System, & Program Issues Are Escalating......

ozhawk

New Member
I have been encountering several issues over the last two to three weeks. They started off as what I thought were minor issues at first and have gradually gotten worse. I signed back on when I came back today and got Yahoo instead of MSN (which is my homepage). I have also had at least one program quit working - (Pinnacle Game Profiler) and now I am also getting a Windows program that is not turning on automatically anymore. I get a popup to turn it on by clicking on the selection in the popup box. (This just started today).
I have scanned my system using the COMODO Internet Security Program, Avast, Windows Defender. I have also scanned using Malwarebytes' Anti-Malware and use the scanners in Advanced Systems Care. I have a Hijack Analysis Report from their Security Analyzer.

I have since turned my computer off after hearing a bunch of traffic (it seemed) while I didn't really have any processes (scanners etc) running.

Any and All help that you can give would be greatly appreciated.
Thanks
ozhawk - Running Windows 64-Bit

Logfile of Advanced SystemCare 3 Security Analyzer
Scan saved at 6:57:19 PM, on 7/5/2009
Platform: Windows Vista (WinNT 6.0)
MSIE: Internet Explorer v8.0 (8.0.6001.18783)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\IObit\Advanced SystemCare 3\AWC.exe
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\Dell\MediaDirect\PCMService.exe
C:\Program Files (x86)\Dell Remote Access\ezi_ra.exe
C:\Program Files (x86)\Microsoft Works\WkCalRem.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
C:\Users\sifu yoda\AppData\Roaming\mjusbsp\magicJack.exe
C:\ProgramData\SingleClick Systems\Advanced Networking Service\hnm_svc.exe
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: QFX Software KeyScrambler - {2B9F5787-88A5-4945-90E7-C4B18563BC5E} - C:\Program Files (x86)\KeyScrambler\KeyScramblerIE.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Search Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Search Helper - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN\Toolbar\3.0.0988.2\msneshellx.dll
O2 - BHO: MSN Toolbar Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: MSN Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files (x86)\MSN\Toolbar\3.0.0988.2\msneshellx.dll
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [cdloader] "C:\Users\sifu yoda\AppData\Roaming\mjusbsp\cdloader2.exe" MAGICJACK
O4 - HKCU\..\Run: [DW6] "C:\Program Files (x86)\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - HKCU\..\Run: [Pinnacle Game Profiler] "C:\Program Files (x86)\KALiNKOsoft\Pinnacle Game Profiler\pinnacle.exe" -atboottime
O4 - HKLM\..\Run: [PCMService] "C:\Program Files (x86)\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O9 - Extra button: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} -
O9 - Extra button: &KeyScrambler... - {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} -
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Plug-in 1.6.0_13) - http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab
O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - http://fpdownload.macromedia.com/get/flash...r/ultrashim.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...9887.5015740741
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} (Java Plug-in 1.6.0_07) - http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab
O16 - DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} (Java Plug-in 1.6.0_13) - http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} (Java Plug-in 1.6.0_13) - http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Windows\system32\AERTSr64.exe
O23 - Service: (AMD External Events Utility) - AMD - C:\Windows\system32\atiesrxx.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent\Dell Games\Dell Game Console\GameConsoleService.exe
O23 - Service: Google Update Service (gupdate1c9b89ae7f75430) (gupdate1c9b89ae7f75430) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Advanced Networking Service (hnmsvc) - Dell Inc. - c:\ProgramData\SingleClick Systems\Advanced Networking Service\hnm_svc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files (x86)\iPod\bin\iPodService.exe
O23 - Service: PinnacleUpdate Service (PinnacleUpdateSvc) - KALiNKOsoft - C:\Program Files (x86)\KALiNKOsoft\Pinnacle Game Profiler\pinnacle_updater.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown - %ProgramFiles%\Windows Media Player\wmpnetwk.exe
 

My Computer

Frostmourne

Banned
It sounds like spyware. Have you tried an online scanner such as the one form F-Secure? You can only access the site scanner via Internet Explorer though. Then try running the System File Checker.
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    [email protected] w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics Card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s

ozhawk

New Member
I ran the F-Secure scan. It found 13 tracking cookies, but that was it. I am totally stumped and am still not using this computer unless it is to try to clean it up.
I could not find the download for the file checker.

Thanks
I really appreciate your help
 

My Computer

truthkid

Tactless SOB
Power User
Have you installed anything recently before the homepage changed?
 

My Computer

System One

  • Manufacturer/Model
    Sager NG2096
    CPU
    Intel P8700
    Memory
    4 Gigs
    Graphics Card(s)
    9600M GT
    Monitor(s) Displays
    Samsung PN50A550
    Screen Resolution
    Primary 1680 X 1050, Secondary 1920 X 1080
    Mouse
    Logitech MX Revolution
    Internet Speed
    Satalite :-(
    Other Info
    Running SUSE, Solaris, Kalyware, and BSD through vmware whenever the mood strikes
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