutting down, but does have other messages from the AV. I don't know where else to look.

Any suggestions welcome!
 

My Computer

Asky

Here to Help
#3
hey daq,
See Here
Is your problem similiar?
If yes then i guess its the Virus that is causing SAV Autoprotect to get Disabled.See if you can get the Virus removed using a Portable AV(one which runs on a USB Thumbdrive).

I've myself used SAV 10.2 on Vista X64 for a while before i switched to kaspersky , so it does work properly on Vista X64.
 

My Computer

System One

  • CPU
    Intel Core 2 Duo T5800 @ 2.0Ghz
    Motherboard
    Intel
    Memory
    4GB
    Graphics Card(s)
    Nvidia 9650M GT
    Monitor(s) Displays
    Asus N80VN-X1 Laptop
    Screen Resolution
    1280 X 800
    Hard Drives
    1 X 250GB 5200 RPM
    Internet Speed
    11 MBPS
    Other Info
    XBOX 360 Controller | Vista X64 | Simpledrive 500GB
#4
Thanks for reply.
My problem was a lot less serious thankfully. Windows Defender just wasn't disabled properly by SAV, I had to disable it manually from Admin Tools --> Services. Now everything is smooth, no more unexpected shutdowns of SAV.
 

My Computer

Asky

Here to Help
#5
Glad it worked out for you mate.
Thanks for Letting us know
:)
 

My Computer

System One

  • CPU
    Intel Core 2 Duo T5800 @ 2.0Ghz
    Motherboard
    Intel
    Memory
    4GB
    Graphics Card(s)
    Nvidia 9650M GT
    Monitor(s) Displays
    Asus N80VN-X1 Laptop
    Screen Resolution
    1280 X 800
    Hard Drives
    1 X 250GB 5200 RPM
    Internet Speed
    11 MBPS
    Other Info
    XBOX 360 Controller | Vista X64 | Simpledrive 500GB

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