The following boot-start or system-start driver(s) failed to load: i8042prt

Petze

New Member
Sorry if this has already been answered/wrong place. I looked at Google but thought I double check here (since the solutions via Google seem to be refering to a different OS to mine)

First of: Windows Vista, SP2, 64 bit.

Now sometimes (and not now since I am writing this) my Keyboard/Mouse just stops working. It freezes completely and I am unable to use it and am hence required to restart the computer. This happens at random occasions but it usually involves opening some program or what not (I noticed a prominent pattern that the mouse/keyboard freezes whenever I go to speedtest.com measure my speed and then once the download speed bar is finished and upload is about to begin my computer freezes).

I had a look at my event viewer and noticed this:

The following boot-start or system-start driver(s) failed to load:
i8042prt


Now I am not sure whether this appears at the start and then once I run a program or do something (like go on speedtest.com) the commuter then freezes (i.e. my mouse/keyboard is non-responsive) or the error message comes up after my computer freezes but any help in fixing this mouse/keyboard freezing would be very grateful.

The solution to fixing this problem I founds was to go to Registry editor and change the Start D word from 1 to 4 (but I noticed some saying to delete it completely and yet other sources to change it from 1 to 0 and yet even others to change something that I don't even have under that folder). If I was to tamper with the reg information, is it possible that I wont ever get access to my keyboard/mouse? My worry is that I might change some value so that I will have no way of getting to the computer with the keyboard/mouse (I am not good with bios) and would not be able to get help on the internet since I can't connect!

So if I can get specific instructions for my system in how to fix this keyboard/mouse issue that would be much appreciated.


Also... if you think the freezes might be the cause of something else please feel free to suggest. Friends have told me that it might even have to do with software that is not 64 bit/vista compatible might be stuffing up when running in the background (I followed this advice and went on to remove norton, superantispyware and ulead from my system) but I am not sure what else there could be to remove.

Cheers and sorry for the long post.
 

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Flavius

Expelled
The solution to fixing this problem I founds was to go to Registry editor and change the Start D word from 1 to 4 (but I noticed some saying to delete it completely and yet other sources to change it from 1 to 0 and yet even others to change something that I don't even have under that folder). If I was to tamper with the reg information, is it possible that I wont ever get access to my keyboard/mouse? My worry is that I might change some value so that I will have no way of getting to the computer with the keyboard/mouse (I am not good with bios) and would not be able to get help on the internet since I can't connect!
It is bad idea

DWORD Start may have following values

0 -boot ,1 -system ,2- auto ,3 -demand, 4 -disabled. Surly if you'll set to 4 you lose access to keyboard and mouse.Don't modify anything.Find folder C:\Windows\Minidump pack it and attache to post.If Minidump folder is empty use verifier tool to diagnose wrong drivers read here:http://www.vistax64.com/973966-post8.html
 

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Petze

New Member
The solution to fixing this problem I founds was to go to Registry editor and change the Start D word from 1 to 4 (but I noticed some saying to delete it completely and yet other sources to change it from 1 to 0 and yet even others to change something that I don't even have under that folder). If I was to tamper with the reg information, is it possible that I wont ever get access to my keyboard/mouse? My worry is that I might change some value so that I will have no way of getting to the computer with the keyboard/mouse (I am not good with bios) and would not be able to get help on the internet since I can't connect!
It is bad idea

DWORD Start may have following values

0 -boot ,1 -system ,2- auto ,3 -demand, 4 -disabled. Surly if you'll set to 4 you lose access to keyboard and mouse.Don't modify anything.Find folder C:\Windows\Minidump pack it and attache to post

I had a look at the minidump folder just now and it appears to be empty :s (I used crap cleaner a few days earlier thinking that after using it might solve the freezing issues). Would crap cleaner have a text file perhaps of all the things it removed?*

*Edit: Assuming crapcleaner even had something to do with minidump being empty and it wasn't like that to begin with.
 

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Petze

New Member
Ah will do. I will have to save everything first right because this will lead to the freeze/crash to occur right?
Yes

Ok so I did exactly as those settings have said except there was a problem:

My computer did not freeze/crash! I restarted after enabling those settings and my computer came back as per normal. The only thing I noticed was that I was unable to connect to the internet... while everything else I was still able to do and there was no freezes (although it did seem a bit slower... might just be my imagination though)... so I then restarted again then I run comand prompt and did verifier/reset and then restarted the comp and was again able to connect to the internet... sadly though nothing on the minidump :s

edit:

However I did have a look at the event viewer and noticed this come up as an error message:

Activation context generation failed for "C:\Program Files (x86)\Windows Live\Photo Gallery\MovieMaker.Exe".Error in manifest or policy file "C:\Program Files (x86)\Windows Live\Photo Gallery\WLMFDS.DLL" on line 8. Component identity found in manifest does not match the identity of the component requested. Reference is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1". Definition is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1". Please use sxstrace.exe for detailed diagnosis.

edit2: and these:

Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

WLAN AutoConfig service has successfully stopped.
 

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Flavius

Expelled
[
Ok so I did exactly as those settings have said except there was a problem:

My computer did not freeze/crash! I restarted after enabling those settings and my computer came back as per normal. The only thing I noticed was that I was unable to connect to the internet... while everything else I was still able to do and there was no freezes (although it did seem a bit slower... might just be my imagination though)... so I then restarted again then I run comand prompt and did verifier/reset and then restarted the comp and was again able to connect to the internet... sadly though nothing on the minidump :s
Sometimes even verifier tool can't lead to BSOD :(.Update BIOS and drivers for chipset and will see...

edit2: and these:

Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
This error it is famous WMI ID 10 and may cause seriously issues in system.Here is medicine for it Event ID 10 is logged in the Application log after you install Windows Vista Service Pack 1 or Windows Server 2008
 

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Petze

New Member
I probably should have realized this earlier but I have SP2 (service pack 2!) and after I ran that script my computer froze (after it gave me an error message of sorts)... So I am not sure if the script is relevant considering I am currently on SP2 ....

But yeah I guess I should look into getting my BIOS/chipset stuff updated before I do anything else.
 

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Flavius

Expelled
I probably should have realized this earlier but I have SP2 (service pack 2!) and after I ran that script my computer froze (after it gave me an error message of sorts)...
I rather suspect any errors in this script.I saw cases when this script return errors even on systems with SP1.You can try this:

Run cmd.exe with administrative previlliges (right clik on this file as admin)
and type

winmgmt /resetrepository

+restart

Sometimes it help in this issue as well
 

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Petze

New Member
I probably should have realized this earlier but I have SP2 (service pack 2!) and after I ran that script my computer froze (after it gave me an error message of sorts)...
I rather suspect any errors in this script.I saw cases when this script return errors even on systems with SP1.You can try this:

Run cmd.exe with administrative previlliges (right clik on this file as admin)
and type

winmgmt /resetrepository

+restart

Sometimes it help in this issue as well

It gives me this sadly:

C:\Users\owner>winmgmt /resetrepository
WMI repository reset failed
Error code: 0x80070005
Facility: Win32
Description: Access is denied.


C:\Users\owner>

I am the admin though (How can I check this to be sure since I haven't changed anything but maybe they had me set up as a user only?)
 

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Flavius

Expelled
I probably should have realized this earlier but I have SP2 (service pack 2!) and after I ran that script my computer froze (after it gave me an error message of sorts)...
I rather suspect any errors in this script.I saw cases when this script return errors even on systems with SP1.You can try this:

Run cmd.exe with administrative previlliges (right clik on this file as admin)
and type

winmgmt /resetrepository

+restart

Sometimes it help in this issue as well

It gives me this sadly:

C:\Users\owner>winmgmt /resetrepository
WMI repository reset failed
Error code: 0x80070005
Facility: Win32
Description: Access is denied.


C:\Users\owner>

I am the admin though (How can I check this to be sure since I haven't changed anything but maybe they had me set up as a user only?)
Did elevated cmd.exe before as I said http://www.vistax64.com/tutorials/181765-elevated-command-prompt.html? If yes and still this error try below - thats thing also may happend

two ways:

METHOD I

Run system in "safe mode with command prompt" (not to classic safe mode see http://www.vistax64.com/tutorials/88009-advanced-boot-options.html )
and type

SC STOP Winmgmt
RD /S C:\Windows\System32\WBEM\Repository


next run computer in normal mode again run cmd.exe with administrative previlliges and type:

winmgmt /verifyrepository

and describe what message is returned

METHOD II

Boot Vista DVD ,go to WinRE>>command prompt and type

RD /S C:\Windows\System32\WBEM\Repository

next run computer in normal mode again run cmd.exe with administrative previlliges and type:

winmgmt /verifyrepository

and describe what message is returned
 

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Petze

New Member
I rather suspect any errors in this script.I saw cases when this script return errors even on systems with SP1.You can try this:

Run cmd.exe with administrative previlliges (right clik on this file as admin)
and type

winmgmt /resetrepository

+restart

Sometimes it help in this issue as well

It gives me this sadly:

C:\Users\owner>winmgmt /resetrepository
WMI repository reset failed
Error code: 0x80070005
Facility: Win32
Description: Access is denied.


C:\Users\owner>

I am the admin though (How can I check this to be sure since I haven't changed anything but maybe they had me set up as a user only?)
Did elevated cmd.exe before as I said http://www.vistax64.com/tutorials/181765-elevated-command-prompt.html? If yes and still this error try below - thats thing also may happend

two ways:

METHOD I

Run system in "safe mode with command prompt" (not to classic safe mode see http://www.vistax64.com/tutorials/88009-advanced-boot-options.html )
and type

SC STOP Winmgmt
RD /S C:\Windows\System32\WBEM\Repository


next run computer in normal mode again run cmd.exe with administrative previlliges and type:

winmgmt /verifyrepository

and describe what message is returned

METHOD II

Boot Vista DVD ,go to WinRE>>command prompt and type

RD /S C:\Windows\System32\WBEM\Repository

next run computer in normal mode again run cmd.exe with administrative previlliges and type:

winmgmt /verifyrepository

and describe what message is returned

Ah terribly sorry, when you said admin privaleges I just thought you meant as an admin (i.e. the current state I am in... I had no idea there were two different ways of opening the command prompt).

Thank you for the clarification... I will give it a go and will report back with what happened.
 

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Petze

New Member
OK so I ran the restartrepository command. I then restarted the computer.

It started loading up again and it froze. I then restarted and then when it came back it froze again. I then turned of the comp waited a few mins then turned the comp back on and no problem.

Importantly... What is the next step...

I noticed and conclude that after everytime I start vista this error message comes up:

The following boot-start or system-start driver(s) failed to load:
i8042prt


Which affects my keyboard/mouse by causing them to freeze at times when I do certain things. I really do not want to be in fear of my mouse/keyboard freezing when I do things on the computer (one example of course being that it stops moving when I go to speedtest.com)

:(

Thank you for the help thus far though... I am sure an easy solution is within reach (instal windows 7 :P ?)
 

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Flavius

Expelled
I noticed and conclude that after everytime I start vista this error message comes up:

The following boot-start or system-start driver(s) failed to load:
i8042prt


Which affects my keyboard/mouse by causing them to freeze at times when I do certain things.
And Have you updated BIOS and drivers for chipset as I said before?


Thank you for the help thus far though... I am sure an easy solution is within reach (instal windows 7 :P ?)
Maybe changing system resolve your issue as well (or not :p). I'm not enthusiast of Windows 7 who believe in Win 7 wonderfull properties.Yes MS fixed some issues but not all.
 

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Petze

New Member
I noticed and conclude that after everytime I start vista this error message comes up:

The following boot-start or system-start driver(s) failed to load:
i8042prt


Which affects my keyboard/mouse by causing them to freeze at times when I do certain things.
And Have you updated BIOS and drivers for chipset as I said before?


Thank you for the help thus far though... I am sure an easy solution is within reach (instal windows 7 :P ?)
Maybe changing system resolve your issue as well (or not :p). I'm not enthusiast of Windows 7 who believe in Win 7 wonderfull properties.Yes MS fixed some issues but not all.

I will be right on it!

Had much difficulty finding my bios info (it took me quite a while:s) but I did manage to find this excellent program (hopefully not spyware) and it gave me this report:

http://biosagentplus.com/results.php?ref=42zcqqj&referral=1

So I guess I will proceed to update all that is needed and perhaps that will solve everything (notice how there is a big cross on the mouse driver!)

EDIT: Although after clicking on the links they want me to register and pay 30 dollars for it... On second though I will use that report as a starting point and then look for the drivers/updates myself ;)
 

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Petze

New Member
Might I say that finding/looking for the drivers is extremely tedious/time consuming. Had I been slightly richer I would have ahead and paid those 30 bucks to get all the upgrades in one go. Sigh....

PS. Checking for driver updates with the device manager is not good because it says that all the drivers are updated (even the ones with the big red x next to their name on that list in the link I provided above)
 

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Flavius

Expelled
Might I say that finding/looking for the drivers is extremely tedious/time consuming. Had I been slightly richer I would have ahead and paid those 30 bucks to get all the upgrades in one go. Sigh....

PS. Checking for driver updates with the device manager is not good because it says that all the drivers are updated (even the ones with the big red x next to their name on that list in the link I provided above)
Unfortuanately there is no freeware tool for finding drivers -even Driver Max DriverMax - FREE driver download program for Windows XP & Vista have limited ability as a freeware.First check in WU.Some drivers are offered in WU as optional hotfixes - they don't install automatically only for special user wishes.Describe your system spec then we'll help you to find drivers or update drivers which you can through in WU and next prepare log from DriverMax and attache to post (in this log will be information which exactly drivers you need)
 

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Petze

New Member
After 30 mins of searching I managed to find this:

Realtek

I know this is being very picky but I was unable to find the version being needed over at driver max (6.226.729.2009) and am instead downloading 6.227.092.1 (according to the filename).... which I am assuming is a later version (I am guessing the last digits are the date and the actual version went from 6.226 to 6.227???!)

So once I instal it I will cross of another driver to get :)...

edit: Driver installed successfully! Another 9 drivers to go!
 

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