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Performance & Maintenance System Recovery Options

Brink

Staff member
mvp
Messages
32,202
Location
Oklahoma, USA
System Recovery Options How to Boot to the System Recovery Options in Vista
This will show you how to boot to the System Recovery Options screen to select the Startup Repair, System Restore, Complete PC Restore, Memory Diagnostic Tool, or Command Prompt option to use on Vista.
Published by Brink Category: Performance & Maintenance 
#1
ByLine
How to Boot to the System Recovery Options in Vista
Synopsis
This will show you how to boot to the System Recovery Options screen to select the Startup Repair, System Restore, Complete PC Restore, Memory Diagnostic Tool, or Command Prompt option to use on Vista.
How to Boot to the System Recovery Options in Vista


information   Information
This will show you how to boot to the System Recovery Options screen to select the Startup Repair, System Restore, Complete PC Restore, Memory Diagnostic Tool, or Command Prompt option to use on Vista.
Note   Note
The System Recovery Options menu is on the Vista installation disc. If your computer manufacturer (OEM) has preinstalled recovery options, the menu might also be installed on your hard disk as a recovery partition. If your computer does not include the System Recovery Options menu, your computer manufacturer (OEM) might have customized or replaced the tool. Check the information that came with your computer or go to the manufacturer's website.




METHOD ONE
Using a OEM Recovery Partition

NOTE: This is if your computer did not come with a Vista installation DVD, and has pre-installed recovery options (recovery partition) instead.
1. Start or Restart the computer.​
2. Boot into the Advanced Boot Options screen.​
A) Select Repair your computer and press Enter.​

3. Select your language preferences and click on Next. (See screeshot below).​
Select_Language.jpg

4. Select a user name and type in the password, and then click on OK.​
5. Go to and follow steps 5 and 6 in METHOD TWO below.​





METHOD TWO
Using a Retail Vista Installation DVD

1. Insert the Vista installation disc, or your Recovery Disc, into the CD or DVD drive and restart the computer.​
WARNING: Check to make sure that you set the BIOS to have the CD or DVD drive listed first in the boot order.
2. If prompted, press any key to boot from the Vista installation DVD. (See screenshot below)​
NOTE: You will only have about 8 seconds to press this key.
boot-from-cd-prompt.jpg

3. Select your language preferences and click on Next. (See screeshot below).​
Select_Language.jpg

4. Click on Repair your computer. (See screenshot below)​
Repair_Your_Computer.jpg

5. Select which operating system you want to restore and the click on Next. (See screenshot below)​
NOTE: If Vista is not listed here, or it is blank, then it is ok. Click on Next anyway.​
Select_OS.jpg

6. Select the system recovery option you want to do. (See screenshot below)​
System_Recovery_Options.jpg

That's it,
Shawn



 
Last edited by a moderator:

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    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
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    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
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    Other Info
    Logitech Z625 speaker system,
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    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
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    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
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    16 GB DDR4-2133
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    NVIDIA GeForce 940MX
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    512 GB M.2 SSD

SIW2

Vista Guru
Gold Member
Messages
2,741
#2
Nice one Shawn , really clear. :D Are you thinking of doing one for the commands to repair the bootloader if the automated startup repair doesn't work ?

Not that you haven't done enough already - just that it would be good to have a tutorial here to point people to. :geek:

SIW2
 

My Computer

System One

  • CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    2gb DDR2 800
    Graphics Card(s)
    nvidia 9500GT 1gb

Brink

Staff member
mvp
Messages
32,202
Location
Oklahoma, USA
#3
LOL yep, just fixing to add the Command Prompt option on here. ;)
 

My Computers

System One System Two

  • Show second system?
    Yes
    Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

Brink

Staff member
mvp
Messages
32,202
Location
Oklahoma, USA
#4
Ok, added. ;)
 

My Computers

System One System Two

  • Show second system?
    Yes
    Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

Brink

Staff member
mvp
Messages
32,202
Location
Oklahoma, USA
#6
Sure, but I think it woud be better as a separate tutorial instead with that link included for more information. ;)
 

My Computers

System One System Two

  • Show second system?
    Yes
    Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

SIW2

Vista Guru
Gold Member
Messages
2,741
#7
Yes would be better - more work for you though LOL

SIW2:D
 

My Computer

System One

  • CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    2gb DDR2 800
    Graphics Card(s)
    nvidia 9500GT 1gb

Brink

Staff member
mvp
Messages
32,202
Location
Oklahoma, USA
#8
LOL, you're right. I'll add the link for now until I get some free time (some year) to create one for it. :D
 

My Computers

System One System Two

  • Show second system?
    Yes
    Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

bennys

Member
Member
Messages
85
#9
Hello Shawn !
I have the Vista Installation CD, therefore, I can comfortably perform the Method Two Option. I've also created a new partition(D:) just for the Windows Complete PC Backup. Obviously, I can not boot in the "Advanced Boot Options". So, how do I go about to perform a full computer restoration using my D: drive?

Thanks.
 

My Computer

Brink

Staff member
mvp
Messages
32,202
Location
Oklahoma, USA
#10
Hi Bennys,

For a System Restore, once you boot into the System Recovery Options screen from Method Two above, you would just select the System Restore option and select the Complete PC Backup on the D: drive.

Hope this helps,
Shawn
 

My Computers

System One System Two

  • Show second system?
    Yes
    Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

Brink

Staff member
mvp
Messages
32,202
Location
Oklahoma, USA
#12
You're welcome Bennys.

Shawn
 

My Computers

System One System Two

  • Show second system?
    Yes
    Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Messages
17
Location
Northern Nevada
#13
Thx for the tutorial on this. I wasn't getting any O/S listing in the System Recovery Box. glad you cleared that up for me.
How long does this process take?
It says it might several minutes but it's been going on for almost 30 min. I guess if the O/S is really screwed up it might take several hrs. :eek:
 

My Computer

System One

  • Manufacturer/Model
    Custom - Home Built
    CPU
    QX9770 watered & O/C'd to 3.6 GHz
    Motherboard
    Asus P5QL Pro bios V.0902
    Memory
    G.SKILL 8GB (4 x 2GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400)
    Graphics Card(s)
    BFG 8800 Ultra
    Sound Card
    Integrated
    Monitor(s) Displays
    VX1930 wm
    Screen Resolution
    1440x900
    Hard Drives
    1. VelociRaptor WD3000GLFS 300GB SATA (System)
    PSU
    COOLER MASTER Real Power Pro RS-650-ACAA-A1 650W ATX
    Case
    COOLER MASTER Centurion 590 RC-590-KKN1-GP Black
    Cooling
    4 Antec 120mm
    Mouse
    Microsoft Optical
    Keyboard
    standard Keytronic
    Internet Speed
    25 meg down / 5 meg up
    Other Info
    Workstation use

Brink

Staff member
mvp
Messages
32,202
Location
Oklahoma, USA
#14
Hello Overclock2much,

It really depends on the option you choose and what all is wrong for how long it will take. Plus, how large the hard drive is and how much is saved on it. I would not think that it would take several hours though unless you have some serious corruption problems.
 

My Computers

System One System Two

  • Show second system?
    Yes
    Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

MWB

New Member
Messages
5
Location
Northampton
#15
Hi Shawn
I am new writer looking to resolve a partial crash of Vista business.
I have read your "recovery" tutorial but think mine may be disabled and don't want to dabble before I know a bit more!
I am using a compaq 6715b with preloaded vista and have no back up discs.
Following use of a Reg Clean from Regsoft I have lost linkage and set up options to numerous areas including printer, modem, Control Panel, and my windows shadow recovery is not accessible showing erroe 0x81000202 and neither is the HP recovery option for a timepoint. The update function is not working and my Vista software is not validating (error 0x80070426) but my Office software is and is functioning normally.
The system is still up and semi-functional and I can now access my modem by cable but not wireless.
Any direct advice or next steps/contacts I could take?
Kind Regards
Mark
 

My Computer

System One

  • Manufacturer/Model
    HP COMPAQ 6715b
    CPU
    AMD Turion 64x2

SIW2

Vista Guru
Gold Member
Messages
2,741
#16
Hi MWB,

Registry cleaners can be dangerous- if you use one, it is best to check the entries it offers, before removing them.

I am not familiar with regclean , but if you are able to open the program , you will probably find it backed up the entries it removed and can restore them for you.

Otherwise, if you browse to the regclean install files folder, probably in Program files (x86) there will likely be backups there in the form of .reg files.

Double click on those and they will merge back into the registry - you will get a warning it is dangerous to merge files- but under the circumstances, I would do it.

If you are not able to open Regclean directly, type C: in the start search box and Program Files (x86) should pop up. Alternatively, type Regclean in the start search box - when it pops up, rt click and select Open file Location - there will be a folder called Data or Backups, or similar, containing the .reg files.

Will Look like this :

REGFILEBACKUP2009-03-05_141725.jpg

Hope it helps

SIW2
 

My Computer

System One

  • CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    2gb DDR2 800
    Graphics Card(s)
    nvidia 9500GT 1gb

MWB

New Member
Messages
5
Location
Northampton
#17
Hi MWB,

Registry cleaners can be dangerous- if you use one, it is best to check the entries it offers, before removing them.

I am not familiar with regclean , but if you are able to open the program , you will probably find it backed up the entries it removed and can restore them for you.

Otherwise, if you browse to the regclean install files folder, probably in Program files (x86) there will likely be backups there in the form of .reg files.

Double click on those and they will merge back into the registry - you will get a warning it is dangerous to merge files- but under the circumstances, I would do it.

If you are not able to open Regclean directly, type C: in the start search box and Program Files (x86) should pop up. Alternatively, type Regclean in the start search box - when it pops up, rt click and select Open file Location - there will be a folder called Data or Backups, or similar, containing the .reg files.

Will Look like this :

View attachment 10548

Hope it helps

SIW2
Hi SIW2

Many thanks for the support and advice.

The software I used was regpair v1.8 from regsofts.com and was a recommended download from Cnet. Not being aware of the dangers you've highlighted I ran a full scan and full fix twice in a row without checking the detail before restarting and subsequently losing OS functionallity. I did immediately go back and restore both of the "fixes" from within the registry cleaner but to no avail. I have followed your suggested process and the back up files are there but are empty presumably because of previusly running the restore process.

I am awaiting feedback from Regsofts and Microsoft but am open to any good advice which could avoid me having to run a full PC restoration.

Many Thanks :)
Mark
 

My Computer

System One

  • Manufacturer/Model
    HP COMPAQ 6715b
    CPU
    AMD Turion 64x2

Brink

Staff member
mvp
Messages
32,202
Location
Oklahoma, USA
#18
Hello Mark, and welcome to Vista Forums.

You might see if you can do a Vista System Restore using a restore point dated before this issue to see if it can fix it for you.

Hope this helps,
Shawn
 

My Computers

System One System Two

  • Show second system?
    Yes
    Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

SIW2

Vista Guru
Gold Member
Messages
2,741
#19
Last edited:

My Computer

System One

  • CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    2gb DDR2 800
    Graphics Card(s)
    nvidia 9500GT 1gb

MWB

New Member
Messages
5
Location
Northampton
#20
Hello Mark, and welcome to Vista Forums.

You might see if you can do a Vista System Restore using a restore point dated before this issue to see if it can fix it for you.

Hope this helps,
Shawn
Thanks Shawn

When I access this option it says it is not available although I have used it once before some months ago without issue.

I checked the set up in services as per the default comment in your tutorial and it shows the volume shadow copy as not started and manual but when I do try to start it a pop up comment says Error 2 cannot find file? presumably this has been disabled in some way by the registry cleaner that I ran!

The HP recovery F drive has 8MB of data within it but the recovery option won't run and I unable to access the data helped in this partition. The E drive has over 1MB of OS Tools which I can access but don't know if or what I could usefully action.

Kind Regards :)
Mark
 

My Computer

System One

  • Manufacturer/Model
    HP COMPAQ 6715b
    CPU
    AMD Turion 64x2

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