System doesn't recognize graphics card

Thunck

New Member
First time post, so thanks in advance for any advice.

Here's the problem. My GeForce 9800 GTX is no longer recognized by my computer. As a result it doesn't recognize my monitor specifics either. When I look under Device Manager it doesn't have a listing for display adapters at all. There is a new entry under "Other devices" labeled "Video Controller (VGA Compatible)". When I reboot or "scan for new hardware" it trys to download drivers but fails. When I try to manually update the driver I get a message:

"Windows found driver software for your device but encountered an error while attempting to install it.

NVIDIA GeForce 9800 GTX/9800 GTX+

The system cannot find the filed specified."

I've tried everything including updating my BIOS, updating my mainboard drivers, downloading current WQHL certified graphics drivers, uninstalling any and all drivers related to NVIDIA, etc with no luck. I have a feeling there is something simple that I'm not doing but I have no idea what it is. Any help? I can't play any games because the system "Failed to find a suitable display device. Exiting program."
 

My Computer

System One

  • CPU
    Intel Core 2 CPU [email protected]
    Motherboard
    nForce 680i SLI
    Memory
    4 GB
    Graphics Card(s)
    GeForce 9800 GTX

stoneys-nutz

Gamerholic
Vista Guru
Gold Member
Hello Thunck,
Did it just stop suddenly or has it been playing up for a while ?, if you have another card can you try that or try re-seating your card, and also check to see if it is getting power, i had a problem like this and i removed the power lead from the PSU for about 5 min's, then re-connected it and it worked, dont ask me why but it did. Good luck and post your results.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set

fadedrs

Lost in my own World
Power User
did you try to re-seat your video card?
 

My Computer

System One

  • Manufacturer/Model
    CUSTOM BUILT BY ME
    CPU
    AMD PHENOM II X3 710 2.6GHZ Overclocked to 3.25GHZ Stable
    Motherboard
    Ecs Gf8200a Phenom-2 X4 Quad Core Mboard
    Memory
    8BG PC5300 4 x 2GB OCZ
    Graphics Card(s)
    PCI-E ATI HD 4670 1GB Overclocked 4GB Total
    Sound Card
    Onboard 7.1 HD AUDIO
    Monitor(s) Displays
    55" Vizio LCD
    Screen Resolution
    1600 x 1200 HD
    Hard Drives
    1TB Seagate, 1TB Hitachi, 250GB Maxtor, 250GB Seagate
    PSU
    Kingwin ABT-610MM Maximum Power 610 Watt ATX 12V
    Case
    GENERIC
    Cooling
    Zalman CNPS7500-AlCu LED Universal CPU Cooler, 4 CASE FANS
    Mouse
    MICROSOFT WIRELESS MOUSE
    Keyboard
    MICROSOFT WIRELESS KEYBOARD
    Internet Speed
    CABLE 15MBPS

stoneys-nutz

Gamerholic
Vista Guru
Gold Member
:roflmao:fadedrs, read my post again.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set

Crispy2007

64 |3!T G33|<
Member
Get some surcit board cleaner spray it on and it will work fine.
 

My Computer

System One

  • CPU
    Intel Core 2 Quad Q6600 (G0 Kentsfield) LGA775 (FC-LGA6)
    Motherboard
    GIGABYTE GA-EP35C-DS3R (Rev. 2.1)
    Memory
    Corsair TW3X4G1333C9A 4GB PC-10600 (2x XMS3 2GB)
    Graphics Card(s)
    ASUS nVIDIA GeForce 8800 GT (G92GT/D8P)
    Sound Card
    Creative SoundBlaster Audigy 2 ZS/RealTek ALC885/889A/890
    Monitor(s) Displays
    ChiMei CMV CT-730D 17inch (LCD Monitor)
    Screen Resolution
    1280-1024 60Hertz (Ture Colour 32bit)
    Hard Drives
    Barracuda 7200.10 SATA 3.0Gb/s 160-GB Hard Drive ST3160815AS (RAID0)
    PSU
    SUPER FLOWER 500watt Plug in Leads 24pin ATX BLACK MODEL
    Case
    Thermaltake Shark (VA7000SWA ATX) Full Tower
    Cooling
    Front 120mm fan (1400 RPM) /Rear 120mm (1400 RPM) blue LED
    Mouse
    Cyber Snipa Stinger Laser Gameing Mouse (400-3200Dpi)
    Keyboard
    Labtec Media Desktop Y-SAD65
    Internet Speed
    Telstra BigPond Elite Liberty Cable 17Mbps/256kbps

fadedrs

Lost in my own World
Power User
sorry stoneys-nutz must have missed that when i read it.:eek:
 

My Computer

System One

  • Manufacturer/Model
    CUSTOM BUILT BY ME
    CPU
    AMD PHENOM II X3 710 2.6GHZ Overclocked to 3.25GHZ Stable
    Motherboard
    Ecs Gf8200a Phenom-2 X4 Quad Core Mboard
    Memory
    8BG PC5300 4 x 2GB OCZ
    Graphics Card(s)
    PCI-E ATI HD 4670 1GB Overclocked 4GB Total
    Sound Card
    Onboard 7.1 HD AUDIO
    Monitor(s) Displays
    55" Vizio LCD
    Screen Resolution
    1600 x 1200 HD
    Hard Drives
    1TB Seagate, 1TB Hitachi, 250GB Maxtor, 250GB Seagate
    PSU
    Kingwin ABT-610MM Maximum Power 610 Watt ATX 12V
    Case
    GENERIC
    Cooling
    Zalman CNPS7500-AlCu LED Universal CPU Cooler, 4 CASE FANS
    Mouse
    MICROSOFT WIRELESS MOUSE
    Keyboard
    MICROSOFT WIRELESS KEYBOARD
    Internet Speed
    CABLE 15MBPS

stoneys-nutz

Gamerholic
Vista Guru
Gold Member
LOL, Im glad im not the only one to do it then.;)
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set

JimJoe

Vista Guru
Sounds like deja vu.
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire X1700
    Motherboard
    ASUS
    Memory
    3 gigs
    Graphics Card(s)
    EVGA 1 gig GeForce 210
    Monitor(s) Displays
    Vizio 21" tv
    Screen Resolution
    1920x1080 resolution
    Hard Drives
    1 terabyte sata in 1 partition
    Cooling
    fans that came with it
    Mouse
    basic USB
    Keyboard
    basic USB
    Internet Speed
    3 megabits on a cable modem, wired

stoneys-nutz

Gamerholic
Vista Guru
Gold Member
:roflmao:Yea, we all do it dont we ?.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set

Thunck

New Member
I was getting random BSOD crashes every few days that I thought were graphics driver related but a reset usually worked. It was just recently that it crashed and when I reset it all of a sudden didn't show up in my device manager. I haven't tried to reseat the card yet. I'll give it a go when I get home from work. I do have my old 8800 card that I can try if that doesn't work.
 

My Computer

System One

  • CPU
    Intel Core 2 CPU [email protected]
    Motherboard
    nForce 680i SLI
    Memory
    4 GB
    Graphics Card(s)
    GeForce 9800 GTX

stoneys-nutz

Gamerholic
Vista Guru
Gold Member
Try the 8800 and see if that helps.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set

Thunck

New Member
I removed the 9800 and used a can of air on the contacts and the port before reseating it in. It didn't work. I still get that error when trying to update drivers. I guess I'll try the 8800 next.
 

My Computer

System One

  • CPU
    Intel Core 2 CPU [email protected]
    Motherboard
    nForce 680i SLI
    Memory
    4 GB
    Graphics Card(s)
    GeForce 9800 GTX

fadedrs

Lost in my own World
Power User
does the card use a seperate power supply? or just the power from the slot?

if it uses a seperate power supply maybe switch it with another plug.
 

My Computer

System One

  • Manufacturer/Model
    CUSTOM BUILT BY ME
    CPU
    AMD PHENOM II X3 710 2.6GHZ Overclocked to 3.25GHZ Stable
    Motherboard
    Ecs Gf8200a Phenom-2 X4 Quad Core Mboard
    Memory
    8BG PC5300 4 x 2GB OCZ
    Graphics Card(s)
    PCI-E ATI HD 4670 1GB Overclocked 4GB Total
    Sound Card
    Onboard 7.1 HD AUDIO
    Monitor(s) Displays
    55" Vizio LCD
    Screen Resolution
    1600 x 1200 HD
    Hard Drives
    1TB Seagate, 1TB Hitachi, 250GB Maxtor, 250GB Seagate
    PSU
    Kingwin ABT-610MM Maximum Power 610 Watt ATX 12V
    Case
    GENERIC
    Cooling
    Zalman CNPS7500-AlCu LED Universal CPU Cooler, 4 CASE FANS
    Mouse
    MICROSOFT WIRELESS MOUSE
    Keyboard
    MICROSOFT WIRELESS KEYBOARD
    Internet Speed
    CABLE 15MBPS

Thunck

New Member
I swapped in the 8800 and got the same problem. Windows has found drivers for your hardware but encountered problems while trying to install. It then lists the correct card (did so for the 9800 as well) and says beneath it "Cannot find files specified". My wife has an 8800 GT so I went into her C:\Windows\inf folder and just copied her "nv_disp_XXXXXXX" folder over to mine and reattempted to update the drivers. It worked, but I can't update to the most current drivers, I'm stuck at the 178.13 versions. At this point I'm pretty sure it isn't the card, the PSU, or any of the hardware. I think there is something in the registry that won't allow me to install video drivers.
 

My Computer

System One

  • CPU
    Intel Core 2 CPU [email protected]
    Motherboard
    nForce 680i SLI
    Memory
    4 GB
    Graphics Card(s)
    GeForce 9800 GTX

stoneys-nutz

Gamerholic
Vista Guru
Gold Member
Here is a method that has worked for a lot of people, you will need two bit's of software, both are free, link's below.

1.Ccleaner.
2 Driver Cleaner.

Follow the instruction's and i think it will work.
I cant take the credit for this, it's from the Nvidia forum by a guy called Luttiano.

CCleaner - Download

Guru3D - Driver Sweeper (Setup) download from Guru3D.com



Normal Mode :

Turned off automatic driver updates (set to "never" was confirmed) [after done, reset to "ask before installing"]
Uninstalled Nvidia motherboard drivers
Uninstalled Nvidia display drivers
Ran DC.net cleaner [Driver Cleaner.NET]
--Cleaned nvidia
--Cleaned nvidia control panel
Rebooted

Safe Mode :
Ran DC.net cleaner
--Cleaned Nvidia
--Cleaned Nvidia Control Panel
Rebooted

Safe Mode :
Ran DC.net cleaner
--Cleaned Nvidia
--Cleaned Nvidia Control Panel
--Do not reboot at this time.

[for the following reg changes, use search to find all occurences]

Opened Regedit and removed the nvidia CPL registry keys
Deleted the NVCP*.* files from windows\system32
Deleted any NVC file that housed a description of Nvidia Control Panel from windows\system32 [pass mouse over file and read "description"]
Used CleanMyPc Registry cleaner [or CCleaner] and fixed all registry issues
Rebooted

Safe Mode :
Installed Nvidia Motherboard Drivers [latest]
Installed Nvidia Display Drivers [latest]
[installed nVidia System Tools]
Rebooted

Normal Mode :

Display works 100%
Control Panel works 100%
Multiple Monitor Support works 100%
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set

fadedrs

Lost in my own World
Power User

My Computer

System One

  • Manufacturer/Model
    CUSTOM BUILT BY ME
    CPU
    AMD PHENOM II X3 710 2.6GHZ Overclocked to 3.25GHZ Stable
    Motherboard
    Ecs Gf8200a Phenom-2 X4 Quad Core Mboard
    Memory
    8BG PC5300 4 x 2GB OCZ
    Graphics Card(s)
    PCI-E ATI HD 4670 1GB Overclocked 4GB Total
    Sound Card
    Onboard 7.1 HD AUDIO
    Monitor(s) Displays
    55" Vizio LCD
    Screen Resolution
    1600 x 1200 HD
    Hard Drives
    1TB Seagate, 1TB Hitachi, 250GB Maxtor, 250GB Seagate
    PSU
    Kingwin ABT-610MM Maximum Power 610 Watt ATX 12V
    Case
    GENERIC
    Cooling
    Zalman CNPS7500-AlCu LED Universal CPU Cooler, 4 CASE FANS
    Mouse
    MICROSOFT WIRELESS MOUSE
    Keyboard
    MICROSOFT WIRELESS KEYBOARD
    Internet Speed
    CABLE 15MBPS

stoneys-nutz

Gamerholic
Vista Guru
Gold Member
:roflmao::roflmao:LOL, sorry dude.:roflmao::roflmao:
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set

Thunck

New Member
I got it working solid and was even able to update to the newest drivers without problem. There is a new issue that I've narrowed down to World of Warcraft now so I'll post that under the Games forum.

Thanks for all the help!
 

My Computer

System One

  • CPU
    Intel Core 2 CPU [email protected]
    Motherboard
    nForce 680i SLI
    Memory
    4 GB
    Graphics Card(s)
    GeForce 9800 GTX

stoneys-nutz

Gamerholic
Vista Guru
Gold Member
Glad you got it working ok. Good work.:party:
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
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